Dealers

Tesla free to sell cars in New Jersey as Christie signs bill

4:09 pm U.S. ET | March 18, 2015

Tesla Motors will be allowed to sell its electric cars straight to consumers in New Jersey, after Republican Governor Chris Christie signed a bill overhauling the state's dealership laws....
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LARRY P. VELLEQUETTE

BLOG: There is a ton of dealer profit riding on FCA's Wrangler decision

1:58 pm U.S. ET | March 18, 2015

Deep in the bowels of Fiat Chrysler headquarters in Auburn Hills -- or Turin, or London -- the automaker's brain trust is making its final call about what to do with the Wrangler plant in Toledo, Ohio....
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JIM HENRY

BLOG: Size of average tax refund makes a decent down payment

11:45 am U.S. ET | March 18, 2015

For anybody keeping track -- which is to say, anybody interested in subprime auto lending – U.S. tax refunds have fallen a bit more behind than they were a few weeks ago....
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RICHARD TRUETT

BLOG: Small utility vehicles' big payoff

11:30 am U.S. ET | March 17, 2015

Tiny crossovers and SUVs could be immune to America's long-standing love-hate relationship with small cars. We love 'em when gasoline is expensive and shun 'em when it's cheap. But gasoline is cheap right now, and the new crop of tiny SUVs and CUVs such as the Nissan Juke and Buick Encore is off to a fast start....
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Larry H. Miller Group CEO Greg Miller resigns

5:51 pm U.S. ET | March 16, 2015

Greg Miller, CEO of Utah's Larry H. Miller Group, is stepping down as the nation's 11th largest dealership group restructures. Miller, 48, is leaving to pursue personal interests, the company said. He has served as CEO for seven years....
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As GM trims warranties, will buyers even notice?

12:01 am U.S. ET | March 16, 2015

One dealer said "it really didn't work." An analyst called it a useful enticement to draw consumers to Chevrolet and GMC. Those were just some of the responses to General Motors' decision to scale back its generous powertrain warranties....
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Penske launches digital sales pilot

12:01 am U.S. ET | March 16, 2015

Penske Automotive Group is launching an online sales pilot program it calls "Preferred Purchase," which enables customers to handle much of a transaction online. The pilot this week will be available on the websites of five Florida stores and six Washington-area stores....
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Asbury plans to hire 200-400 technicians

11:04 am U.S. ET | March 16, 2015

Asbury Automotive Group says it will hire between 200 and 400 technicians during the next one to two years in a bid to meet potential growth opportunities in its parts-and-service business....
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Leases grease pickup sales

12:01 am U.S. ET | March 16, 2015

Pickups are beginning to emulate luxury vehicles, with their exclusive-sounding model names, fancy features such as vented seats, and $50,000 price tags. Here's another similarity: More customers are leasing them....
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Upheaval hits dealership group rankings

12:01 am U.S. ET | March 16, 2015

Consolidation is shaking up Automotive News' ranking of the largest dealership groups. After staying fairly stable for several years, the top 10 spots underwent several changes in the latest list, and 2015 promises more turmoil....
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Q&A, DON JENKINS

Tenn. group's key: Treat customers well

12:01 am U.S. ET | March 16, 2015

Dealer principal Don Jenkins, 65, spoke with Automotive News TV Managing Editor Leslie J. Allen and Staff Reporter Lindsay Chappell about some of the reasons behind his dealerships' success....
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Q&A, JOHN NGUYEN

An orphaned immigrant driven to win

12:01 am U.S. ET | March 16, 2015

It was fitting that this self-made man created his own name. John Nguyen was 12 when, after shuttling from one refugee camp to another, he arrived in the U.S. The rest, as they say, is his story....
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Buy-sell deals, blue sky soar

12:01 am U.S. ET | March 16, 2015

Buy-sell transactions surged last year, sending dealership values higher, especially for luxury brands....
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LETTER TO THE EDITOR

An obsession with 3rd-party schemes

12:01 am U.S. ET | March 16, 2015

TrueCar is just another example of the opportunistic scheme of a vendor (albeit a very smart one) to leave the industry in a no-win predicament through its own sense of misplaced trust....
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BEST PRACTICES

Food trucks give customers a taste of dealerships

12:01 am U.S. ET | March 16, 2015

Later this month, food trucks will appear in the parking lots of two Oklahoma car dealerships on Saturdays to feed employees and the public, for free....
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Dealers

12:01 am U.S. ET | March 16, 2015

Dealers featured this week include the Orange County Automobile Dealers Association and Larry Spradley and Carol Spradley of Spradley Chevrolet in Pueblo, Colo....
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Still going strong

12:01 am U.S. ET | March 16, 2015

Park Ave Saab treats its customers as if Saab were still in business, offering a dedicated store with service, parts and a good selection of reconditioned Saabs. The goal is to retain customers and eventually move them into one of the group's other brands....
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Where America met the Beetles

12:01 am U.S. ET | March 15, 2015

New Milford Volkswagen, one of America's earliest VW dealerships, is closing its doors in April, after nearly 65 years of operation at the site of a former Amoco station in rural western Connecticut....
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AutoTrader is changing name, brand identity

12:01 am U.S. ET | March 15, 2015

AutoTrader is changing its name and logo as part of operational moves aimed at rebranding itself as a broad-line digital marketing company, rather than primarily a vehicle inventory listing site....
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Dodge stops taking Hellcat orders to tackle big backlog

5:00 pm U.S. ET | March 13, 2015

Fiat Chrysler has stopped taking orders for the Dodge Challenger and Charger SRT Hellcats so it can work through a lengthy backlog....
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AutoNation drops chief accounting officer

12:40 pm U.S. ET | March 13, 2015

AutoNation is searching for a new chief accounting officer after removing Michael Stephan from the post this week. The change is connected to “an internal realignment of its finance department,” AutoNation says.....
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JIM HENRY

BLOG: Congressmen get testy with CFPB chief Cordray

11:45 am U.S. ET | March 11, 2015

The Consumer Financial Protection Bureau and its critics on the House Financial Services Committee traded jabs in a tense session last week as CFPB Director Richard Cordray presented the bureau's semiannual report....
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California dealership managers default on response to claims of falsified Subaru surveys

2:38 pm U.S. ET | March 11, 2015

Two California dealership managers failed to respond to a Subaru lawsuit that accused them and 10 others of falsifying customer surveys....
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Hyundai Genesis recalled over possible incorrect gear position display

1:54 pm U.S. ET | March 11, 2015

Hyundai is recalling about 24,400 2015 Genesis luxury sedans for a water leak issue that could lead to shifter display problems in the car....
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TrueCar blasts dealers' suit over advertising claims as 'meritless'

11:27 am U.S. ET | March 11, 2015

TrueCar blasted a lawsuit filed this week by dealers over its advertising claims as “meritless.” In a detailed statement released late Tuesday, the vehicle-shopping site says it has “high confidence that we are compliant with all laws applicable to our business, including those referenced in this litigation.”...
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A dealership of tomorrow built on yesterday's values

A dealership of tomorrow built on yesterday's values

A return policy inspired by Walmart. A talk-to-every (nearby) customer mandate. A no-cursing culture. These are just some of the hallmarks of Jenkins & Wynne Ford Lincoln Honda. Mon., March 23
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