Gone in 60 Minutes

GONE IN 60 MINUTES?

The elusive 1-hour transaction

12:01 am U.S. ET | June 25, 2014
Dealerships nationwide are adopting 60 minutes as the gold standard for completing a new-car transaction. They are also learning how tough it is to reach the goal.... Read More »

GONE IN 60 MINUTES?

There are glitches in 60-minute deals

12:01 am U.S. ET | June 23, 2014
What can go wrong in stores that pride themselves in getting customers through the sales process in 60 minutes? Not much, but there are unforeseen hiccups.... Read More »

GONE IN 60 MINUTES?

Quicker trade-in process keeps focus on new-car deal

12:01 am U.S. ET | June 23, 2014
Dealerships are searching for ways that get customers through the trade-in appraisal as quickly and painlessly as possible.... Read More »

GONE IN 60 MINUTES?

High-volume Chevy dealership attacks sticking points that slow deals

12:01 am U.S. ET | June 23, 2014
Berger Chevrolet, a single-point family store under the fourth-generation leadership of dealer principal Matt Berger, pursues speedy transactions of 60 minutes, 90 minutes at the outside.... Read More »

GONE IN 60 MINUTES?

Sonic targets 1-price, 45-minute transactions

12:01 am U.S. ET | June 22, 2014
Sonic Automotive is spending tens of millions of dollars to transform the customer buying experience in the company's dealerships. The goal is to get buyers in and out the door faster.... Read More »

The elusive 60-minute transaction

12:01 am U.S. ET | June 16, 2014
Dealerships nationwide are adopting 60 minutes as the gold standard for completing a new-car transaction. They are also learning how tough it is to reach the goal.... Read More »

Software systems cut wait times -- if they talk

12:01 am U.S. ET | June 16, 2014
Software vendors are helping dealers in the quest for faster vehicle transactions when they are not tripping over each other.... Read More »

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Defying Dad, by building on his legacy

Defying Dad, by building on his legacy

At Courtesy Auto Group in Illinois, second-generation dealers Ray and Rik Fregia have seen a 30 percent boost in sales this year, thanks largely to million-dollar overhauls at their three stores. Mon., September 15
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