You must have an Automotive Newssubscription to view the digital edition
Click here to subscribe
EFG merged two winning products from its Northwood University Innovator of the Year competitions and will bring the combined model to the market as Driver's Advocate.
Nearly half of consumers surveyed by Chase said they were comfortable completing their entire vehicle purchase online. That statistic bodes well for the bank's Chase Auto Direct digital car-shopping and financing tool.
This year was full of relatively positive, consistent auto finance trends. Next year will likely follow suit, but the upswing won't last forever.
In 2018, delinquencies will tick up, lenders will continue to tighten their standards, and the industry will rely more on alternative data, TransUnion predicts.
In a battle between two dealership vendor giants, Cox Automotive is suing CDK Global for anti-competitive business practices.
In this special section, Automotive News sheds light on a few of the countless people and companies that helped shape the modern dealership F&I office.
If a century of forward thinking gave rise to the F&I office and products of today, what might the future bring? We asked F&I industry insiders to weigh in.
The F&I landscape shifted in the 1980s. Gone were the days of chasing the money under any circumstance. Customer satisfaction and compliance had to come first. The F&I menu had a hand in that.
Thirty years ago, there were few F&I products in the market, but when Toyota shifted its warranty program, JM&A Group identified an opportunity to offer a new product to dealerships and consumers: prepaid maintenance.
JM&A Group brought the F&I menu to a large part of the market, even creating its own iterations of it, but the company's real strength was building the F&I process around the menu.
In the late 1980s, as the auto retail industry braced for an increase in state and federal scrutiny and regulations, the need for a compliance certification program was clear.
Subprime's share of Q3 new-vehicle loan originations hit a post-2012 low, Experian data shows. Prime and super prime loans made up nearly 75 percent of the market.
How can effective vendors let dealers know they truly understand their business? Partner with them.
Forty-seven U.S. auto dealers have been nominated by automotive trade associations for the 2018 Time Dealer of the Year Award, sponsored by Ally.
Ford Motor Credit Co. and Volvo Car Financial Services ranked tops in lease-end satisfaction in this year's J.D. Power poll of lease customers.
Especially as the number of lease returns climbs, third-party inspection companies should represent the lender, the dealership and the brand, and put customers at ease.
TCF Financial Corp. will discontinue all indirect auto loan originations effective Dec. 1 and funnel its capital to alternative uses, its CEO said in a statement Monday. It will continue to service existing loans.
Dealerships themselves may have the most opportunity to support auto finance as they become mobility experts.
For two young dealers whose careers are likely to include massive changes in auto retailing, the future of the business is top of mind. But so are daily operations.
While there's no certainty in any future prediction, it is pretty clear that today's dealership model -- based primarily on selling one vehicle at a time to individuals and then servicing those cars and trucks -- won't...
Leasing levels have held steady in the past few quarters, but are they still dangerously high? AutoNation Inc. CEO Mike Jackson thinks so. Here's why.
SouthWest Dealer Services has poised itself for national expansion with a string of acquisitions over the last two years. Its latest purchase, Dealer Protection Group, could give the company access to all 50 states.
The 60-day delinquency rate climbed in the third quarter, but that needn't worry the industry, TransUnion said.
Where do vanishing new-vehicle profits, a slumping market and an uncertain retail future leave AutoNation? CEO Mike Jackson says he's been preparing for years and likes the company's odds.
Creating one adviser role for sales and F&I doesn't necessarily call for the demise of the F&I manager.
Automotive NewsJobs Board
Get unrivaled coverage, expert analysis and unparalleled insights. Subscribe today for $1.52 per week. Hurry - this holiday offer ends December 15.
Sign up today to get the best of Automotive News delivered straight to your email inbox, free of charge. Choose your news – we'll deliver.
Entire contents © Crain Communications, Inc.
Use of editorial content without permission is strictly prohibited. All Rights Reserved.