J.D. Power U.S. Sales Satisfaction Index

German luxury brands raising the ante in U.S. battlefield

12:01 am U.S. ET | Nov. 15, 2013
Germany's luxury automakers are introducing a wave of initiatives, big and small, to help the shopping and service experience in the United States match the luxurious and pricey vehicles they sell....
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Special Report
How #1 store scores with employees

How #1 store scores with employees

Texas dealer Greg May encourages staffers to provide input and solve problems on their own. Mon., October 20
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