Jim Henry

E-Mail: autonews@crain.com

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Recent articles
Lithia expects flat per-unit F&I revenue through 2015
12:01 am U.S. ET | Oct. 15
Lithia Motors expects average F&I revenue per vehicle retailed to stay flat through the rest of 2014 and 2015, at the current level of about $1,200 on a same-store basis. ...

Wells Fargo, Chase boost auto lending
12:01 am U.S. ET | Oct. 15
Wells Fargo expects to keep its position as the No. 1 U.S. auto lender by volume as auto lenders report third-quarter results. ...

Visions of a paper-free auto finance world
12:01 am U.S. ET | Oct. 15
What will auto finance look like in 2020? Chase Auto Finance exec Bill Jensen did some speculating recently at the Auto Finance Summit in Las Vegas. ...

CFPB faces legal hurdle in regulating F&I products
12:01 am U.S. ET | Oct. 15
It’s clear the Consumer Financial Protection Bureau would like to increase regulation of what it calls “add-on” F&I products such as extended-service co ...

Dealers to face more lender scrutiny
12:01 am U.S. ET | Oct. 8 | UPDATED: 10/8/14 2:05 pm ET - adds CFPB comment
Dealerships can expect more scrutiny from more lenders -- possibly including new attention aimed at leases -- when the “larger participants” rule proposed las ...

TD Auto Finance sheds stores, eschews subprime
12:01 am U.S. ET | Oct. 8
TD Auto Finance has shed about 2,800 dealerships this year in its campaign to cut low-volume stores and concentrate on dealerships that send the most business. Many of th ...

Subprime is no runaway train
12:01 am U.S. ET | Oct. 8
There it goes again, as Ronald Reagan might have said. The New York Times is still hammering a theme that subprime auto loans will endanger the U.S. ...

GM Financial has big role in GM master plan
12:01 am U.S. ET | Oct. 8
GM Financial will have an oversized role in General Motors’ efforts to increase revenue, market share and customer loyalty in the U.S. and other mature markets thro ...

Ford Credit rolls out 75-month loans nationwide
12:01 am U.S. ET | Oct. 1 | UPDATED: 10/1/14 1:01 pm ET - adds details
Ford Motor Credit has joined the trend toward longer loans, rolling out 75-month terms nationwide starting today. The company previously had conducted a pilot program. ...

Chrysler Capital lowers rate cap on dealer reserve
12:01 am U.S. ET | Oct. 1 | UPDATED: 10/1/14 1:35 pm ET - corrected
Chrysler Capital is cutting its maximum permissible dealer reserve to 175 basis points, or 1.75 percentage points, effective today. The previous maximum was 200 basis poi ...

Is it wise to keep putting the car before the cash?
12:01 am U.S. ET | Oct. 1
Dealerships can and should take some of the risk out of making spot deliveries, experts say. ...

Lenders must look through consumers' eyes
12:01 am U.S. ET | Oct. 1
In the second of what's shaping up to be a series of attacks on subprime auto finance -- the first was in July -- The New York Times last week made a breathless page one ...

F&I managers need intelligence, empathy -- and good training
12:01 am U.S. ET | Oct. 1
Today’s all-out emphasis on regulatory compliance has led to the biggest change in F&I training in recent memory, says Robert Serum, a career educator in dealership ...

CFPB’s new rule ups costs for small lenders, creates unlevel field
12:01 am U.S. ET | Sept. 24
The Consumer Financial Protection Bureau’s proposed new rule extending its jurisdiction to include “larger participant” nonbank auto lenders has some sh ...

Auto finance growth expected to boost car sales into 2015
12:01 am U.S. ET | Sept. 24
The growth in U.S. auto sales has slowed but a healthy auto loan and lease environment should continue to support higher sales the rest of this year and next, Moody's Ana ...

Auto finance industry still paying for past sins
12:01 am U.S. ET | Sept. 24
Consumer Financial Protection Bureau regulators seem to have a caricature of a plaid, polyester sport coat-wearing car salesman in mind when they talk about auto retailin ...

How F&I managers can stay credible with 6 key audiences
12:01 am U.S. ET | Sept. 24
The customer is only one of a half-dozen audiences F&I managers need to maintain credibility with if they want to be successful, F&I trainer Tony Dupaquier says. ...

Credit unions take long-loan lead
12:01 am U.S. ET | Sept. 24
Credit unions are helping lead the charge into longer loan terms -- some longer than 84 months -- as customers seek to keep their monthly payments flat while taking out ...

CFPB's latest guide on discrimination falls short, auto lenders, dealers say
3:28 pm U.S. ET | Sept. 18
Auto lenders and dealers are largely disappointed with a long-awaited report by the Consumer Financial Protection Bureau that outlines the bureau's method for finding dis ...

NADA calls on CFPB to accept dealer group's anti-discrimination approach
11:00 am U.S. ET | Sept. 18
The National Automobile Dealers Association called on the Consumer Financial Protection Bureau to recognize NADA's Fair Credit Compliance Policy & Program as a valid way ...

The case for casting a wider net with credit apps
12:01 am U.S. ET | Sept. 17
Auto lenders complain they hate it when dealership F&I managers send them credit applications outside their preferred range of credit scores. ...

CFPB finds discrimination in auto lending at banks, looks to oversee captives
5:45 pm U.S. ET | Sept. 17 | UPDATED: 9/17/14 6:45 pm ET - adds details
The nation's consumer finance regulator found discrimination against minority borrowers at several unnamed banks tied to dealer discretion in setting dealer reserve, the ...

CFPB to shed light on identifying protected classes
12:01 am U.S. ET | Sept. 17 | UPDATED: 9/17/14 6:29 pm ET - corrected
The Consumer Financial Protection Bureau is due to issue a white paper soon -- perhaps even this week -- that spells out in greater detail exactly how the bureau determin ...

F&I panel: 'We can police ourselves'
12:01 am U.S. ET | Sept. 17
F&I administrators and dealerships should put price ceilings on F&I products to protect themselves from overregulation, a group of executives from F&I providers suggested ...

Late auto payments rise, but remain low, TransUnion says
12:01 am U.S. ET | Sept. 17
Auto loans delinquencies ticked up in the second quarter but remain low and pose no immediate threat to the auto-finance industry, an executive at credit bureau TransUnio ...

Special Report
No. 1 store empowers, retains employees

No. 1 store empowers, retains employees

Texas dealer Greg May encourages his staffers to provide input and solve problems on their own. Mon., October 20
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