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NEXT WEBINAR
Fair Lending Issues
October 15 at 2pm ET

Join Randy Henrick, Dealertrack's associate general counsel for regulatory and compliance matters, to hear the latest in compliance issues affecting the F&I office.FREE

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What I Wish I Knew when I Started in F&I
November 19 at 2pm ET
 

Join Jenn Reid for a webinar that will leverage her expansive dealer/lender background to offer tips about the value of getting involved early, getting the deal done right the first time, and maintaining strong personal relationships. FREE

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To learn more about Access F&I webinars or sponsorship, contact Sarah Gorajek, Digital Media Manager, at 1-313-446-1660, or email her at sgorajek@autonews.com


ARCHIVED WEBINARS
6 Ways to Ruin Your Credibility

An F&I manager has to build rapport and trust with the customer. Do any of these, and you'll flush that trust right down the drain. A session on what NOT to do. FREE » Watch the webinar

Staffing: How to Get Your F&I Office Sized Right

How many F&I managers should a store have given its sales volume? At what point does an F&I department need a director? Attend to learn how to right-size this profit center to best serve the needs of both your dealership and your customers. FREE » Watch the webinar

Plugging the Leaks in F&I: How to Deal with Inefficiencies that put Profits at Risk

The average car deal takes about 3 hours to complete, including F&I. The average turn in F&I is 30-40 minutes. As regulatory obligations, number of products, stipulations, and required forms to prepare, print and disclose escalate, the time required to finish a sale gets even longer! This Webinar will provide various ways to plug the time and money leaks, and improve customer satisfaction. FREE » Watch the webinar

Third-Party Sites and Online F&I

What are the implications of third-party sites for dealers? Find out during this webinar as executives from Edmunds.com and AutoTrader Group explain their vision for the next five years; see what the future of online retailing holds, and how the evolution of third-party sites will affect your F&I department. FREE » Watch the webinar

Building a Profitable Relationship with Your Local Credit Unions

Many F&I managers have a prickly relationship with credit unions, for a variety of reasons. Yet it is possible to craft a solid, working — and yes, profitable — relationship with credit unions in your area. In this Webinar, you'll learn from your peers how it's done. Stop arm-wrestling with this growing group of lenders, and start making money. » Watch the webinar

The Paper Trail: Compliance from Meet & Greet Through Delivery

In recent months, concerns about dealer reserve have dominated discussions about compliance. But compliance covers far more than that! This must-attend session, led by F&I process expert Gil Van Over, will help F&I managers, sales managers and dealers appraise whether their variable operations are complying with the law and industry best practices. » Watch the webinar

The F&I Handoff: Keep It, Drop It – or Do Both?

It's one of today's hottest debates: Do you hand the customer off to an F&I manager, or have one employee work with them through the entire process? First Texas Honda does both. Andrea Baker, who piloted the program, will explain what was necessary to make it work and what hurdles had to be overcome. » Watch the webinar

Doesn't My Car Insurance Already Cover That? Overcoming the Most Common Objection to Service Contracts

What's the secret to overcoming F&I's most common objection? The answer lies in your ability to demonstrate how the customer will come out ahead by protecting their investment. Tony Dupaquier will walk you step-by-step through the process of answering and overcoming objections. He will also present communication tips for various customer types including cash-only and analytical-minded buyers. » Watch the webinar

F&I Trends to Watch in 2014

What will 2014 bring for F&I managers? Attend this webinar to get a look into the future from a panel of experts. They will peer into their crystal balls to determine the outlook for the CFPB, factory incentives, leasing and more. Find out what to prepare for -- and prepare against in 2014! » Watch the webinar

Buyers snap up pricier models

12:01 am U.S. ET | Sept. 29, 2014
Consumers in the United States are willingly paying more than ever for new vehicles, enticed by low interest rates, cheap leases and ubiquitous six-year loans that keep monthly payments affordable while the total price tag rises by thousands of dollars.... Read More »


JAMES B. TREECE

How to end predatory auto-loan practices

12:01 am U.S. ET | Sept. 29, 2014
Americans won't abide companies that gouge minorities and other vulnerable consumers. By acting aggressively to adopt and publicize the NADA and AFSA solution, auto retailers and lenders can show they are determined to fight discrimination before the heavy hand of government steps in.... Read More »


Auto finance growth expected to boost car sales into 2015

12:01 am U.S. ET | Sept. 24, 2014
The growth in U.S. auto sales has slowed but a healthy auto loan and lease environment should continue to support higher sales the rest of this year and next, Moody's Analytics says.... Read More »


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