Dealership Upgrades

How U.S. dealers can boost their margins, according to McKinsey study

11:28 am U.S. ET | Feb. 26, 2014
U.S. dealerships can significantly improve on the industry's average profit margin if they upgrade the capability of sales and service employees and pursue new sales formats, a McKinsey & Co. study concludes.... Read More »

 

Subaru dealers get financial aid to boost fixed-operations capacity

8:37 am U.S. ET | Jan. 27, 2014
Subaru dealers were given preliminary details of the brand's new program to increase fixed-operations capacity at its U.S. dealerships.... Read More »

 

Some BMW dealers choose to sell rather than renovate

12:01 am U.S. ET | Jan. 27, 2014
More BMW dealers than expected are choosing to sell their stores rather than modify them to meet the brand's new facility standard.... Read More »

 

M-B prepares to update dealership standards

12:01 am U.S. ET | Dec. 7, 2013
Mercedes-Benz is laying the groundwork for revisions to its dealership standards, in conjunction with an initiative to reach out to younger buyers. No changes to the brand's U.S. dealership standards are expected soon, said the executive in charge of the initiative.... Read More »

 

EDITORIAL

Coping with higher rates

12:01 am U.S. ET | Oct. 21, 2013
A slight rise in interest rates from extreme lows will affect everything from auto and dealer floorplan loans to long-term debt for automakers and suppliers. But that should be only a modest challenge to an industry that has already proved its resilience.... Read More »

 

LEDs move from outside lot to the showroom

12:01 am U.S. ET | Oct. 14, 2013
More than a year ago, Bryant Motor Co. installed light fixtures with light-emitting diodes on its lots. Pleased with the performance and savings those LEDs brought, the Sedalia, Mo., Chrysler-Dodge-Jeep-Ram dealership decided to use LEDs for interior lighting when it began to renovate last February, said dealer principal Kyle Herrick.... Read More »

 

AutoNation's 2nd-quarter profits rise on broad revenue growth

6:00 am U.S. ET | July 18, 2013
AutoNation's earnings will continue to rise in the second half as the industry heads toward U.S. new-vehicle sales in the mid-15 million range, CEO Mike Jackson predicted today. Second-quarter results released today showed AutoNation's net income rose on strong revenue growth in new- and used-vehicle sales, sales of finance and insurance products, and service and parts business.... Read More »

 

For Lincoln dealers, fine cheese and Jason Bourne hold key to brand makeover

1:11 pm U.S. ET | June 12, 2013
Ford is spending more than $1 billion to try to resurrect the Lincoln brand and it knows it needs not just better cars, but a luxury car-buying experience that will attract younger, better-educated and wealthier buyers. So it's putting its dealers through training at the Lincoln Academy, where they raise their consciousness and sharpen their senses with exercises including sampling cheese.... Read More »

 

EDITORIAL

Welcome mat

12:01 am U.S. ET | June 10, 2013
More entrepreneurs and businesspeople with no automotive retailing experience are interested in buying dealerships. And why not? A dealership business model is appealing, has good cash flow and typically offers a 20 percent return on investment.... Read More »

 

Dealers putting more dollars into dirt

12:01 am U.S. ET | June 3, 2013
Since 2008, the six publicly traded dealership groups combined have increased their ownership of land and buildings by nearly 25 percent, according to a Merrill Lynch report. For example, according to the report, "Group 1 went from owning about 27 percent of its properties in 2008 to now owning almost 40 percent."... Read More »

 

If market goes sour, buying can prove costly

12:01 am U.S. ET | June 3, 2013
There are some downsides to real estate ownership that can make leasing desirable. In the mid-2000s, many dealers were "coerced by the manufacturers into overbuilding" new stores or making store improvements, says Mike Issa, California managing principal of financial advisory firm GlassRatner Advisory & Capital Group in Irvine, Calif.... Read More »

 

Jaguar launches plan to spruce up U.S. stores

May 17, 2013 06:01 CET
Jaguar is rolling out a plan to refurbish its U.S. dealerships in preparation for a wave of new products. Regional Jaguar teams are going "door-to-door" to discuss the new corporate identity standards, starting with about 50 older stores.... Read More »

 

Jaguar launches plan to spruce up stores

12:01 am U.S. ET | May 13, 2013
Jaguar is rolling out a plan to refurbish its U.S. dealerships in preparation for a wave of new products. Regional Jaguar teams are going "door-to-door" to discuss the new corporate identity standards, starting with about 50 older stores.... Read More »

 

N.J. store sues Chrysler over termination

12:01 am U.S. ET | May 13, 2013
A Chrysler Group dealership in central New Jersey has filed a lawsuit to stop the automaker from terminating the dealership's franchises.... Read More »

 

LETTER TO THE EDITOR

Car customers value efficiency

12:01 am U.S. ET | April 22, 2013
Automakers undergo intense manufacturing cost scrutiny to produce their products more efficiently. Why, then, do those same automakers impose unnecessarily expensive dealer facility requirements, which counteract their production savings?... Read More »

 

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How a Texas Toyota store solved used-car-supply challenge

How a Texas Toyota store solved used-car-supply challenge

Mike Shaw Toyota in Corpus Christi, Texas, struggled to find good used cars. So it started providing free appraisals to service customers and offered to buy their vehicles on the spot. Mon., April 14
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