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F&I Practices: How to Stay Out of Jail!
September 16 at 2pm ET

This free webinar will cover what you can and cannot do and say in the dealership, in your advertising and, most importantly, in the F&I office. This hour of review could save you time, money and migraines --- and may keep you out of jail. FREE

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To learn more about Access F&I webinars or sponsorship, contact Sarah Gorajek, Digital Media Manager, at 1-313-446-1660, or email her at sgorajek@autonews.com


ARCHIVED WEBINARS
How to Win at Leasing Pickups

Thanks in part to smart F&I managers who know how to pitch the attractive leases that lenders are offering, leasing's share of the pickup market is on the rise. Is your dealership getting a share? This webinar will show you how, and when, F&I or sales managers can make leases an effective and profitable alternative for pickup shoppers. FREE » Watch the webinar

Data and ID Security in the F&I Office

How secure is the customer data stored at your dealership? The information your F&I office gathers is exactly the sort of data that criminals want in order to commit identity theft. Join this webinar to hear tips and guidelines that can help you and your staff be more vigilant and effective in protecting your customers — and your dealership. FREE » Watch the webinar

F&I Trends to Watch in 2015

Attend this webinar to gain a greater awareness of what opportunities – and risks – you will face in the new year. Get ready to make more money in 2015 - and avoid problems that can cost you. FREE » Watch the webinar

What I Wish I Knew When I Started in F&I

Join Jenn Reid for a webinar that will leverage her expansive dealer/lender background to offer tips about the value of getting involved early, getting the deal done right the first time, and maintaining strong personal relationships. FREE » Watch the webinar

Update on the CFPB's Efforts to Indirectly Regulate Auto Dealers

Join Randy Henrick, Dealertrack's associate general counsel for regulatory and compliance matters, to hear the latest in compliance issues affecting the F&I office. FREE » Watch the webinar

6 Ways to Ruin Your Credibility

An F&I manager has to build rapport and trust with the customer. Do any of these, and you'll flush that trust right down the drain. A session on what NOT to do. FREE » Watch the webinar

Staffing: How to Get Your F&I Office Sized Right

How many F&I managers should a store have given its sales volume? At what point does an F&I department need a director? Attend to learn how to right-size this profit center to best serve the needs of both your dealership and your customers. FREE » Watch the webinar

Plugging the Leaks in F&I: How to Deal with Inefficiencies that put Profits at Risk

The average car deal takes about 3 hours to complete, including F&I. The average turn in F&I is 30-40 minutes. As regulatory obligations, number of products, stipulations, and required forms to prepare, print and disclose escalate, the time required to finish a sale gets even longer! This Webinar will provide various ways to plug the time and money leaks, and improve customer satisfaction. FREE » Watch the webinar

Third-Party Sites and Online F&I

What are the implications of third-party sites for dealers? Find out during this webinar as executives from Edmunds.com and AutoTrader Group explain their vision for the next five years; see what the future of online retailing holds, and how the evolution of third-party sites will affect your F&I department. FREE » Watch the webinar

Dealers urged to polish fair lending practices as CFPB rule looms

12:15 pm U.S. ET | Aug. 26, 2015
Dealers, learn your lenders' fair lending policies and polish your own. That's legal experts' advice to retailers looking to prepare for the Consumer Financial Protection Bureau's larger participant rule, which takes effect Aug. 31.... Read More »


Electronic F&I boosts customer satisfaction, study finds

12:15 pm U.S. ET | Aug. 26, 2015
For higher customer satisfaction and more referrals, dealers should incorporate electronic components into the F&I process, a study by F&I Express and Make My Deal found.... Read More »


Loan terms for used vehicles grow as inventory becomes 'younger, pricier'

1:45 pm U.S. ET | Aug. 26, 2015
Loan terms on used cars and light trucks are ticking up as those vehicles, on average, become “younger and pricier,” according to Edmunds.com. The average loan term on a used vehicle stretched to 66.2 months in the second quarter, up 1.1 month from the year-earlier period. At the same time, the average transaction price rose 7.6 percent to $18,800, the company says in a new report.... Read More »


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