F&I Recruiting and Sales Training
Keiser U's auto retailing planMon, 20, Feb 2017
Keiser University launches its automotive dealership management program this spring on the former Northwood University campus in West Palm Beach, Fla. It plans to distinguish itself from Northwood in part by taking full advantage of its location in the booming south Florida retail market.
Train to adjust to the new customerMon, 20, Feb 2017
And while focusing on recruiting is all well and good, those efforts will do little to retain many of those potential hires once they interact with the existing culture at most retailers, writes one reader.
Cross-training boosts resources and teamworkMon, 30, Jan 2017
By cross-training the dealership staff, most experts say, dealerships have more resources and expertise in their stores. And by zeroing in on a shared goal, the staff can create a more effective transaction process.