Dealers

RICHARD TRUETT

BLOG: The (technology) pluses and minuses of a GM-FCA deal

11:15 am U.S. ET | June 30, 2015

GM and FCA could benefit from each other's technology. Instead of a full-blown merger, maybe some small side-deals is all Sergio needs....
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Two Las Vegas dealerships settle deceptive advertising charges

3:47 pm U.S. ET | June 29, 2015

Two Las Vegas car dealerships have agreed to settle Federal Trade Commission charges that they used deceptive advertising. The dealerships, Planet Hyundai and Planet Nissan, ran ads that misrepresented the purchase price or leasing offers of their vehicles and the amount due at signing, the FTC said....
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LETTER TO THE EDITOR

A role for dealers in lease transfers

12:01 am U.S. ET | June 29, 2015

I read with great interest about James B. Treece's experience in assuming the short-term lease of a Chevy Volt ("Mixed reviews are in after assuming lease for Volt," June 8). I agree with him. Dealers should have a role in the lease-transfer process....
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EDITORIAL

How dealers can protect themselves from bad actors

12:01 am U.S. ET | June 29, 2015

A blot on auto retailing is developing in Birmingham, Ala. Eight former employees of Serra Automotive Group pleaded guilty to charges including falsifying documents and two managers are accused of cheating on Nissan North America's national sales incentive program....
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LOST IN TRANSLATION

NYC dealership must provide documents for non-English speakers

12:01 am U.S. ET | June 29, 2015

As part of a settlement with the New York attorney general's office, a New York City dealership group must begin providing translations of sales documents to customers who negotiate their vehicle purchases in languages other than English....
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CarMax makes big plans for smaller markets

12:01 am U.S. ET | June 29, 2015

CarMax Inc. plans to expand its reach by opening smaller stores in smaller markets, said CEO Tom Folliard. He said the used-vehicle powerhouse has identified at least 80 markets that will support stores that are downsized from typical CarMax outlets....
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LETTER TO THE EDITOR

My Saturn stores were profitable

12:01 am U.S. ET | June 29, 2015

My company, Lucas Dealership Group, owned and operated 30 new-car dealerships between 1960 and 2000, including six Saturn stores. GM wanted to purchase them back, and it was willing to pay a goodwill/blue-sky premium. GM knew Saturn dealerships were profitable and had faith in the future of the product....
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BEST PRACTICES

Dealer Wise goes the extra mile(s) for buyers

12:01 am U.S. ET | June 29, 2015

Let's say you're shopping at one of the Randy Wise Automotive stores in this area, and you decide to check out a vehicle from a different brand at another dealership owned by the group. Well, just sit tight. The folks at Randy Wise will fetch the vehicle for you or drive you to where it is. Five dealerships. Ten brands. New or used. Your pick....
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Dealers

12:01 am U.S. ET | June 29, 2015

Dealers featured this week include Chuck Anderson, dealer principal at University Mazda in Seattle; Don Gasgarth, dealer principal of Don Gasgarth's Charlotte County Ford in Port Charlotte, Fla.; and John Voss, dealer principal at Voss Toyota in Beavercreek, Ohio....
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HANNAH LUTZ

BLOG: 3 steps to regulatory compliance

12:15 pm U.S. ET | June 24, 2015

To stay out of trouble with regulators, clean up compliance. It sounds like an obvious solution, but what do dealers need to do to be sure compliance is up to par?...
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RICHARD TRUETT

BLOG: 'Multiphysics': Engineering's new frontier

11:30 am U.S. ET | June 23, 2015

The creation process that was once fairly simple -- design blueprints to prototypes to testing to validation to production -- now is often extremely complex, involving engineers from several disciplines who must think in areas outside of their training....
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VIDEO: How dealer Bill Perkins turned failure into a mission

12:01 am U.S. ET | June 22, 2015

After a short run with his first dealership, Bill Perkins vowed to someday help others get into the business – if he got a second chance. Thanks to a valued mentor, he got that chance. Perkins now runs two stores anchored in his own principles: inspiring young people, being part of the community, taking an interest in employees’ lives, and creating a culture where people want to succeed....
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Cox goes bold with giant Dealertrack deal

12:01 am U.S. ET | June 22, 2015

Cox Automotive's purchase of Dealertrack creates a software and marketing juggernaut with products and services that, in one way or another, touch every franchise dealer in America. It represents marching orders from the boss of Cox Enterprise: Think big....
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BEST PRACTICES

Museum, diner celebrate Ford heritage and family-owned store

12:01 am U.S. ET | June 22, 2015

Sanderson Ford in Glendale, Ariz., has a 1950s-style stainless steel diner and a 15,000-square-foot museum of classic cars and memorabilia. The facilities help the dealership connect with the community, hosting fundraisers, car shows and other special events....
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Dealers

12:01 am U.S. ET | June 22, 2015

Dealers featured this week include Mike Jensen and Joe Cecconi with Dodge at Joe Cecconi's Chrysler Complex (Chrysler-Jeep-Dodge-Ram) in Niagara Falls, N.Y.; Daryl Ingold, dealer principal of Burlington Honda in Burlington, N.C.; John McKoane and Caroline McKoane-Ritchie, owners of Clawson Honda of Fresno in Fresno, Calif.; and David Baird, president of Marshall Ford in Marshall, Va....
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Chevrolet's thrill ride in Vegas

12:01 am U.S. ET | June 20, 2015

Nearly 3,000 Chevrolet dealers and dealership employees spent two days in the desert for the annual business meeting. But, for a change, they didn't stay holed up for hours in a windowless ballroom. Instead, they got to tear around a racetrack at nearby Spring Mountain Motorsports Ranch, flogging pre-production 2016 Camaro coupes and Malibu sedans....
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Daimler sells 15 German Mercedes dealerships to Chinese investor

June 19, 2015 17:03 CET

Daimler said it is selling 15 Mercedes-Benz dealerships in eastern Germany to a unit of China's Lei Shing Hong Group in a bid to lift profitability....
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Honda confirms 8th fatality from exploded Takata airbag

6:34 pm U.S. ET | June 19, 2015

Honda confirmed an eighth fatal victim of a ruptured Takata airbag inflator after completing the investigation of a September crash in Los Angeles....
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CarMax average retail selling price dipped 1.6% in Q1

1:09 pm U.S. ET | June 19, 2015

The average retail selling price of a CarMax used vehicle dropped 1.6 percent to $19,851 in the company's fiscal first quarter that ended May 31....
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La. exec sentenced to 11-year prison term for $1.2M ad fraud of dealerships

4:03 pm U.S. ET | June 18, 2015

A politically connected media firm owner who billed Louisiana dealerships for fictitious advertising that cost them more than $1.2 million was sentenced to more than 11 years in prison Wednesday, the Department of Justice said....
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Tom Benson, New Orleans dealer and Saints owner, ruled competent by judge in battle with heirs

6:00 pm U.S. ET | June 18, 2015

Tom Benson, a New Orleans and San Antonio dealer and the owner of the NFL's Saints franchise, was found competent to manage his own affairs by a Louisiana judge overseeing part of a fight by spurned heirs trying to oust the billionaire from control of his sports and business empire....
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Toyota tops in retained value, Edmunds.com awards show

12:01 am U.S. ET | June 18, 2015

Toyota Motor came out on top in Edmunds.com's annual Best Retained Value Awards, nabbing a brand-level award and four model-level awards. The awards recognize brands and nameplates that have the highest projected residual values after five years compared to their average transaction prices when sold new....
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N.Y. targets dealerships' sale of credit-repair, identity-theft products

12:01 am U.S. ET | June 17, 2015

Paragon Honda and its two sister stores have agreed to a $13.5 million settlement with the New York attorney general's office over the alleged unlawful sale of credit-repair and identity-theft prevention products, part of a broader crackdown on deceptive sales practices by dealerships....
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HANNAH LUTZ

BLOG: The advantages for going online with F&I

12:00 pm U.S. ET | June 17, 2015

To reduce the push and pull around F&I product options and avoid surprising consumers with unexpectedly higher monthly payments as F&I products are added on, dealerships should introduce F&I online....
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JAMIE LaREAU

BLOG: A case for breaking the 300% rule

11:45 am U.S. ET | June 17, 2015

Most F&I folks subscribe to the “300 percent rule”: Offer 100 percent of the products to 100 percent of the dealership's customers 100 percent of the time. But a recent conversation with a friend indicates the rule doesn't apply to 100 percent of cases....
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