Jim Henry

E-Mail: autonews@crain.com

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Recent articles
GM Financial faces government, state probes over subprime loans, securities
5:49 pm U.S. ET | Oct. 23 | UPDATED: 10/23/14 6:28 pm ET
GM Financial disclosed Thursday it is being investigated by “state attorneys general and other governmental offices” in connection with subprime auto loans an ...


GM Financial profits down despite higher volumes
3:10 pm U.S. ET | Oct. 23
For the second quarter in a row, net income fell slightly for GM Financial despite sharply higher loan and lease originations. ...


Sonic learns the importance of paperwork, staffing
12:01 am U.S. ET | Oct. 22
In launching its One Sonic-One Experience initiative, Sonic Automotive had the technology, the store and the full attention of its top management committed to making it w ...


Anderson named CEO at Exeter Finance
12:01 am U.S. ET | Oct. 22
Subprime auto lender Exeter Finance Corp. named Thomas Anderson its CEO, succeeding Mark Floyd, who will continue to serve on the company's board of directors. ...


Huntington, Fifth Third, Capital One target prime-risk auto loans
12:01 am U.S. ET | Oct. 22
Some big banks in auto lending are responding to tougher competition by zeroing in on prime-risk loans. Huntington Bank and Fifth Third Bank are restricting lending to pr ...


Consumer Portfolio grows, staffs up for tax-refund season
12:01 am U.S. ET | Oct. 22
Consumer Portfolio Services increased auto originations 35 percent in the third quarter to $279.3 million, aided by a slowdown in subprime loans at competing lenders. ...


Lithia expects flat per-unit F&I revenue through 2015
12:01 am U.S. ET | Oct. 15
Lithia Motors expects average F&I revenue per vehicle retailed to stay flat through the rest of 2014 and 2015, at the current level of about $1,200 on a same-store basis. ...


Wells Fargo, Chase boost auto lending
12:01 am U.S. ET | Oct. 15
Wells Fargo expects to keep its position as the No. 1 U.S. auto lender by volume as auto lenders report third-quarter results. ...


Visions of a paper-free auto finance world
12:01 am U.S. ET | Oct. 15
What will auto finance look like in 2020? Chase Auto Finance exec Bill Jensen did some speculating recently at the Auto Finance Summit in Las Vegas. ...


CFPB faces legal hurdle in regulating F&I products
12:01 am U.S. ET | Oct. 15
It’s clear the Consumer Financial Protection Bureau would like to increase regulation of what it calls “add-on” F&I products such as extended-service co ...


Dealers to face more lender scrutiny
12:01 am U.S. ET | Oct. 8 | UPDATED: 10/8/14 2:05 pm ET - adds CFPB comment
Dealerships can expect more scrutiny from more lenders -- possibly including new attention aimed at leases -- when the “larger participants” rule proposed las ...


TD Auto Finance sheds stores, eschews subprime
12:01 am U.S. ET | Oct. 8
TD Auto Finance has shed about 2,800 dealerships this year in its campaign to cut low-volume stores and concentrate on dealerships that send the most business. Many of th ...


Subprime is no runaway train
12:01 am U.S. ET | Oct. 8
There it goes again, as Ronald Reagan might have said. The New York Times is still hammering a theme that subprime auto loans will endanger the U.S. ...


GM Financial has big role in GM master plan
12:01 am U.S. ET | Oct. 8
GM Financial will have an oversized role in General Motors’ efforts to increase revenue, market share and customer loyalty in the U.S. and other mature markets thro ...


Ford Credit rolls out 75-month loans nationwide
12:01 am U.S. ET | Oct. 1 | UPDATED: 10/1/14 1:01 pm ET - adds details
Ford Motor Credit has joined the trend toward longer loans, rolling out 75-month terms nationwide starting today. The company previously had conducted a pilot program. ...


Chrysler Capital lowers rate cap on dealer reserve
12:01 am U.S. ET | Oct. 1 | UPDATED: 10/1/14 1:35 pm ET - corrected
Chrysler Capital is cutting its maximum permissible dealer reserve to 175 basis points, or 1.75 percentage points, effective today. The previous maximum was 200 basis poi ...


Is it wise to keep putting the car before the cash?
12:01 am U.S. ET | Oct. 1
Dealerships can and should take some of the risk out of making spot deliveries, experts say. ...


Lenders must look through consumers' eyes
12:01 am U.S. ET | Oct. 1
In the second of what's shaping up to be a series of attacks on subprime auto finance -- the first was in July -- The New York Times last week made a breathless page one ...


F&I managers need intelligence, empathy -- and good training
12:01 am U.S. ET | Oct. 1
Today’s all-out emphasis on regulatory compliance has led to the biggest change in F&I training in recent memory, says Robert Serum, a career educator in dealership ...


CFPB’s new rule ups costs for small lenders, creates unlevel field
12:01 am U.S. ET | Sept. 24
The Consumer Financial Protection Bureau’s proposed new rule extending its jurisdiction to include “larger participant” nonbank auto lenders has some sh ...


Auto finance growth expected to boost car sales into 2015
12:01 am U.S. ET | Sept. 24
The growth in U.S. auto sales has slowed but a healthy auto loan and lease environment should continue to support higher sales the rest of this year and next, Moody's Ana ...


Auto finance industry still paying for past sins
12:01 am U.S. ET | Sept. 24
Consumer Financial Protection Bureau regulators seem to have a caricature of a plaid, polyester sport coat-wearing car salesman in mind when they talk about auto retailin ...


How F&I managers can stay credible with 6 key audiences
12:01 am U.S. ET | Sept. 24
The customer is only one of a half-dozen audiences F&I managers need to maintain credibility with if they want to be successful, F&I trainer Tony Dupaquier says. ...


Credit unions take long-loan lead
12:01 am U.S. ET | Sept. 24
Credit unions are helping lead the charge into longer loan terms -- some longer than 84 months -- as customers seek to keep their monthly payments flat while taking out ...


CFPB's latest guide on discrimination falls short, auto lenders, dealers say
3:28 pm U.S. ET | Sept. 18
Auto lenders and dealers are largely disappointed with a long-awaited report by the Consumer Financial Protection Bureau that outlines the bureau's method for finding dis ...


Special Report
How #1 store scores with employees

How #1 store scores with employees

Texas dealer Greg May encourages staffers to provide input and solve problems on their own. Mon., October 20
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