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Jackie Charniga

Retail / Finance & Insurance reporter
Address: 1155 Gratiot Ave.
48207 Detroit
Phone: 313-446-6047
E-Mail: jcharniga@crain.com
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Recent authored articles

Small used-car prices rise unexpectedly

Prices for small used cars are climbing to unexpected levels- a sign that demand is growing as price-sensitive consumers face dwindling options in the new-car market.

Tight budget? Don't forgo protective products

Those looking to whittle down monthly car payments could see F&I products as burdens, but investing in those products could be the key to avoiding a truly unmanageable cost later.

Credit availability, interest rates on dealers' minds

Dealer concern about rising interest rates has sharply increased, Cox Automotive survey finds.

Tools will vary as F&I digitizes

Digitalization of the F&I process is inevitable, but which tools will be uniform across the automotive retail terrain is less certain.

How to leverage the best of tech innovation, auto retail know-how

For dealership fintech companies to be successful in a space where many entrepreneurs have failed, a Silicon Valley mindset combined with traditional auto retail expertise could be a winning combination.

Growing challenges dent dealers' optimism

Rising interest rates and stretched vehicle inventory could keep vehicle sales from growing in the coming months, a Cox Automotive survey finds.

Ally partners up to maintain tech edge

More than a decade ago, on the precipice of an epochal shift in the automotive finance sector, Ally Financial was born. The lender sees technology as part of its DNA.

Does publishing consumer complaint data harm or heal the auto finance industry?

The Bureau of Consumer Financial Protection's database of consumer complaints could vanish from public view. Could shielding consumer gripes from the public benefit the auto finance marketplace? Depends on whom you ask.

Gap between new, used payments widens

The gap between new- and used-vehicle loan payments continued to widen in the first quarter, even as lease returns lift overall used-vehicle loan amounts, according to Experian's latest report.

FCA's captive finance unit could be startup or acquisition

Fiat Chrysler Automobiles could establish its own captive finance arm for the first time in nearly a decade, the automaker said Friday. It could be formed from scratch or through an acquisition.

New-vehicle loan amounts, payments hit record high

The average loan amount and monthly payment for new vehicles reached record highs in the first quarter. The percentage of new-vehicle subprime loan originations dropped, while prime origination share reached a six-year high.

Multiple credit bureau pulls increase odds for auto loans

The difference in consumer credit scores among the three credit bureaus is between 40 and 50 points on average, according to 700Credit.

Consider nontraditional loans to gauge creditworthiness

As research reveals more ways that small pieces of information can increase a borrower's creditworthiness, what the industry considers relevant compared with what's "alternative" may change.

2 lenders bound by dealer reserve rules

With a signature from President Donald Trump last week, the Bureau of Consumer Financial Protection's auto lending guidance was officially repealed, but two lenders remain bound by consent orders formed on the basis of that...

PointPredictive launches tools to combat identity fraud

UPDATED: 5/25/18 12:46 pm ET

PointPredictive is rolling out products to help lenders catch fake identities and learn from the fraud experiences of their peers.

Toyota raises dealer reserve cap following early release from consent order

UPDATED: 5/23/18 1:07 pm ET - corrected

Toyota Motor Credit has raised its dealer reserve cap after satisfying terms of a 2016 consent order set by the Bureau of Consumer Financial Protection and the Department of Justice that required the lender to pay a hefty...

Separate financial literacy messages from social media clutter

How can auto lenders and dealers explain the ins and outs of vehicle financing to younger buyers? Meet them where they are.

JM Family rebrands finance business

UPDATED: 5/17/18 11:07 am ET - corrected

JM Family Enterprises has renamed its vehicle finance business Southeast Toyota Finance, dropping the World Omni title as part of a rebranding initiative leading up to JM Family's 50th anniversary.

Honcker's drive to share payment data leaves dealers with mixed opinions

UPDATED: 5/17/18 11:31 am ET - adds details

Honcker will let dealers and customers view competitive monthly payment data through its platform. Executives say it will give its dealership clients an edge, but dealers have mixed feelings.

All public dealership groups raise average F&I profit per vehicle

All six public new-vehicle dealership groups improved average F&I gross profit per unit in the first quarter, driven primarily by F&I training and an increase in product sales.

Regulating auto retail compliance goes beyond party lines

Although political affiliation plays a role in a state attorney general's likelihood of pursuing auto retail compliance cases, other factors can also have an effect.

Online offerings shouldn't be too good to be true

Most online car shoppers expect the information on the website to match exactly what is offered in-store. Dealers should deliver.

Pace of delinquency rate growth slows in Q1

Auto loan delinquency rates rose slightly in the first quarter, according to TransUnion, but the pace of growth slowed significantly from the past two years.

U.S. House, in victory for dealers, votes to curb CFPB lending guidance

UPDATED: 5/9/18 12:02 pm ET - adds details

The House, in a victory for dealers, passed a measure that would scrap an Obama-era regulation aimed at limiting dealerships' retail margins on auto loans, which the Consumer Financial Protection Bureau said may have led to...

Ally's used-vehicle originations hit record high

Used-vehicle origination volume reached a record high for Ally Financial in the first quarter, signaling continued used-vehicle market opportunities for the lender as new-vehicle sales flatten.


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