Telematics

Akerson sees GM profits streaming from in-vehicle connections

12:33 pm U.S. ET | May 13, 2013
One of the first things Dan Akerson did as CEO of General Motos in 2010 was dive into the automaker’s telecommunications business to get more profit from that in-car connection.... Read More »

 

Microsoft wants to become key player in auto software

May 9, 2013 06:01 CET
Having reshaped a big piece of the world's economy around its Windows software, Microsoft now wants to do the same thing in the car business. What the Seattle giant sees there says as much about the future of cars as it does about itself.... Read More »

 

Microsoft wants to become key player in auto software

12:01 am U.S. ET | May 6, 2013
Having reshaped a big piece of the world's economy around its Windows software, Microsoft Corp. now wants to do the same thing in the car business. What the Seattle giant sees there says as much about the future of cars as it does about itself.... Read More »

 

Sirius wants to expand auto offerings to telematics, new CEO says

2:51 pm U.S. ET | April 30, 2013
The new CEO of satellite radio company Sirius XM Radio thinks radio is a good business, but for the future he said opportunities may lie with in-car services like automated safety.... Read More »

 

M-B tech led cops to Boston suspects' car

12:01 am U.S. ET | April 29, 2013
Carjacking a Mercedes-Benz M class proved to be a critical mistake for the alleged Boston Marathon bombers. When the driver escaped and called police, officers were able to track the vehicle using the crossover's factory-installed GPS system.... Read More »

 

NEW YORK AUTO SHOW

Diaz: Keep it simple

12:01 am U.S. ET | April 1, 2013
Fred Diaz, CEO of Chrysler Group's Ram truck brand, says the 2013 Ram 1500 pickup's Uconnect infotainment system has been well received by buyers because it's not designed with early adopters in mind.... Read More »

 

GM cars to be Internet hotspots

12:01 am U.S. ET | Feb. 25, 2013
General Motors, laying down a high-stakes bet on the future of vehicle connectivity, plans to make each of its cars an Internet hotspot with a high-speed broadband connection.... Read More »

 

NADA CONVENTION

Telematics challenge: Capable but simple

12:01 am U.S. ET | Feb. 18, 2013
Telematics systems run the risk of becoming too complicated and distracting, yet they also can become outdated well before the vehicle's life is complete. So said a panel at the J.D. Power International Automotive Roundtable.... Read More »

 

Panel backs embedded, simple telematics systems

1:35 pm U.S. ET | Feb. 9, 2013
Telematics systems run the risk of becoming too complicated and distracting for drivers, yet they also can become outdated well before the vehicle's life is complete. So said a panel at the JD Power International Automotive Roundtable here.... Read More »

 

Honda puts Siri in three '13 models

10:40 am U.S. ET | Jan. 30, 2013
American Honda says it will install Apple's Siri voice-activated telematics assistant into several of its 2013 models. The 2013 Honda Accord and Acura RDX and ILX will offer Siri as a dealer-installed option, the company said in a statement today.... Read More »

 

Why can't cars do what phones do?

12:01 am U.S. ET | Jan. 28, 2013
There is an intense, behind-the-scenes race to find what automakers see as the cure to clunky infotainment systems: natural language. If all goes well, natural language systems will enable motorists to activate infotainment apps by using conversational phrases just as users of iPhone or Android smartphones do.... Read More »

 

Vehicle navigation systems frustrate more car owners, study says

10:54 am U.S. ET | Jan. 22, 2013
Owners' satisfaction with their new vehicles' navigation systems declined in 2012 as complex menu systems, voice-control commands and entering destinations frustrated users, according to J.D. Power and Associates.... Read More »

 

GM expands use of voice recognition technology

11:20 am U.S. ET | Jan. 15, 2013
Now that General Motors is creating a dashboard button to let motorists activate Apple's Siri voice technology, the automaker plans to do the same for Android.... Read More »

 

GM seeks help with auto apps

12:01 am U.S. ET | Jan. 14, 2013
To speed the introduction of infotainment features, General Motors is offering software developers an online kit to create programs for its vehicles.... Read More »

 

Ford to upgrade, extend warranty on MyFord touch-screen system

4:20 pm U.S. ET | Nov. 28, 2012
Ford will upgrade and extend the warranty by two years on its MyFord Touch system following a series of consumer complaints and poor reviews of the automaker's touch-screen entertainment and navigation system. Ford has improved the voice recognition capability and navigation in what it calls "version 3.5" of the software, Mark Fields, Ford's head of the Americas, said on Wednesday. Ford will offer the first wave of updates to some users on Dec. 10.... Read More »

 

PRODUCTION LINE

Is infotainment user-friendly?

12:01 am U.S. ET | Oct. 15, 2012
Denso Corp., the Japanese supplier that helped develop Toyota's Entune infotainment system, wants to form a research group with automakers and suppliers to study driver stress.... Read More »

 

PRODUCTION LINE

Test: Voice controls work for older drivers

12:01 am U.S. ET | Oct. 15, 2012
For automakers eager to lend high-tech appeal to their vehicles, one big question is how to coax older motorists to use voice technology to operate infotainment systems.... Read More »

 

Denso invites automakers, rival suppliers to share driver stress research

12:01 am U.S. ET | Oct. 9, 2012
Denso wants to form a research group with automakers and suppliers to study driver stress. Denso has studied people's physiological reactions to using infotainment devices while driving. Now, the company wants to share its research to help develop biometric yardsticks to help determine whether infotainment systems are user-friendly.... Read More »

 

Surprise: Older drivers do well with speech controls

12:01 am U.S. ET | Oct. 9, 2012
This summer, Agero Inc., a Medford, Mass., telematics provider, tested the ability of motorists 65 to 75 years old to operate a voice-activated navigation system while driving. "They did very well," said Thomas Schalk, Agero's vice president of voice technology.... Read More »

 

LARRY P. VELLEQUETTE

Why Chrysler's new onboard navigation system makes me chuckle

12:01 am U.S. ET | Oct. 1, 2012
The advances in onboard navigation systems have come at a breakneck pace in recent years. But sometimes, it's what gets overlooked -- and what doesn't -- in the hurly-burly rush for the latest and greatest mapping software that gives me cause to chuckle.... Read More »

 

Software glitch halts sale of 8 GM vehicles

12:01 am U.S. ET | Sept. 10, 2012
General Motors last week stopped the sale of several of its most popular 2013 vehicles because of a software glitch that affects their OnStar communication systems.... Read More »

 

GM begins IT hiring binge with new center in Austin

10:33 am U.S. ET | Sept. 7, 2012
General Motors said today that it will hire 500 information-technology workers to staff a new center in Austin, Texas, an early step in GM’s plan to build out its own global IT infrastructure.... Read More »

 

GM’s OnStar plans Mexico expansion in 2013 after growth in China

7:03 am U.S. ET | Sept. 7, 2012
General Motors, after introducing OnStar in China in 2009, is expanding the in-car communication service into Mexico next year as it looks to add more markets in the future. The expansion is the first move by OnStar’s new leader, Mary Chan, hired in May from Dell.... Read More »

 

First or Worst

12:01 am U.S. ET | Sept. 3, 2012
Ford's play to be a first mover and prove itself a technology innovator with MyFord Touch has been a lesson for an industry that often battles to be first at everything. While falling too far behind can cause plenty of problems as well, following quickly as someone else leads can be an effective strategy.... Read More »

 

JAMIE LaREAU

OnStar might be pricey, but could pay off in a crisis

4:12 pm U.S. ET | Aug. 30, 2012
A hurricane doesn't rattle Mary Ann Adams. Every day is a crisis in her job at OnStar.... Read More »