Jamie LaReau

Retail / F&I Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-1637
E-Mail: jlareau@crain.com

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Recent articles
Toyota, dealers get pop culture boost on 'Modern Family'
4:23 pm U.S. ET | Dec. 11
Pop culture can have a powerful impact on social perceptions. In which case, the TV show “Modern Family” on ABC polished the tarnished image of the modern car ...


F&I jobs hold a powerful lure for women
11:00 am U.S. ET | Dec. 10
It seems women are keen to work in the finance and insurance department. In fact, F&I has the highest percentage of women employees in a dealership, after the office/admi ...


GM Financial ready to compete in 2015
12:01 am U.S. ET | Dec. 8
General Motors' captive finance company, GM Financial, is finally ready for prime time. ...


F&I, sales managers see paychecks converge
12:01 am U.S. ET | Dec. 8
The days of fat paychecks for finance and insurance managers may be ending. ...


High salesperson turnover getting worse, study finds
12:01 am U.S. ET | Dec. 8
In 2013, the average dealership had a 66 percent turnover rate among sales consultants, up 4 percentage points from the previous year and well above the national average ...


Toyota parts delivery scores with dealers
12:01 am U.S. ET | Dec. 8
Parts Director Danny Perez saves $100 to $400 a day in rental-car costs thanks to Same Day Service, a parts distribution program run by Toyota Motor Sales U.S.A. Inc. ...


Dealers offer better hours, but still see high sales turnover, NADA study finds
8:00 am U.S. ET | Dec. 3
U.S. car dealerships are making progress in offering employees a better work-life balance, but continue to face challenges in retaining sales staff and recruiting women. ...


GM Financial CEO sees big growth ahead
12:01 am U.S. ET | Dec. 1
It has taken four years, but GM Financial is finally offering a full range of products to General Motors dealers, prompting the captive lender's CEO to predict a "tremend ...


Group 1 snaps up 3 more dealerships in the UK
3:45 pm U.S. ET | Dec. 1
Group 1 Automotive Inc. is expanding its presence overseas with the purchase of three BMW-Mini dealerships in the United Kingdom. ...


Buy-sells skyrocket, in dollars and deals
12:01 am U.S. ET | Dec. 1
This year's buy-sell market is on track to be the most active since 2004, in both number of deals and total dollars, two newly released reports say. ...


Hendrick's new academy grows talent from within
12:01 am U.S. ET | Dec. 1
Hendrick Automotive Group Chairman Rick Hendrick developed the Hendrick Leadership Academy in 2013 as a way to build a strong bench of future company leaders. It seems to ...


Hendrick aims to keep legacies rolling
12:01 am U.S. ET | Dec. 1
Taking care of legacy employees is critical for closing the acquisition of a dealership, buy-sell advisers say. ...


DARCARS' new leadership regroups to grow in U.S., beyond
12:01 am U.S. ET | Dec. 1
DARCARS has bought limited rooftops over the past 10 years, but Darvish intends to double the company's size -- whether through acquisitions or revenue or both -- in the ...


Great product isn't the only ingredient for making happy customers
3:48 pm U.S. ET | Nov. 14
Sure, product is very important, but consider that most vehicles on the market look good and have comparable quality within their segments. ...


Mercedes, Mini top J.D. Power sales satisfaction rankings
1:00 pm U.S. ET | Nov. 13
Mercedes-Benz ranked highest in sales satisfaction among luxury brands in the J.D. Power 2014 U.S. Sales Satisfaction Index Study released today. ...


Bundlers beware: 1-price packaging pitfalls
12:01 am U.S. ET | Nov. 10
Dealer David Kelleher is such a fan of product bundling, he looks for it in everything he buys. ...


AutoNation's Jackson: Hot sales years ahead Jamie LaReau
12:01 am U.S. ET | Nov. 10
U.S. light-vehicle sales will continue in the high 16 million to low 17 million range for the next "several years," AutoNation Inc. CEO Mike Jackson told the Detroit Econ ...


Pull customers ahead to lift loyalty
12:01 am U.S. ET | Nov. 10
A new study has found that reducing the customer's time in the vehicle can play a major role in building loyalty: The longer a customer owns a vehicle, the less likely th ...


What the rich and single drive these days
12:01 am U.S. ET | Nov. 9
Apparently, sleek product redesign and TV spots featuring handsome movie star Matthew McConaughey are resonating among some wealthy singletons. Or something? ...


Poorly handled recalls are a 'black eye' for the industry, Jackson says
4:48 pm U.S. ET | Nov. 6
Mounting recalls this year are a “black eye” for the auto industry, AutoNation CEO Mike Jackson said today. ...


Longer vehicle ownership might mean less loyalty, study says
2:51 pm U.S. ET | Nov. 5
The longer a customer owns a vehicle, the less likely he or she is to buy that same brand again, an Experian Automotive study found. ...


How Lithia plans to pump up profits on its used-car sales
12:01 am U.S. ET | Nov. 3
Lithia Motors Inc. CEO Bryan DeBoer will launch more training at the dealership group's stores on how to procure used cars that will sell for a fat profit, as he seeks to ...


Public retailers say recall will boost business
12:01 am U.S. ET | Nov. 3
Public retail groups are grappling with how to handle the recall of millions of used cars with faulty airbags. ...


Hidden cameras save dealership thousands
12:01 am U.S. ET | Nov. 3
Service Manager Jeff Sterry spends next to nothing to repair damages that customers say his shop caused to their cars. That's because, despite the customers' claims, his ...


Lithia will continue rapid acquisition pace after DCH
9:08 am U.S. ET | Oct. 30 | UPDATED: 10/30/14 2:32 pm ET - new story
Lithia Motors will continue its rapid pace of acquisitions over the next year despite just closing a huge deal to buy DCH Auto Group, executives said today. ...


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Special Report
Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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