Arlena Sawyers

Used Cars and Auctions Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-0380
E-Mail: asawyers@crain.com

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Recent articles
The repo man now hunts on social media
12:01 am U.S. ET | Dec. 20
Social media is used for more than just keeping up with friends. It's also being used to find people who have defaulted on their auto loans. ...


In-store kiosks put F&I right in front of customers
12:01 am U.S. ET | Dec. 17
Michael Fastman is buying kiosks for BMW of Silver Spring, in Silver Spring, Md., where he is general manager, and BMW of Catonsville, in Baltimore, where he is in charge ...


Retired rentals ding prices
12:01 am U.S. ET | Dec. 15
The talk in remarketing circles has been about how the rising tide of off-lease vehicles will push used-car prices down. But more retired rental units are destined to hit ...


Where are the GM program vehicles?
12:01 am U.S. ET | Dec. 15
The flow of retired rental vehicles that General Motors normally sells at auction to its dealers has slowed to a trickle since mid-November, dealers say. ...


Janet Barnard named president of Manheim North America
5:34 pm U.S. ET | Dec. 11
Manheim North America COO Janet Barnard has been named president of the auction company, effective immediately, the company's parent, Cox Automotive, said Thursday. ...


Kentucky dealer Sam Swope dies at 88
4:11 pm U.S. ET | Dec. 11
Sam Swope, who acquired his first auto dealership -- a Dodge and Plymouth store -- in 1952 and went on to build a wide-ranging brand portfolio in Kentucky, died Tuesday, ...


DriveTime names Manheim, low-end vehicle auction as exclusive remarketers
4:07 pm U.S. ET | Dec. 11
DriveTime has named Manheim and Go Auto Exchange, an auction that specializes in dealer-to-dealer sales of low-end used vehicles, as its exclusive sales outlet for remark ...


In-store kiosks put F&I right in front of customers
12:01 am U.S. ET | Dec. 8
Michael Fastman is buying kiosks for BMW of Silver Spring, in Silver Spring, Md., where he is general manager, and BMW of Catonsville, in Baltimore, where he is in charge ...


Used-car buyers are big F&I opportunity
12:01 am U.S. ET | Dec. 8
Otto Belovich believes it is a disservice to his customers -- especially those who buy used vehicles -- if he doesn't offer them the opportunity to purchase a service con ...


Easy credit dries up buy-here, pay-here business, dealer says
12:01 am U.S. ET | Dec. 8
Dealers and lenders insist that there is no subprime bubble in automotive financing, and the numbers back them up. ...


Lack of 2014 retired rental units buoy Nov. auction prices
3:34 pm U.S. ET | Dec. 5
Strong used-vehicle demand and a sharp decline in retired rental vehicles offered at auction buoyed prices of used cars and trucks in November. ...


One-stop tool helps techs complete Toyota repairs
12:01 am U.S. ET | Dec. 1
Toyota Motor Sales U.S.A. has created collision-repair software that gives body shop technicians one-stop access to parts information, repair instructions and technical i ...


Popping the subprime bubble myth
12:01 am U.S. ET | Nov. 24
There is no subprime auto loan bubble, darn it. ...


Cardinale group makeover flexes digital muscle
12:01 am U.S. ET | Nov. 24
In 2008, the recession was raging, and dealer Joe Cardinale decided to make some changes. ...


Structural damage or fender bender?
12:01 am U.S. ET | Nov. 24
TrueFrame will inspect any vehicle, at a dealership's request, that has an accident on its history report. TrueFrame issues its own report if the vehicle passes its cosme ...


Next phase of multiplatform sales? Hold your horses
12:01 am U.S. ET | Nov. 24
Remarketers, auto dealers and others had hoped to hear at a remarketing conference this month about when the next stage in online multiplatform auction selling would arri ...


Popping the subprime bubble myth
12:01 am U.S. ET | Nov. 19
There is no subprime auto loan bubble, darn it. That message came through loud and clear in session after session during the recent Used Car Week conference sponsored in ...


Financial openness can beat the lowest pricing, dealer says
12:01 am U.S. ET | Nov. 17
Customers who apply for vehicle financing on driversselect.com get real information about interest rates, down payments and monthly payments that holds up once they arriv ...


How remarketers get the most from off-lease vehicles
12:01 am U.S. ET | Nov. 17
With the number of off-lease vehicles returning to the market expected to rise steadily and sharply over the next several years, automakers say it is crucial to have prog ...


Online financial transparency trumps lowest price, dealer says
10:00 am U.S. ET | Nov. 12
Customers who apply for vehicle financing on driversselect. ...


Costco-GM promo moves more metal
12:01 am U.S. ET | Nov. 10 | UPDATED: 11/12/14 12:39 pm ET - correction
A promotion between GM and Costco Wholesale Corp.'s auto-sales arm helped three GM trucks make the list of most-requested vehicles for dealership referrals among the ware ...


Shoppers willing to pay smaller certified-used premium, study shows
12:01 am U.S. ET | Nov. 10
New-car shoppers in AutoTrader.com's 2014 Certified Pre-Owned Study said they are willing to pay a $2,032 premium for a certified used vehicle, vs. one that isn't. ...


Auto vet Joe Herman dies at 72
12:01 am U.S. ET | Nov. 10
Joe Herman had a knack for knowing people from all walks of the automotive industry, said Greg Goodwin, CEO of Kuni Automotive in Vancouver, Wash. ...


Rising off-lease volume hits ADESA lanes
12:01 am U.S. ET | Nov. 10
The number of vehicles sold at ADESA's physical auctions rose 4 percent in the third quarter as a much-anticipated rising volume of off-lease vehicles began to be felt in ...


ADESA doubles Q3 profits on growing auction volume
2:29 pm U.S. ET | Nov. 5
KAR Auction Services, parent of ADESA, said its third-quarter net income more than doubled to $47 million from $22 million a year earlier, on revenues that increased 10 p ...


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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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