Hannah Lutz

Finance & Insurance reporter
Address: 1155 Gratiot Ave.
48207 Detroit, Mich.
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Phone: 313-446-1601
E-Mail: hlutz@crain.com
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Recent authored articles

Wells Fargo's GAP refund problem offers a lesson

Wells Fargo found itself in hot water again last week for possibly neglecting to refund consumers' guaranteed asset protection payments after they paid off their auto loans.

GM's F&I product unit partners with MaximTrak

General Motors' F&I product group will use MaximTrak Technologies as an F&I platform provider for its U.S. dealers. As MaximTrak's capabilities expand, the relationship could extend to other dealership departments.

Subprime auto loans dip in Q2

Subprime auto originations declined in the second quarter, but delinquencies still rose as the market adjusts to recent growth in subprime originations, according to reports this week from the New York Federal Reserve and...

GM's in-house F&I brand thrives

General Motors' F&I product branch tripled its contract volume last year and is planning to double it again in 2017, no easy feat for a relatively new F&I provider in a market saturated with seasoned veterans.

Court hits pause on DMS access case

A preliminary injunction favoring Authenticom in its antitrust case against CDK and Reynolds and Reynolds has been put on hold after appeals from the DMS giants.

Credit unions claim top lending spot

Credit unions in CU Direct's lending network climbed to the top ranking in auto loan originations in the first half of the year, passing some of the largest lenders.

Huntington Bank's Stanutz to retire; role to be split

Nick Stanutz, auto finance leader at Huntington Bank, who helped establish its auto lending business, will retire at the end of this year after 31 years with the bank.

Toyota, Lexus captives add key insurance

Toyota's captive launched a key replacement product last week, the company's latest step in providing a fuller customer experience.

Nissan Motor Acceptance's McConnell retires

Mike McConnell, vice president of operations for Nissan Motor Acceptance, will retire after about 32 years with the automaker.

Being picky could cost lenders more than they expect

As some auto lenders tighten their credit criteria, full-spectrum lenders may gain more business from dealerships.

AutoNation to stick with 1-price despite drag on used margins

AutoNation is sticking by its commitment to a one-price model on used-vehicle sales, even though the switch dragged down the retailer's used-vehicle margins in the second quarter.

Used sales bring F&I opportunity

Most of the six public new-car dealership groups focused on the growing used-vehicle market in their second-quarter earnings calls. That could be a plus for their F&I results.

AutoNation Q2 net income down 22%

UPDATED: 8/2/17 12:54 pm ET -- adds details

AutoNation's second-quarter net income dropped 22 percent to $87.7 million, while revenue dipped 3 percent to $5.28 billion.

Publics lift F&I profit per unit on strong ancillary sales

Second-quarter F&I gross profit per unit rose at all six publicly traded U.S. new-car dealership groups, largely driven by strong product penetration.

New-car interest rate hits 6-month low

The average new-vehicle interest rate sunk to a six-month low in July but is still up near 2009 recession levels, Edmunds says.

Lease falloff goes beyond customer apathy

Leasing fell in the first half of the year, the first such drop since January-June 2012, according to Edmunds. But lack of consumer interest was only part of the reason.

A lender has just reversed its funding decision. Now what?

After a lender approves funding and the vehicle has been delivered, the lender sometimes reverses its decision to fund the deal. If dealerships react quickly, they may be able to relieve the problem.

CDK, Reynolds lawsuit will proceed

A court ruled that Reynolds and Reynolds and CDK must allow Authenticom access to dealership data even as it sues the two for antitrust.

Automakers take different paths after plunge in Canadian lease market

Leasing as a whole took a dive in Canada for a few years following 2008, but the plunge only significantly affected the captive finance arms of U.S. brands, experts say.

Banks learn to diversify, tailor their offerings

As automaker captive finance companies lost share, banks have taken on new roles, such as being exclusive or semi-exclusive lenders who are the sole source of automaker retail incentives.

A changed landscape in Canadian auto finance

The 2008 financial crisis sharply reshaped Canadian auto finance. Captives that once dominated the auto loan and lease market lost nearly half their share within four years.

Wells Fargo auto originations drop 45% on tighter loan criteria

Wells Fargo's auto originations plummeted 45 percent to $4.5 billion in the second quarter, reflecting the lender's tightened underwriting criteria.

Leasing slips in first half

Leasing fell in the first half of this year from the year-earlier period, the first such drop since the first half of 2012, Edmunds said.

The best F&I managers have a knack for people

F&I is a people person job. It may sometimes hide under the guise of being a numbers profession, but most effective F&I managers succeed because they are good with people.

Buyers facing fewer scripted F&I pitches

Word tracks, once a standard in the F&I industry, may be falling by the wayside, and for good reason, according to a recent survey and F&I experts.

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