Quality

Lexus wins 4th straight J.D. Power dependability title; Buick rises to No. 2

10:00 am U.S. ET | Feb. 25, 2015
Toyota's Lexus claimed its fourth consecutive title as most-dependable automotive brand after three years of ownership while corporate sibling Scion jumped to ninth place from 22nd a year earlier, J.D. Power and Associates said today. Buick came in at No. 2, rising three spots from last year....
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Buick cracks top 10 on Consumer Reports report card; Acura, Mercedes, Infiniti drop

12:45 pm U.S. ET | Feb. 24, 2015
Buick climbed into the Top 10 while Acura, Infiniti and Mercedes-Benz fell hard in the latest report card on reliability and performance from Consumer Reports. Lexus finished No. 1 for the third straight year, ahead of a rising Mazda. Fiat Chrysler's Fiat brand came in last, just below corporate sibling Jeep....
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Honda CEO Ito to step down after quality lapses

1:40 am U.S. ET | Feb. 23, 2015
Honda President Takanobu Ito said he will step down and named Takahiro Hachigo, an r&d executive with wide international experience, as his replacement following a string of quality lapses that spurred a round of internal reforms....
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Longtime Chrysler exec George Butts dies at 91

11:27 am U.S. ET | Feb. 17, 2015
Longtime Chrysler executive George Butts, who held positions in the product planning, stamping and quality divisions, died last week in Florida. He was 91....
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Honda withdraws 2017 global sales target amid quality concerns

7:39 am U.S. ET | Feb. 13, 2015
Honda said it has scrapped its target of selling 6 million vehicles annually by 2017 because the pressure to reach the objective contributed to the quality lapses that led to record recalls last year....
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AUTOMOTIVE NEWS EUROPE E-MAGAZINE

Renault taps partner Nissan to boost quality

Feb. 6, 2015 06:01 CET
Renault has been working hard to improve the quality of its cars following criticism by customers and industry experts. Philippe Prevel, Renault's former quality chief, explained the group's quality control strategy to Automotive News Europe shortly before being reassigned at the automaker....
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Takata whistleblower willing to testify on deadly airbag flaws

6:23 am U.S. ET | Feb. 5, 2015
A former Takata engineer has told a US congressional committee he's willing to testify that he warned of deadly consequences before the company chose a design for airbags that were later recalled due to lethal flaws....
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Ford says internal quality ratings rise following tech fixes

8:52 pm U.S. ET | Jan. 13, 2015
Ford says its internal North American quality ratings improved last year for the first time since 2010, after working through issues with its touchscreen systems and bumpy new-model launches....
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HANS GREIMEL

Could record Honda fine stoke Japan backlash?

12:01 am U.S. ET | Jan. 10, 2015
Japanese regulators have fretted that the Takata airbag recalls might spur a backlash against the country’s carmakers. Honda's $70 million in US fines could feed those concerns....
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Honda's Ito vows to scrutinize operations, raise quality

6:20 am U.S. ET | Jan. 9, 2015
Honda President Takanobu Ito, beset by record recalls last year, told suppliers the carmaker will examine operations to improve quality and safety standards....
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Honda ran tests on fatal airbag flaw, frustrated by Takata reticence, report says

7:34 am U.S. ET | Dec. 17, 2014
Honda was so concerned by mounting recalls for Takata airbags -- and frustrated by its supplier's failure to explain why some have exploded, killing five people with shrapnel -- that it bought used and scrapped cars in Japan to conduct its own tests....
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Honda recalls 569,000 vehicles in China over Takata airbags

6:49 am U.S. ET | Dec. 16, 2014
Honda is calling back about 569,000 vehicles in China to investigate potential defects with airbags made by Takata, underscoring the global reach of the safety crisis after similar campaigns in the US, Canada and Japan....
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Honda hiring supplier auditor as Takata airbag crisis grows

6:36 am U.S. ET | Dec. 11, 2014
Honda, the automaker at the center of a global auto-safety crisis, is seeking to hire a senior quality engineer who would lead audits of suppliers’ quality assurance....
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GM executives help scour social media to spot vehicle flaws

10:15 pm U.S. ET | Nov. 24, 2014
GM executives and other staff members have taken to social media to find customer complaints and identify quality issues long before they become a crisis....
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U.S. lawmakers plan bill to encourage auto employees to report faulty parts

10:25 am U.S. ET | Nov. 20, 2014
Two US senators plan to introduce legislation today to encourage employees in the auto industry to report information on faulty parts to federal authorities, a spokeswoman for one of the lawmakers said....
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Ford, GM business seen buoying Takata as U.S. probes airbags

6:44 am U.S. ET | Nov. 19, 2014
Carmakers continue to support Takata even as the Japanese supplier suffers widening scrutiny by United States regulators over airbags blamed for at least five deaths. Ford, Honda and GM have worked with Takata on new car features over so many years that it would be difficult, if not impossible, to quickly move to alternative supplier....
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Airbag settlements keep details from other victims of accidents

6:26 am U.S. ET | Nov. 17, 2014
Confidential settlements over defective Takata airbags are sealing off relevant information that other victims could use to pursue injury claims....
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Ex-CEOs take Honda to task on quality issues

12:01 am U.S. ET | Nov. 17, 2014
Nobuhiko Kawamoto and Hiroyuki Yoshino were CEOs in some of the most glorious of Honda's glory days....
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Ford extends Ranger recall in U.S. to look at driver's side airbag

8:34 pm U.S. ET | Nov. 14, 2014
A recall of Ford Ranger pickup trucks in the United States was expanded to include more flawed Takata airbags after a fatal accident in Malaysia exposed a defect that wasn't previously known....
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Senate to hold hearing on Takata airbag recalls; company subpoenaed by U.S. grand jury

6:24 am U.S. ET | Nov. 13, 2014
A Senate Committee hearing into the recalls of defective Takata airbags that have so far been linked to five deaths is slated for next Thursday, the committee announced today. Also, the supplier earlier today confirmed it received a subpoena from a federal grand jury looking into the handling of the flawed airbags....
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Honda discloses 5th Takata-linked airbag fatality, issues recall

6:46 am U.S. ET | Nov. 13, 2014
The death toll linked to defective Takata airbags grew to five today with Honda disclosing the first fatality outside the United States and calling back more cars....
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Former Honda executives chide CEO Ito over quality, recalls

10:03 am U.S. ET | Nov. 12, 2014
Two former Honda Motor chiefs have called on CEO Takanobu Ito this year, urging him to focus more on quality issues, increasing the pressure he's already under from federal regulators and politicians over mass airbag recalls....
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Takata disputes report it hid airbag tests before recall crisis

9:06 pm U.S. ET | Nov. 12, 2014
Takata said it tested airbags in 2004 for an issue separate from the flaw at the center of an auto-safety crisis, disputing a report by the New York Times last week....
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Sergio sends message with quick exits

12:01 am U.S. ET | Nov. 3, 2014
Last year, Chrysler quality chief Doug Betts praised boss Sergio Marchionne, saying the CEO's culture of accountability was just what the automaker needed. Last week, Betts became an unwitting poster child for Marchionne's methods....
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Ram quality, reliability dragged down by technology, new boss says

12:01 pm U.S. ET | Oct. 31, 2014
Fiat Chrysler Automobiles' Ram brand chief says cockpit technology was partly responsible for the brand's ranking in the latest Consumer Report's reliability study....
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