Dealers

'LATINOS ARE THE FUTURE'

Sales to Hispanics outpacing the market

12:01 am U.S. ET | May 18, 2015

Automakers are intensifying their pursuit of Hispanic car buyers in the U.S., and for one big reason: That's where the growth is. And in fact, Hispanic consumers could well be the auto industry's leading growth engine for the next 20 to 30 years....
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Far from Sun Belt, a warm welcome for Hispanics

12:01 am U.S. ET | May 18, 2015

Hispanic buyers are not limited to the "smile states." A dealership in Minnesota is posting sales gains by understanding Hispanic culture....
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Hispanic buyers help lift Mitsubishi store from the brink of bankruptcy

12:01 am U.S. ET | May 18, 2015

Mission Mitsubishi of San Antonio was selling barely 30 vehicles a month and on the verge of bankruptcy in 2011. Then its new owners embraced Hispanic marketing....
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How Ernie Boch Jr. closed the book on labor fight

12:01 am U.S. ET | May 16, 2015

Dealership rock star Ernie Boch Jr., known for his zany commercials and big-volume sales, lost an NLRB case in April at Boch Honda but won the war against organized labor at the store....
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Munoz open to new Nissan dealers of all sizes

10:51 am U.S. ET | May 15, 2015

Nissan's North American chairman Jose Munoz says he doesn't care whether his future dealers are large chains, small family owners or non-U.S. corporations -- so long as they perform....
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Edmunds study finds texting can be key for dealerships

8:00 am U.S. ET | May 14, 2015

Text messaging with buyers can be a useful tool for dealerships, according to a new study from Edmunds.com. Text messaging also has a few advantages over its digital grandfather, email, the study found....
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JAMIE LaREAU

BLOG: Is the F&I product space overcrowded? Views differ

11:45 am U.S. ET | May 13, 2015

Competition in the F&I product space is heating up. One product provider is moving the bulk of its business to consulting. Others argue there is still a lot of F&I product business to go around, even in light of increased consolidation....
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Cadillac dealer Joe Stewart killed in Houston

11:34 am U.S. ET | May 11, 2015

A Cadillac dealer in Houston was shot and killed outside his home Thursday night, May 7, Houston police said....
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GM hints at dealer bonus redesign

12:01 am U.S. ET | May 11, 2015

North America chief Alan Batey hints at a successor to General Motors' Essential Brand Elements program, which has funneled billions of dollars to dealers since 2010 to update their stores and raise the level of customer service. The program's scheduled expiration next year raises financial uncertainty for most of GM's dealers, who have come to depend on quarterly bonuses that are tied partly to making store improvements....
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TrueCar revenue rises 33%

12:01 am U.S. ET | May 11, 2015

TrueCar Inc., the car-shopping service, reported continued revenue growth and another loss in the first quarter. The company added that it will step up spending on advertising and other efforts to attract customers through the rest of the year, and forecast a big rise this year in the number of auto sales it facilitates....
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BEST PRACTICES

Stores reach out to empower female customers

12:01 am U.S. ET | May 11, 2015

A visitor to Don Jenkins' dealerships in this north Tennessee city will find a fair share of brawny men, but a dearth of female shoppers. So the dealer's daughter, Casey Jenkins, is doing something about that....
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Sonic to restore customer-pay service revenue

12:01 am U.S. ET | May 11, 2015

Sonic Automotive's warranty work is up so much, it was losing customer-pay service jobs due to lack of capacity. It's changing that now with several tweaks to its service lane....
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EDITORIAL

Listening to dealers should help Nissan in its push for share

12:01 am U.S. ET | May 11, 2015

Nissan is further adjusting its sales incentives for dealers, tweaking a program it heavily revamped a year ago. Jose Munoz, Nissan North America chairman, says he is working with dealers to address their concerns. Such cooperation is crucial in Nissan's drive for a 10 percent U.S. market share by March 2017....
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EDITORIAL

FCA US' education bet

12:01 am U.S. ET | May 11, 2015

Fiat Chrysler's new program to provide free college education for dealership personnel addresses the urgent need for dealerships to stem appallingly high turnover and attract and retain quality employees....
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Orlando dealership taps Hispanic chambers of commerce for email gold

12:01 am U.S. ET | May 11, 2015

Ricky Lopez says the secret to selling cars to Latinos is finding reliable contact information for them. To do that, Lopez, Internet director at David Maus Toyota in Sanford, Fla., said he taps the databases of local Hispanic chambers of commerce and nonprofit organizations to get emails and other information....
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Ads in Spanish can open dealerships' doors

12:01 am U.S. ET | May 11, 2015

With Latinos now buying nearly one in every five new vehicles sold in the United States, dealerships that refuse to cater to that population are missing a big opportunity, say dealers and marketing vendors. With Latinos now buying nearly one in every five new vehicles sold in the United States, dealerships that refuse to cater to that population are missing a big opportunity, say dealers and marketing vendors....
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Q&A: JUSTIN BRUN

E-commerce director: Run to mobile, away from herd

12:01 am U.S. ET | May 11, 2015

Justin Brun co-founder of Dynamic Beacon, a digital agency for auto dealerships, says many dealerships still lack satisfying experiences for shoppers who use smartphones. And many dealership websites aren't Google friendly....
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Dealer awards

12:01 am U.S. ET | May 11, 2015

Dealers featured this week include Michael Seidle, dealer principal at Bill Seidle's Nissan in Miami; Tom Nokes, dealer principal of Antioch Toyota in Antioch, Calif.; and E. Clarke Moseley, dealer principal at Paso Robles Ford in Paso Robles, Calif....
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History under glass

12:01 am U.S. ET | May 11, 2015

Bay King Chrysler-Jeep-Dodge-Ram built a glass-topped tomb beneath the showroom to display a World War II-era Willys MB Jeep. The owners got the idea from a friend's basement wine cellar, which people could see from the first floor....
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REALITY CHECK

Cadillac dealers treading water until de Nysschen's vision materializes

12:01 am U.S. ET | May 10, 2015

Cadillac dealers are caught between the short-term pain of lackluster sales and brand chief Johan de Nysschen's vision of a brighter future....
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Tesla starts small with CPO program

12:01 am U.S. ET | May 9, 2015

Tesla is now selling CPO cars online in 11 US cities, marking the start of a used-car foray that could someday turn into a big money-maker. Tesla says it doesn't see used cars as a way to pad its margins, though that may change as used cars become a larger part of its business....
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Dealertrack, Autobytel digest acquisitions

1:12 pm U.S. ET | May 8, 2015

Dealertrack Technologies and Autobytel, vendors to auto dealers, are benefiting from the hot vehicle-sales market even if they are trying to absorb acquisitions made last year, the companies said in separate earnings announcements this week....
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TrueCar records 33% revenue growth in Q1

8:47 pm U.S. ET | May 7, 2015

TrueCar reported continued revenue growth and another loss in the first quarter, and said it launched its TrueCash incentive program, which allows automakers to target discounts to specific consumers based on where they live, what they drive and what they're shopping for....
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Car salesman gets tryout with Detroit Lions

12:32 pm U.S. ET | May 7, 2015

A car salesman from a dealership in northern Michigan could be making a big career change. Trever Kruzel, 24, works at Fox Motors Negaunee in Michigan's Upper Peninsula, but he could be suiting up with the Detroit Lions if his three-day tryout with the NFL team this weekend goes well....
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Toyota picks 8 stores to sell Mirai hydrogen car

4:02 pm U.S. ET | May 6, 2015

Toyota, seeking a smooth debut this fall for its Mirai hydrogen car, said it will initially sell the car through just eight dealerships in California....
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Automotive News
Special Video Report
Nissan's Munoz: 'You grow or you go'

Nissan's Munoz: 'You grow or you go'

Nissan N.A. boss Jose Munoz continues to push U.S. dealers for a big jump in market share while deflecting complaints that his stair-step sales targets are too hard to achieve.
» Watch the Video
     
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