David Barkholz

Information Technology and Labor Reporter

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48207-2997 Detroit, Mich.
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Phone: 313-446-6047
E-Mail: dbarkholz@crain.com

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Recent articles
Chrysler Capital offers perks for dealers' loyalty
12:01 am U.S. ET | April 14
Chrysler Capital has launched a dealer-loyalty program that offers participants longer car loans and lower rates but requires them to get a quote from Chrysler Capital fo ...

ADP Dealer Services to spin off, go public
12:01 am U.S. ET | April 14
Hot U.S. auto sales and the rise of online shopping have triggered a frenzy of merger and capital-raising activities among auto-retailing vendors. ...

Honda, Acura, dealers tangle for Google ads
12:01 am U.S. ET | April 14
A battle is shaping up among Honda, Acura and their dealers for control of Google shoppers. Competition for keywords can drive up Google ad prices. It's a quandary Honda ...

ADP Dealer Services to spin-off and go public
11:07 am U.S. ET | April 10
ADP Dealer Services, a dealer software giant, is poised to become an independent public company, according to a statement today by parent company ADP. The board of direct ...

Kim Stonehouse
12:01 am U.S. ET | April 7
Age: 31

Title: Industry development manager for automotive, Google

Big break: Joining the search giant in 20 ...

TrueCar pairs Krafcik, dealers
12:01 am U.S. ET | April 7
Now that John Krafcik is on the TrueCar Inc. ...

Duncan Scarry
12:01 am U.S. ET | April 7
Age: 39

Title: Founder and general manager, Haystak Digital Marketing

Big break: Creating the Haystak digital ...

TrueCar files plans to go public with stock
5:37 am U.S. ET | April 4 | UPDATED: 4/4/14 11:23 am ET - adds potential value, details
Online auto-shopping service TrueCar said today it has filed a statement with the Securities and Exchange Commission to sell shares in an initial public offering. ...

New route to Google in-store reviews
12:01 am U.S. ET | March 31
Two years ago, suspecting deceit, Google deleted virtually all customers' reviews of auto dealerships that were sent from dealerships' computers. But the debate about in- ...

VW aids dealers with winter stair-step bonuses
3:58 pm U.S. ET | March 28
Volkswagen Group of America has devised a national bonus program that allows dealerships to recoup stair-step bonuses threatened during this winter's miserable weather. ...

Shoppers' search priority? Color, not price
12:01 am U.S. ET | March 24
Car dealers commonly believe that shoppers on their Web sites first look for vehicles based on price. Wrong, says research by Cobalt, a major provider of dealer Web sites ...

J.D. Power survey takers will get chance to post online dealership reviews
5:58 pm U.S. ET | March 19
J.D. Power and Associates has agreed to work with DealerRater to help automakers and dealers collect dealership reviews from consumers. J.D. ...

Google drops shopping pilot, tests options
12:01 am U.S. ET | March 17
Google has discontinued an auto shopping pilot program for dealerships in the San Francisco area but continues to roll out marketing products for automakers and dealers. ...

In the rodeo arena, Ram reigns
12:01 am U.S. ET | March 10
Like a trailer to a truck, Chrysler's Ram brand has been hitched to the world of rodeo and its vast community of horse enthusiasts. ...

Credit for repairs turns denials into dollars
12:01 am U.S. ET | March 3
Service orders and profit have jumped at Garber Buick in Saginaw, Mich., since the store started offering credit-card applications and interest-free credit to cash-strapp ...

Adaptive Web sites make their way to dealerships
12:01 am U.S. ET | Feb. 24
Smart Web sites have been a long time coming to auto retailing. ...

Jag wants customer data, irks its dealers
12:01 am U.S. ET | Feb. 24
Jaguar Land Rover North America is putting dealers on the spot by requesting customer data from dealership computer systems -- and promising a financial penalty to dealer ...

Why the UAW can only blame itself for losing at VW
11:58 am U.S. ET | Feb. 17
Cooperative partnership helped the UAW get in the door at Volkswagen Chattanooga. ...

Courting 'showrooming' shoppers
12:01 am U.S. ET | Feb. 17
Dealerships are getting clever in the war on "showrooming," the retail phenomenon in which shoppers visit stores to get product and pricing information, then whip out sma ...

Chase halts car loans to 11% of its stores
12:01 am U.S. ET | Feb. 10
Chase Auto Finance is cutting car-loan availability to about 1,800 dealerships so it can focus on its higher-volume stores. TD Auto Finance has hinted that it also will s ...

Ford pushes dealers toward paid search, digital advertising
12:01 am U.S. ET | Feb. 10
Ford Motor Co. is using the power of the purse to steer more of its dealers' advertising dollars toward digital media. ...

Ford parlays game spots into Web hits
12:01 am U.S. ET | Feb. 9
Ford's Super Bowl ad buy scored some extra points online. ...

Bob Dylan hit with a fist, not flower
3:14 pm U.S. ET | Feb. 3
For many baby boomers, it's tough to be disciplined by your hero. ...

Fixed-ops gets cool at NADA exhibition
12:01 am U.S. ET | Feb. 3
Software for dealership service departments typically lacks cool. But this year dealers and their staffs swarmed exhibitors that offered service write-up apps, smart Web ...

Dealers radiate resolve, not complacency, at NADA
11:34 am U.S. ET | Jan. 31
If strong vehicle sales in the United States have caused dealers to become complacent, it failed to show at the NADA convention. Dealers flocked to New Orleans for ideas. ...

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How a Texas Toyota store solved used-car-supply challenge

How a Texas Toyota store solved used-car-supply challenge

Mike Shaw Toyota in Corpus Christi, Texas, struggled to find good used cars. So it started providing free appraisals to service customers and offered to buy their vehicles on the spot. Mon., April 14
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