J.D. Power U.S. Sales Satisfaction Index

German luxury brands raising the ante in U.S. battlefield

12:01 am U.S. ET | Nov. 15, 2013
Germany's luxury automakers are introducing a wave of initiatives, big and small, to help the shopping and service experience in the United States match the luxurious and pricey vehicles they sell....
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Calif. dealer champions chaplain services

Calif. dealer champions chaplain services

Calif. dealer Bill Hoehn has something few retailers have: A full-time chaplain. The chaplain provides care and support for employees, is available 24/7 for crisis needs and even presides over weddings. Mon., September 22
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