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NEXT WEBINAR
Staffing: How to Get Your F&I Office Sized Right
August 20 at 2pm ET

How many F&I managers should a store have given its sales volume? At what point does an F&I department need a director? Attend to learn how to right-size this profit center to best serve the needs of both your dealership and your customers.

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To learn more about Access F&I webinars or sponsorship, contact Sarah Gorajek, Digital Media Manager, at 1-313-446-1660, or email her at sgorajek@autonews.com


ARCHIVED WEBINARS
Plugging the Leaks in F&I: How to Deal with Inefficiencies that put Profits at Risk

The average car deal takes about 3 hours to complete, including F&I. The average turn in F&I is 30-40 minutes. As regulatory obligations, number of products, stipulations, and required forms to prepare, print and disclose escalate, the time required to finish a sale gets even longer! This Webinar will provide various ways to plug the time and money leaks, and improve customer satisfaction. » Watch the webinar

Third-Party Sites and Online F&I

What are the implications of third-party sites for dealers? Find out during this webinar as executives from Edmunds.com and AutoTrader Group explain their vision for the next five years; see what the future of online retailing holds, and how the evolution of third-party sites will affect your F&I department. This webinar is FREE to attend - all you need to do is enter your email address! » Watch the webinar

Building a Profitable Relationship with Your Local Credit Unions

Many F&I managers have a prickly relationship with credit unions, for a variety of reasons. Yet it is possible to craft a solid, working — and yes, profitable — relationship with credit unions in your area. In this Webinar, you'll learn from your peers how it's done. Stop arm-wrestling with this growing group of lenders, and start making money. » Watch the webinar

The Paper Trail: Compliance from Meet & Greet Through Delivery

In recent months, concerns about dealer reserve have dominated discussions about compliance. But compliance covers far more than that! This must-attend session, led by F&I process expert Gil Van Over, will help F&I managers, sales managers and dealers appraise whether their variable operations are complying with the law and industry best practices. » Watch the webinar

The F&I Handoff: Keep It, Drop It – or Do Both?

It's one of today's hottest debates: Do you hand the customer off to an F&I manager, or have one employee work with them through the entire process? First Texas Honda does both. Andrea Baker, who piloted the program, will explain what was necessary to make it work and what hurdles had to be overcome. » Watch the webinar

Doesn't My Car Insurance Already Cover That? Overcoming the Most Common Objection to Service Contracts

What's the secret to overcoming F&I's most common objection? The answer lies in your ability to demonstrate how the customer will come out ahead by protecting their investment. Tony Dupaquier will walk you step-by-step through the process of answering and overcoming objections. He will also present communication tips for various customer types including cash-only and analytical-minded buyers. » Watch the webinar

F&I Trends to Watch in 2014

What will 2014 bring for F&I managers? Attend this webinar to get a look into the future from a panel of experts. They will peer into their crystal balls to determine the outlook for the CFPB, factory incentives, leasing and more. Find out what to prepare for -- and prepare against in 2014! » Watch the webinar

Near-record auto lending drives Ally Q2 profit higher

10:53 am U.S. ET | July 29, 2014
Ally Financial originated near-record auto lending volume and added more than 900 dealerships in the United States since a year ago to produce a comeback in net income in the second quarter. Ally today said it posted net income of $323 million for the second quarter compared with a net loss of $927 million during the same quarter last year.... Read More »


Some worry about F&I product regs, but not Jackson

12:01 am U.S. ET | July 23, 2014
AutoNation CEO Mike Jackson says that unlike some in the retail industry, he's not worried the Consumer Financial Protection Bureau could have plans to impose stricter monitoring of financing for F&I products.... Read More »


F&I revenue growth slows in Q2 for some major dealership groups

12:01 am U.S. ET | July 23, 2014
Of the four publicly traded new-car dealership groups that have reported second-quarter results, only one has posted a higher rate of growth in F&I revenue per vehicle retailed than it did a year ago. Lithia Motors today reported average F&I revenue per vehicle of $1,206, up 9.4 percent from the 2013 period. Last year at this time, its per-vehicle F&I revenue rose 4.4 percent from the year-earlier period.... Read More »


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