GM offers extended warranties of its ownOct. 15
GM, Indiana clash over warranty reimbursements, surchargesOct. 9
The dispute is a result of recent state legislation that allowed dealers to seek reimbursement for the retail rate for parts and labor for warranty services performed by dealers on behalf of a manufacturer or distributor.
'THOSE PESKY RATS'Aug. 20
Why avoid warranty work, dealers?June 18
FTC warns against warranty-voiding policiesApril 13
Jackson ignores back of the storeMarch 19
AutoNation's Mike Jackson looks only at the front of the dealership (sales), just like most other dealers and chain store operators. As such, he is not paying attention to the back of the store (parts and service), where losses in warranty and policy dollars continue to mount.