Subaru says dealers are lagging on serviceMay 1
Cost of GM-mandated digital signage disputedMarch 30
GM plans digital signage push across U.S. dealershipsMarch 22
Mercedes dealers get relief on renovationsFeb. 20
Latest updates: 'Surprisingly smooth'Feb. 20
Mercedes-Benz dealers have just more than 16 months to make facility updates to comply with the automaker's Autohaus2 image program. After a contentious introduction of the original Autohaus standard launched in 2008, this update is going more smoothly.
Goal of JLR store redesign: Break sales-service barrierOct. 3, 2016
Jaguar Land Rover North America's new Arch dealership corporate identity program, rolling out now, showcases shiny, all-enclosed service drives and an effort to almost literally break down the walls separating dealership operations.
Cadillac offers a way out, not a pushSept. 26, 2016
Audi's Philadelphia campaignJune 6, 2016
Audi has undertaken a dramatic overhaul of its retail network aimed at strengthening its competitiveness in greater Philadelphia's luxury market. And similar overhauls are occurring in other major markets nationwide as Audi positions itself to join Lexus, BMW and Mercedes-Benz in the highest tier of the U.S. luxury car market.
JLR unveils new store designApril 4, 2016
Demands on dealers can be perplexingApril 4, 2016
Stop and think before you expandMarch 14, 2016
Before you consider facility and/or technician expansion, consider the availability of parts for recalls, overtime work hours for your staff, different organization methods, 24-hour shifts, seven-day work schedules, shop scheduling or some other method for increasing work capacity.