Retail

GABE NELSON

To win over humans, Google's self-driving car must clear a high bar

12:01 am U.S. ET | May 25, 2015

The flawed analyses of Google's accident record illustrated the bar that the self-driving car will need to cross to be accepted. It must not only be safer than human drivers, but unquestionably safe....
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Dealers

12:01 am U.S. ET | May 25, 2015

Members of the Jacobs family at Jacobs Ford in St. Paul, Neb., receive a 75-year award from Ford Motor Co. Pictured, from left, are Kevin Klossner, Ford's Kansas City regional manager; William Jacobs; Bradford Jacobs; and Dustin Jacobs....
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California dealers sue TrueCar

12:01 am U.S. ET | May 25, 2015

The California New Car Dealers Association is suing TrueCar Inc., accusing the vehicle-shopping site of breaking California laws on dealer licensing, brokering, advertising and disclosure....
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Chrysler awd minivan dilemma: Electrify axle or ditch Stow 'n Go

12:01 am U.S. ET | May 25, 2015

Before it can offer another all-wheel-drive minivan, Fiat Chrysler must electrify the rear axle or give up its popular collapsing seats, says CEO Sergio Marchionne....
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Mazda's new mantra: 'Driving Matters'

12:01 am U.S. ET | May 25, 2015

Fifteen years after coining the slogan "Zoom Zoom" to pitch its cars to customers who see driving as a pleasure and not a chore, Mazda Motor Corp. is hoping to refine its fun-to-drive message by launching its biggest U.S. marketing campaign in two years under a new tag line: "Driving Matters."...
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Can dealership make this SUV fit for a horse? Of course

12:01 am U.S. ET | May 25, 2015

A Ford store in Illinois revamped an Excursion, making it in to a mobile horse stall that hauls around a miniature horse for charity....
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Buyers emerge for auction companies

12:01 am U.S. ET | May 25, 2015

Mergers and acquisitions are happening among auto auctions, and attracting private-equity players, for the same reasons they are on the rise among car dealerships: Robust and growing sales volumes and aging owners....
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Auctions focus on high-quality vehicle images

12:01 am U.S. ET | May 25, 2015

Auctions are taking steps to raise the quality and resolution of their vehicle photos, yielding more bids and higher conversion rates....
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BEST PRACTICES

Long wait, quick win for Florida Audi dealer

12:01 am U.S. ET | May 25, 2015

After opening in December 2013, Mario Murgado's Audi Stuartcq near Florida's Atlantic coast was one of just a dozen dealerships to win Audi's Magna Elite Society award in 2014, the highest award bestowed upon Audi dealers. It was the equivalent of an NFL expansion team winning the Super Bowl....
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Dealers can't even touch some hot brands

12:01 am U.S. ET | May 25, 2015

Buying a luxury German-brand dealership isn't easy. Just ask dealer David Slone. His three-year, as yet unsuccessful search shows how difficult it is to acquire an in-demand brand....
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Feds find GM acted criminally in ignition switch defect, NYT says

8:56 pm U.S. ET | May 22, 2015

The Justice Department has determined that GM's failure to recall millions of defective ignition switches for years involved criminal wrongdoing and could file criminal charges against some of the company's former employees, The New York Times reported late Friday....
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VINCE BOND JR.

BLOG: How BMW saleswoman builds rapport, trust and her brand on social media

12:02 pm U.S. ET | May 22, 2015

The chance to leave a lasting impression on a potential buyer perusing the dealer lot doesn't have to end when a salesperson hands over a business card....
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Jeep leads Detroit's return to Tokyo Motor Show

6:25 am U.S. ET | May 22, 2015

For the first time in nearly a decade, a Detroit automaker will exhibit at the Tokyo Motor Show. Jeep -- the best-selling U.S. brand in Japan -- will return when doors open in October. The return of Jeep signals rekindled interest in the Japanese market and is a win for the beleaguered domestic show....
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VW will evaluate ad agency work, report says

11:40 am U.S. ET | May 22, 2015

Volkswagen Group has reached out to advertising companies about an impending global media agency review, people familiar with the matter told Advertising Age, an affiliate of Automotive News....
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Audi will enhance Chinese connected-car services with Baidu

May 22, 2015 12:32 CET

Audi will enhance its connected-car services in China by jointly developing navigation map data, positioning algorithms and point-of-interest functions with China's Web services provider Baidu as it seeks to meet growing demand for driver-assistance systems and driverless technology in the world's largest auto market....
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Ford trims China output as market slows, pricing pressure builds

2:22 pm U.S. ET | May 21, 2015

Ford, which is in the midst of a plant-opening blitz in China, reduced production there slightly in the first quarter in response to a market slowdown and price cuts by rivals, the head of Ford's Asia Pacific region said today....
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Autobytel acquires rival Dealix for $25 million

4:00 pm U.S. ET | May 21, 2015

Autobytel, one of the largest providers of sales leads to auto dealers, has purchased longtime rival Dealix for $25 million in cash. The deal brings together two of the most-prominent providers of leads, which are vehicle-buying prospects who want to be contacted by a dealer. They typically cost dealers $20 a piece....
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Mazda's new mantra: 'Driving Matters'

3:00 am U.S. ET | May 21, 2015

Mazda is hoping to refine its fun-to-drive message by launching its biggest U.S. marketing campaign in two years under a new tagline: "Driving Matters."...
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Citroen creates Trip Advisor-style Web forum

May 21, 2015 06:01 CET

Citroen has launched a website where customers can rate their experiences at dealerships and workshops in France, the UK and Germany. By the end of 2016, the automaker also expects to roll out its Advisor web sites throughout Europe, Turkey, Russia, Brazil and Argentina....
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California dealer group sues TrueCar, claims website acts as dealer

2:21 pm U.S. ET | May 20, 2015

The California New Car Dealers Association is suing TrueCar, accusing the vehicle-shopping site of breaking California laws on dealer licensing, brokering, advertising and disclosure....
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Updated Pilot to become Honda's priciest U.S. vehicle

5:00 am U.S. ET | May 20, 2015

When the third-generation Pilot crossover goes on sale in June, its fully loaded Elite trim level will carry a sticker price of $47,300, including shipping....
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Renault bets on cheap car with high-end features in India

May 20, 2015 10:24 CET

Renault hopes to succeed where Nissan's Datsun brand has stumbled by introducing the Kwid minicar in India. The hatchback will start at $4,700 and offer equipment not common in the country's best-selling small cars such as an airbag and navigation functions....
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Price cutting threatens automakers' rich margins in China

12:34 pm U.S. ET | May 19, 2015

International automakers are slashing prices for vehicles they sell in China in response to a slowdown in demand that threatens the industry's rich profit margins....
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Supercar makers neglect women at their peril

May 19, 2015 15:49 CET

Supercar makers such as Lamborghini, Ferrari and Aston Martin are seen by some industry observers as failing to communicate properly with female customers. But they may need to learn quickly or risk losing out on sales, particularly in emerging markets....
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European car sales rose nearly 7% in April as market recovers faster than expected

May 19, 2015 08:58 CET

European car sales rose for a 20th consecutive month in April, bolstered by a reviving economy and new models. Registrations increased 6.9 percent to 1.21 million vehicles, industry association ACEA said. Four-month sales jumped 8.1 percent to 4.85 million cars....
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Special Video Report
Nissan's Munoz: 'You Grow or You Go'

Nissan's Munoz: 'You Grow or You Go'

Nissan North America Chairman Jose Munoz has a tough goal to meet: Raise the combined U.S. market share of the Nissan and Infiniti brands from 8.4 percent last year to 10 percent by March of 2017.
» Watch the Video