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Ally Financial has agreed to pay nearly $20 million to settle a class-action lawsuit accusing the lender of charging customers fees outside their lease-to-own agreements.
For a fintech startup breaking into automotive retail, should the top leadership have dealership experience, finance expertise or software skills?
Market Scan's database powers many of the companies that are enabling online transactions, whether on dealership sites or independent apps.
As a tech expert but car-buying rookie, Drive Motors' CEO knew he needed automotive expertise to understand how to make the product easy and useful for dealerships.
Santander Consumer USA shares fell after Bloomberg reported that its auto-finance partner Fiat Chrysler Automobiles was preparing an announcement on forming its own captive lending unit.
Fastener and metal component supplier MacLean-Fogg overhauled its entire concept of invention, implementing new design-thinking processes to spur everyday innovation.
Brandon Steven Motors has transformed its finance and insurance operations and lifted F&I profit per vehicle by putting finance managers in the hot seat.
JM Family Enterprises has named Brent Burns as its new CEO, effective July 1, with current CEO Colin Brown to remain chairman of the diversified concern.
Americans' love of pricey pickups, crossovers and SUVs is stretching their wallets, leading lenders to bend over backward to keep monthly payments affordable.
Some captives have put their lease-end education tools online to improve customer satisfaction with an experience that too often leaves consumers with questions.
John Eagle Auto Group in Dallas holds monthly video conferences to help F&I staff brainstorm ways to improve profits at its 12 Texas dealerships.
If dealerships, lenders and automotive brands want customers to be happier, a more digital and personalized lease-end process may be the answer.
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