Dealers

Obituary

12:01 am U.S. ET | Feb. 1, 2016

Marc Lockhart, a second-generation auto dealer, died Jan. 16. He was 63....
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Sales reporting transparency? Yeah, right

12:01 am U.S. ET | Feb. 1, 2016

After a nearly six-year run, AutoNation will stop reporting monthly sales. Why? “I've given up,” says CEO Mike Jackson....
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AutoNation cuts inventory, jobs

12:01 am U.S. ET | Feb. 1, 2016

AutoNation will trim marketing costs and vehicle inventory by about 10 percent from year-end levels. It already has cut jobs in light of increased discounting, plateauing sales and declining vehicle margins, all of which trimmed its fourth-quarter earnings....
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Dealer aniversary awards

12:01 am U.S. ET | Feb. 1, 2016

Dealers featured this week include Dan Keller, president of Keller Bros. Ford in Lititz, Pa.; Jerry Spires, dealer principal of Buckeye Nissan in Hilliard, Ohio; and Junior Suttle, president of Outer Banks Chrysler-Dodge-Jeep-Ram in Kill Devil Hills, N.C....
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Balise grows with car washes

12:01 am U.S. ET | Feb. 1, 2016

Balise Auto Group has its own car washes to handle dealership needs, serve as a marketing tool to help wow car buyers and operate as a stand-alone profit center....
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Service dept. tunes up satisfaction scores

12:01 am U.S. ET | Feb. 1, 2016

Texoma Hyundai is tops in Hyundai service satisfaction scores for three years running. The dealership is a converted lumber store and has no dedicated service drive, but its staffers' rapport with customers makes all the difference....
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BEST PRACTICES

Dealership picks up on VW enthusiast vibe

12:01 am U.S. ET | Feb. 1, 2016

Smith Volkswagen launched a performance and tuning center in 2014. The staff turns stock showroom inventory into high-performance, one-of-a-kind vehicles using parts and accessories from both VW and leading aftermarket manufacturers. Then they share their projects on VWVortex.com, the online meeting place for thousands of die-hard VW enthusiasts....
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Cox Automotive acquires stake in F&I company

1:16 pm U.S. ET | Jan. 28, 2016

Cox Automotive has acquired a minority interest in SilverRock Holdings, which owns three service-contract and insurance companies. The purchase will give dealers affiliated with GO Financial and NextGear Capital the ability to offer consumers extended service contracts, GAP and other insurance, as well as vehicle-theft recovery products....
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GM, Lithia, Koons settle advertising allegations by FTC

1:38 pm U.S. ET | Jan. 28, 2016

GM and two dealership companies, Jim Koons Management and Lithia Motors, will settle allegations that they advertised cars as being carefully inspected when, in fact, they had unrepaired safety recalls, the FTC said....
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Michigan may see ballot petition to allow direct vehicle sales

5:00 pm U.S. ET | Jan. 28, 2016

A recent University of Michigan graduate who aspires to work in politics is launching a ballot petition drive to allow automakers to sell new vehicles directly to Michigan consumers....
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AMY WILSON

BLOG: Sales reporting transparency? Yeah, right

5:32 pm U.S. ET | Jan. 28, 2016

After a nearly six-year run, AutoNation will stop reporting monthly sales. Why? “I've given up,” CEO Mike Jackson says....
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AutoNation's Q4 net drops 16% on discounts, VW charge

7:45 am U.S. ET | Jan. 28, 2016

AutoNation's net income dropped 16 percent to $97.5 million in the fourth quarter, even as revenues rose 5.8 percent to $5.34 billion, the company said today. The decline was due largely to increased discounting and per-vehicle margin pressure....
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Lithia's DCH makes first acquisition

3:36 pm U.S. ET | Jan. 28, 2016

Lithia Motors completed the first purchase through its DCH Auto Group with the acquisition of Riverside Subaru in Riverside, Calif., the company said today....
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Snow put damper on January U.S. sales, but demand expected to rebound

2:23 pm U.S. ET | Jan. 27, 2016

Last weekend's big snowstorm took a big bite out of January's U.S. new-vehicle sales, but analysts and dealers said they expect demand to rebound in February and March, keeping the industry on track for a second consecutive record year....
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HANNAH LUTZ

BLOG: Beware the pitfalls of digital ads

11:45 am U.S. ET | Jan. 27, 2016

The industrywide push to put much of the car buying and financing process online, including ads, is a good thing. But dealers should make sure that online ads don’t come back to haunt them....
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Automakers, dealerships in recovery mode after historic snowstorm

1:00 pm U.S. ET | Jan. 25, 2016

Manufacturers, dealerships and others in the auto industry find themselves digging out after the weekend's historic snowstorm that pummeled the eastern U.S. with as much as 3 feet of snow....
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GM program 'just another channel'

12:01 am U.S. ET | Jan. 25, 2016

Dealers have responded warily to news that General Motors will insert itself into the used-car business, a key profit center at most dealerships. Here are details on how GM's Factory Pre-Owned Collection plan will work....
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Detroit auto show sets best attendance record since 2003 peak

9:39 am U.S. ET | Jan. 25, 2016

The Detroit auto show this year drew 815,575 in total ticketed attendance, event organizers said late Sunday. That topped last year’s 803,451, and continues the attendance upswing after a dip during the recession that saw the total number of visitors drop to 650,517 in 2009....
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At dealership group, it pays to pay bills

12:01 am U.S. ET | Jan. 25, 2016

Kuni Automotive's centralized accounting department eliminated the need to sign 90,000 checks per year, saving staffers' time. Plus, its new system earns $15,000 a month in credit-card rebates....
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DEALEMMA?

2016 will see fewer dealership acquisitions

12:01 am U.S. ET | Jan. 25, 2016

Some retailers say dealership acquisition prices are too high, citing a drop in public dealership groups' stock prices and narrowing dealership margins. They predict that buy-sell deals will slow in 2016, as buyers trim what they're willing to pay and sellers resist that trend....
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Fiat brand's goal: 'Bring traffic to the dealers'

12:01 am U.S. ET | Jan. 25, 2016

The three men who run the struggling Fiat brand in North America say cheap fuel prices are only part of what's ailing the small-car marque, and that it is up to Fiat Chrysler -- not its dealers -- to fix the problem....
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JESSE SNYDER

Top '16 priority: Managing change

12:01 am U.S. ET | Jan. 25, 2016

U.S. auto sales are headed toward the longest growth streak in a century, but what counts is how healthy profits can pay for profound changes in the industry's future....
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'Momma' keeps dealerships' workers in line

12:01 am U.S. ET | Jan. 24, 2016

Carolyn Cross has risen from typist at a dealership to GM of the No. 10 Ford store in the country. Don't count her out when she says she wants to make Joe Myers Ford-Lincoln, part of Berkshire Hathaway Automotive, No. 1....
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Mercedes-Benz USA names Chamberlain as VP of sales

2:38 pm U.S. ET | Jan. 22, 2016

Mercedes-Benz USA today named Adam Chamberlain its vice president of sales, effective April 1. Chamberlain, 42, replaces Dietmar Exler, who was promoted to CEO of Mercedes-Benz USA in December following the resignation of former CEO Steve Cannon....
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LARRY P. VELLEQUETTE

BLOG: Papa Uno hits the block

2:00 pm U.S. ET | Jan. 20, 2016

A Fiat 500L made famous by a high-profile user is going on the auction block for charity this month in Philadelphia....
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