Total Recalls

GM issues 3 more recalls covering more than 57,000 vehicles

2:12 pm U.S. ET | Oct. 4, 2014
GM issued three more recalls Saturday covering more than 57,000 vehicles in the United States for potential problems ranging from a wiring problem in the steering column to inadvertent shutdown of the engine....
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GM halts 2015 Chevy Colorado, GMC Canyon deliveries to fix airbag flaw

10:19 am U.S. ET | Oct. 3, 2014
GM instructed dealers to halt deliveries of the new 2015 Chevrolet Colorado and GMC Canyon pickups because of a pending safety recall to fix an airbag defect, just two weeks after shipments began for the high-profile launch....
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Chrysler recalls nearly 350,000 vehicles from 2008 to fix ignition switches

2:52 pm U.S. ET | Sept. 25, 2014
Chrysler is recalling an estimated 349,442 vehicles from the 2008 model year to fix an ignition switch problem. The automaker says it will correct conditions that may cause ignition keys to become stuck or inadvertently move. The vehicles were produced before May 12, 2008....
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Attorneys for GM customers compete to lead ignition-switch legal battle

1:34 pm U.S. ET | Aug. 11, 2014
Lawyers for GM customers are jostling to lead lawsuits over faulty ignition switches. They don't know what they can sue for -- a judge will tell them that -- but they do want to be in charge....
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GM issues 5 more recalls covering 269,000 vehicles

3:27 pm U.S. ET | Aug. 8, 2014
General Motors issued five recalls covering about 269,000 U.S. vehicles, from 2013 Cadillac ATS sedans for a seat belt glitch to older-model Saturn Vue crossovers for a problem with the key coming out when the ignition is not turned off....
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GM: 140,000 owners of recalled vehicles can't be reached

6:57 pm U.S. ET | Aug. 7, 2014
GM says it hasn't been able to reach nearly 140,000 owners of the Chevrolet Cobalt and other small cars it has recalled for faulty ignition switches, highlighting the challenge it faces in trying to track down vehicles that have likely changed hands several times over the years....
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U.S. auto recalls smash single-year record with 6 months to go

12:49 pm U.S. ET | July 8, 2014
Automakers this year have already recalled more vehicles in the United States than in any other year on record. NHTSA says U.S. recalls total 37.5 million cars to date, topping the 30.8 million record set in 2004....
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Toyota details recall plans for 844,277 U.S. vehicles with Takata airbags

10:16 am U.S. ET | June 13, 2014
Toyota outlined a plan to fix airbags made by supplier Takata that could project metal fragments in 844,277 previously recalled cars and trucks in the United States, including the 2003 and 2004 Corolla and GM's Pontiac Vibe....
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THE GM RECALL

GM's first missed sign of fatal flaw came in late 2003

2:02 pm U.S. ET | June 6, 2014
The first death linked to faulty ignition switches in millions of General Motors cars happened more than a decade before the automaker recalled them, according to the report on GM's internal investigation. The death toll from the switches was two by the time GM began building the Chevrolet Cobalt in the fall of 2004 and three when a top engineer on the Cobalt program decided in early 2005 not to improve ignition switches because of the cost and time required....
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GM says death toll could rise; Feinberg will set compensation terms

12:35 pm U.S. ET | June 5, 2014
General Motors acknowledged today that the number of deaths related to its faulty ignition switch could rise from 13, and said outside attorney Kenneth Feinberg will determine who is eligible for compensation and how much money GM ultimately will pay....
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NHTSA lawyer calls engineers 'first line of defense' for car safety

4:06 pm U.S. ET | April 8, 2014
The National Highway Transportation Safety Administration's top lawyer told a gathering of automotive engineers today that they were the “first line of defense” in vehicle safety....
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Ford recalls nearly 435,000 vehicles for rusting frame parts, faulty seats

6:00 pm U.S. ET | April 7, 2014
Ford is recalling 385,762 model-year 2001-2004 Escape SUVs due to rust that could cause the separation of the lower control arm from the subframe of the vehicle. In an unrelated recall, NHTSA announced that Ford is recalling 48,960 model-year 2013-2014 Ford Fusion, Lincoln MKZ, Ford Escape and C-Max vehicles to replace seatback frames that are not up to NHTSA standards....
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Barra vows 'world class process' for GM vehicle safety

11:40 am U.S. ET | March 26, 2014
General Motors CEO Mary Barra vowed in videos posted on YouTube today to implement "a world class process" for vehicle safety -- her first direct message to consumers affected by GM's recall of 1.6 million cars for a defective ignition switch....
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U.S. safety regulators open probe of Mazda CX-9 for brake issue

1:00 pm U.S. ET | Feb. 14, 2014
Federal safety regulators have opened a probe into reduced brake effectiveness for an estimated 62,319 Mazda CX-9 large crossover vehicles from model years 2010 and 2011....
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TOTAL RECALL

Despite quality improvements, costly safety issues continue to dog automakers

12:01 am U.S. ET | Oct. 28, 2013
Industry experts agree that today vehicles are better engineered, safer and higher in quality than they have ever been. Even so, recalls remain a persistent and costly reality....
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How data mining helped GM limit a recall to 4 cars

12:01 am U.S. ET | Oct. 28, 2013
Tiny recalls are growing across the industry, experts say, as automakers, like drug companies and food manufacturers, build sophisticated data-mining operations to guard against costly and reputation-crippling recalls....
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10 biggest recalls of the century

12:01 am U.S. ET | Oct. 28, 2013
These are the 10 largest automaker-led recall campaigns since 2000, when Congress passed a law imposing new rules on the disclosure of recalls....
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Recalls create service opportunities for dealers

12:01 am U.S. ET | Oct. 28, 2013
Recalls provide opportunities for dealerships to bring customers into the service department, build customer loyalty and encourage maintenance business....
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ANOTHER DAY, ANOTHER RECALL

Safety actions may be a sign of progress, but they remain a costly headache

12:01 am U.S. ET | Oct. 27, 2013
Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more than the number of new vehicles sold....
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Guiding PR principles are safety, openness

12:01 am U.S. ET | Oct. 27, 2013
At their worst, big recalls can lead to upset customers and months of bad press for automakers....
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Who pays the bill? Usually the supplier

12:01 am U.S. ET | Oct. 27, 2013
Warranty claims reported by publicly traded companies range from $11 billion to $13 billion a year. That's a powerful incentive for automakers to hold suppliers liable, and they generally find ways to do so....
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LARRY P. VELLEQUETTE

What's happening with Jeep's trailer hitch recall? Not much

3:33 pm U.S. ET | Oct. 25, 2013
It has now been more than four months since Chrysler reached its settlement with federal safety officials over a request to recall 2.7 million Jeep Grand Cherokees and Jeep Libertys. In that time, none of the estimated 1.56 million 1993-98 Grand Cherokees and 2002-07 Libertys remaining on the roads have had a supplemental trailer hitch installed....
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Special Report
No. 1 store empowers, retains employees

No. 1 store empowers, retains employees

Texas dealer Greg May encourages his staffers to provide input and solve problems on their own. Mon., October 20
» Watch the Video
     
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