Lindsay Chappell

Infiniti, Nissan Reporter

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37027-7504 Brentwood, Tenn.
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Phone: 615-371-6654
E-Mail: lchappell@crain.com

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Recent articles
Nissan steps back from cutting-edge offerings
12:01 am U.S. ET | Jan. 26
Nissan and its luxury Infiniti sibling have mellowed in their message of cutting-edge future products as 2015 begins. Missing from talking points this month at the Detroi ...


For Infiniti Q50, 'we need to give it some love' in ads
12:01 am U.S. ET | Jan. 26
Infiniti's new global ad agency will help "re-stimulate" the brand's volume leader, the Q50 sedan, this spring, nearly two years after its U.S. launch. ...


With Titan, Nissan aims for 'white space' below biggest pickups
12:01 am U.S. ET | Jan. 26
Nissan has a new strategy for scratching out a piece of Detroit's full-size pickup market: It will stop chasing cowboys. ...


Mitsubishi, Renault-Nissan midsize sedan project stalls
12:01 am U.S. ET | Jan. 25 | UPDATED: 1/26/15 11:47 am ET - Corrected
A plan for the Renault-Nissan Alliance to supply Mitsubishi dealers with a midsize sedan has stalled, according to a senior U.S. Mitsubishi executive. ...


BMW modernizes operations as sales rise
4:00 pm U.S. ET | Jan. 24
BMW is investing behind the scenes in North America to support its rising U.S. sales volume. Last week, the company opened a regional parts distribution center in Redland ...


Shops use standard inspections to help boost repair orders
2:00 pm U.S. ET | Jan. 24
Over the past four years at Dublin Toyota in Dublin, Calif., the service department has increased its average customer-pay repair order by $105. ...


Sometimes success comes from a loving push
12:00 pm U.S. ET | Jan. 24

SAN FRANCISCO -- A few months ago, I interviewed a West Virginia car dealer named

Nissan targets improvements in dealer experience
4:15 pm U.S. ET | Jan. 23
Nissan will roll out a nationwide program this spring intended to boost its middle-of-the-road customer satisfaction scores on dealership experience. ...


Munoz: Titan can do better than 5% goal
8:22 pm U.S. ET | Jan. 23
Nissan startled many last week when it said it envisioned its newly unveiled redesigned 2016 Titan capturing 5 percent of the full-size pickup market. But Nissan's U.S. ...


Infiniti reasserts its USA imperative
6:45 pm U.S. ET | Jan. 23
Infiniti is reassuring its dealers that the United States remains at the center of its business plan despite an ongoing push to globalize the brand. ...


Nissan has the drive, leadership to reach its goals
2:00 pm U.S. ET | Jan. 23
Nissan is on a roll, with rising market share, improved dealer profitability and improved customer satisfaction. But it has a number of tough fights ahead. ...


'Infiniti is pushing forward despite the upheaval'
2:00 pm U.S. ET | Jan. 23
Infiniti's long-range mission to conquer 10 percent of the world luxury market took some hits in 2014. The brand lost Johan de Nysschen, its hard charging global presiden ...


The other side of the digital ad craze
7:15 am U.S. ET | Jan. 23
One veteran ad agency owner has some advice for dealers pondering a shift in their marketing outlays: Don't be so quick to change horses. ...


Big sales goal for new Titan may be low, Nissan's Munoz says
10:45 pm U.S. ET | Jan. 22
Nissan startled many auto industry observers last week when it said it envisioned the redesigned 2016 Titan capturing 5 percent of the U.S. full-size pickup market. But N ...


New models are driving brands' success
6:00 pm U.S. ET | Jan. 22
New-model introductions will continue to boost the performance of auto franchises for the next two years. ...


A bright outlook for 2015 -- with a few worries
2:45 pm U.S. ET | Jan. 22
Risky car loans are on the increase, rising interest rates will put a crimp on product prices, and a new wave of off-lease vehicles soon will wash over the market. That's ...


Do-it-all dealer learns to delegate as business grows
12:00 pm U.S. ET | Jan. 22
Through long hours and hands-on involvement in every corner of his business, Mike Wood has rapidly built a group of four dealerships in seven years. He has more growth pl ...


Nissan to go big on Altima midcycle change
12:01 am U.S. ET | Jan. 19
Nissan's volume-leading Altima sedan is to get substantial midcycle changes for the 2016 model year. ...


Character lines at the Detroit auto show
12:01 am U.S. ET | Jan. 19
Walking among this year's crop of new models and design concepts at the Detroit auto show, you can't help thinking of Kirk Douglas. That Kirk Douglas chin with the promin ...


Q60 coupe is 'huge opportunity' for Infiniti
12:01 am U.S. ET | Jan. 19
Infiniti is counting on the big-wheeled twin-turbo Q60 Concept coupe to become one of the brand's four biggest-volume models. ...


Infiniti: 'New products on the way'
12:01 am U.S. ET | Jan. 19
Infiniti showrooms will get a burst of new products beginning late this year or early next year. But Infiniti dealers must make do until the new vehicles arrive. How will ...


Nissan dealers seek rivals' truck-sales best practices
12:01 am U.S. ET | Jan. 19
Nissan dealers will tap the know-how of Detroit 3 dealers to help sell the redesigned full-size Nissan Titan pickup this year. It will help that those competitors are als ...


Nissan close to eliminating EV range anxiety with longer range, exec says
4:19 pm U.S. ET | Jan. 14
Nissan is very close to eliminating range anxiety with its next-generation electric vehicle battery. ...


Nissan still counts on Leaf for global marketing
10:28 am U.S. ET | Jan. 13
The electric Leaf will continue to represent Nissan globally for branding purposes, even as the automaker turns out flashier and more elegant new models. ...


Titan designer finally got her chance to improve pickup
8:15 am U.S. ET | Jan. 12
Redesigning the Nissan Titan has been on Diane Allen's mind ever since she designed the first one. ...


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Ryan Hunter-Reay races to Indy 500 winner’s circle

Ryan Hunter-Reay races to Indy 500 winner’s circle

BorgWarner’s video montage highlighting 2014 Indianapolis 500 winner Ryan Hunter-Reay. Thu., January 15
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