Volvo leader recalls 'painful' meeting with irate dealersJan. 17, 2018
Four months into his new job, Volvo North America CEO Anders Gustafsson has already butted heads with dealers.
Demand cools for once-hot cars at auctionsJan. 15, 2018
It's easy to see why wholesale prices for used midsize sedans are declining: aggressively priced, subvented leases adopted two and three years ago to clear out the cars as consumer preferences shifted to crossovers and SUVs have begun to ripple through the used-car market.
Subaru store shifts pay plan to spur F&I salesJan. 17, 2018
Patriot Subaru in Saco, Maine, reworked F&I officers' pay plans, compensating them on product sales rather than finance reserve. The result? Improved F&I sales, revenue per vehicle and take-home pay.
Group 1 passes tax cut along to employeesJan. 12, 2018
Group 1 Automotive will give $500 bonuses to its non-management dealership employees out of money it will save from the newly enacted tax overhaul law.
Got the best store? Register nowJan. 15, 2018
Automotive News is searching for the best dealerships to work for in the U.S.
Easing online journeys pays off for storesJan. 15, 2018
A digital marketing tool used by two VW dealerships allows repeat visitors to their websites pick up where they left off during their last visit, and it's boosting lead generation.
Dealer's new business: Suicide preventionJan. 8, 2018
After depression led to his brother's suicide, dealer Jeff Elhart set up a program in his stores to combat the disease. His program is now taught at local schools.
'17 sales soften, but confidence still strongJan. 8, 2018
Auto executives and experts are confident that the industry's good times will continue this year despite a 1.8 percent decline in U.S. new light-vehicle sales in 2017 that ended a seven-year growth streak.
2017 Photos of the year: DealersJan. 1, 2018
Here's a look back at some memorable dealership moments from 2017.
Dealer anniversariesJan. 8, 2018
Dealers featured this week include Marvin Cooper, president of Cooper Motors Inc., a Chrysler-Dodge-Jeep-Ram dealership in Allison, Iowa; Robbie Franklin, owner of Franklin Chevrolet-Buick-GMC in Statesboro, Ga.; and David Utecht, general manager of Torrington Toyota in Connecticut.
Dealership group raises cash for cancer patientsJan. 8, 2018
In 2012, dealer Craig Gates spearheaded Jolly John's Keep You Truckin, a foundation that provides money for sick "working-class, productive members of society."
CDK Global produces big results, but at what cost?Dec. 25
Dealership software giant CDK has produced some eye-popping numbers for investors, but its fast climb has alienated some customers, and antitrust lawsuits are piling up.