Jim Henry

E-Mail: autonews@crain.com

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Recent articles
Loan application blasts could be a blow to dealers
2:00 pm U.S. ET | Jan. 24
Technology makes it easy for finance and insurance managers to blast credit applications across a wide spectrum of lenders, called shotgunning, rather than matching the r ...


F&I departments need a farm team
2:00 pm U.S. ET | Jan. 24
The term “succession planning” is usually applied to dealer principals, but it can apply to F&I managers, too. ...


'15 shapes up as crucial year for lenders
5:52 pm U.S. ET | Jan. 23
How lenders react in 2015 to higher interest rates, longer loan terms and tougher competition will affect business years down the road, said a panel of auto lenders at th ...


How some customers cheat themselves
2:00 pm U.S. ET | Jan. 23
When Hennessy Buick-GMC in Georgia signed up this year for an Equifax system that automatically verifies employment and income, Finance Director Blake Bailey thought the ...


GM takes charge of its branded F&I products
2:00 pm U.S. ET | Jan. 23
General Motors is bringing the sales of its branded F&I products in-house, taking over responsibility from captive finance company GM Financial, in a move designed to giv ...


Dealers, captives battle in statehouses
2:00 pm U.S. ET | Jan. 23
A battle is heating up in several state capitals as dealer associations face off against carmakers and their captive finance companies over proposed state laws governing ...


Tamara Darvish joins credit union after rift over family dealerships
5:00 pm U.S. ET | Jan. 22 | UPDATED: 1/23/15 9:56 am ET
Tamara Darvish, a veteran auto dealership executive embroiled in a legal dispute with her family, is joining Pentagon Federal Credit Union, better known as PenFed, as exe ...


Fox, incoming chair, stumbles and takes on look of a prizefighter
2:01 pm U.S. ET | Jan. 22
Bill Fox, NADA vice chairman and incoming NADA chairman, tripped and fell in San Francisco earlier this week, requiring five stitches in his chin and three trips to the d ...


Fox needs stitches after nasty spill
9:22 pm U.S. ET | Jan. 22
Bill Fox, incoming NADA chairman, tripped and fell here earlier this week, requiring five stitches in his chin and three trips to the dentist so far for repairs, accordin ...


Faster is better in F&I, Power survey shows
12:00 pm U.S. ET | Jan. 22
The latest J.D. Power Sales Satisfaction Index Study underscores how important it is to get customers in and out of the F&I office as quickly as possible. ...


Big banks slow auto lending
11:00 am U.S. ET | Jan. 21
Wells Fargo and Chase, two of the biggest banks in auto lending, posted increases in consumer auto originations in 2014 but at a slower rate of growth than in 2013. ...


Auto finance, sales look strong for 2015
11:00 am U.S. ET | Jan. 21
The good outweighs the bad in the outlook for auto finance. For dealers, the high points are that U.S. ...


The lesson of the pizza delivery man
11:00 am U.S. ET | Jan. 21
Here’s a lesson for dealerships that run security cameras in the F&I office and elsewhere: Treat all store visitors well. ...


Welcome growth for GM Financial
12:01 am U.S. ET | Jan. 19
General Motors' move to steer all subvented leases for Cadillac and Buick-GMC through GM Financial as part of the captive's ongoing buildup was welcome news for dealers, ...


Larry H. Miller Group takes its F&I products nationwide
11:45 am U.S. ET | Jan. 14
Auto retailer Larry H. Miller Group of Cos. is expanding its proprietary F&I products to dealerships nationwide. ...


Dealers applaud GM Financial's ongoing buildup to full captive
11:45 am U.S. ET | Jan. 14
General Motors' move to steer all Cadillac and GMC/Buick lease incentive money to GM Financial as part of the captive's ongoing buildup was welcome news for dealers, deal ...


Lending practices face new scrutiny: States
11:30 am U.S. ET | Jan. 14
State officials aren't far behind the federal government in the present crackdown on auto lenders, especially in the subprime segment. ...


'Flat-rate model,' yes. Flat fees, maybe not.
11:00 am U.S. ET | Jan. 7
One veteran F&I vendor predicts that in 2015 more lenders will probably adopt a “flat-rate model” to pay dealerships for arranging auto loans. ...


More thin files? Technology can help
11:45 am U.S. ET | Jan. 7
Dealerships and auto lenders are encountering an increase in “thin files” -- loan applicants who don't have enough credit history to generate a credit score u ...


Ally sells last of its overseas operations to GM Financial
11:30 am U.S. ET | Jan. 7
Ally Financial has stripped down to its core businesses: U.S. auto finance, F&I products such as extended service contracts, commercial loans to dealers, and online retai ...


EFG executive Stephens looks into his 2015 crystal ball
11:30 am U.S. ET | Jan. 7
Fixed dealership compensation for arranging auto loans likely will gain traction in 2015, predicts John Stephens, senior vice president of dealer services at EFG Cos., a ...


Appearance products fight to stay on menu
12:01 am U.S. ET | Dec. 30
Shorter F&I product menus are crowding all but a few top sellers right off the menu, which can leave vehicle appearance products, such as exterior finish and fabric prote ...


Wishing auto lenders a happy, rational new year
10:30 am U.S. ET | Dec. 30
Auto lenders are about to embark on another year of worry that the other guy will go “irrational” and start making money-losing loans to gain U.S. market shar ...


Pay plans, GM and regulation were hot topics in 2014
10:15 am U.S. ET | Dec. 30
Information about everyday dealership operations was the biggest draw this year for readers of Automotive News' weekly F&I Report. ...


5 F&I trends to watch in 2015
10:45 am U.S. ET | Dec. 30
From political pushback on the Consumer Financial Protection Bureau to shorter F&I transaction times and growing oversight by captives, a look at key F&I trends on the ho ...


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Ryan Hunter-Reay races to Indy 500 winner’s circle

Ryan Hunter-Reay races to Indy 500 winner’s circle

BorgWarner’s video montage highlighting 2014 Indianapolis 500 winner Ryan Hunter-Reay. Thu., January 15
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