Management Briefing Seminars

GM's Boler-Davis: Be the 'best' in customer care

12:01 am U.S. ET | Aug. 16, 2012
Alicia Boler-Davis has been charged with designing a system to make General Motors tops in customer service -- not just among automakers, but for all industries. She says one way to get there is to ensure GM customers understand how their vehicles work -- from “routine” buttons to advanced infotainment systems. The 18-year GM veteran and engineer by training this year took charge of the company's global quality and U.S. customer experience efforts.... Read More »

 

MANAGEMENT BRIEFING SEMINARS

How Ford picks its green cars for volume sales

12:01 am U.S. ET | Aug. 13, 2012
About 1 in 4 car buyers is willing to pay extra for a fuel-efficient powertrain if the investment can be recouped in four years or less, a senior Ford executive said.... Read More »

 

Toyota keeps sharp eye on struggling suppliers

12:01 am U.S. ET | Aug. 13, 2012
As Toyota prepares for record North American vehicle production in each of the next two years it is closely monitoring a group of suppliers struggling to keep up with demand.... Read More »

 

U.S. unit will get bigger role in Honda plans

12:01 am U.S. ET | Aug. 13, 2012
Honda R&D Americas will engineer and develop the new-generation Acura NSX sports car, the next-generation Civic compact car, and other models, says Erik Berkman, the new president of the vehicle-development subsidiary of Honda Motor Co.... Read More »

 

Slow recovery dims optimism for auto sales

12:01 am U.S. ET | Aug. 13, 2012
U.S. auto sales have been an outlier in an economy that remains weighed down by joblessness, a still-sluggish housing market and global uncertainty. But those factors have started to drag on the auto industry, leading executives and analysts to inject a note of caution last week.... Read More »

 

MANAGEMENT BRIEFING SEMINARS

Ford: 2-tier wages should be 'permanent solution'

12:01 am U.S. ET | Aug. 13, 2012
The top global manufacturing executive at Ford Motor Co. said he wants the Detroit 3's two-tier wage system, in which some hourly workers earn lower pay and benefits than others, to remain in place permanently.... Read More »

 

Continental's cameras detect pedestrians

Aug. 10, 2012 06:01 CET
Continental says it will launch production of a pedestrian detection system early next year for an unnamed German automaker that will introduce it on a global vehicle.... Read More »

 

PHILIP NUSSEL

Why the governors’ plan is good for taxpayers, automakers

11:43 am U.S. ET | Aug. 9, 2012
When the leaders of Illinois, Michigan, Missouri, and Tennessee appeared at the 2012 Management Briefing Seminars here on Wednesday to say that they were forming the bi-partisan National Governors Auto Caucus, there was reason to hope this might be something more than political grandstanding.... Read More »

 

Toyota's Jim Lentz: 'Better years are still ahead'

12:01 am U.S. ET | Aug. 9, 2012
U.S. sales boss Jim Lentz credits CEO Akio Toyoda with spurring the automaker's rebound by driving emotion into Toyota vehicles. And while the nightmares of recession, recalls and earthquakes may be behind, Lentz says he still has reasons to fret. Chief among them: the prospect of keeping dealers stocked with the right vehicles should gasoline prices swing wildly.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Toyota prods lagging suppliers to boost output

8:43 am U.S. ET | Aug. 9, 2012
As Toyota prepares for record North American vehicle production in each of the next two years, the company is intensifying its scrutiny of suppliers that are struggling to keep up.... Read More »

 

Toyota considers moving some Lexus production to U.S.

Aug. 9, 2012 06:01 CET
Toyota is considering moving some production of its Lexus luxury brand to the United States because of the strength of the Japanese yen, the automaker's top sales executive in the country said.... Read More »

 

Sales outlook: Cloudy, with a chance of sunshine

12:01 am U.S. ET | Aug. 8, 2012
Forecasts for U.S. auto sales remain clouded by global economic uncertainty and a fragile housing market. Still, analysts say the industry eventually will climb back to the 16 million annual mark that was once the norm. As for rising to the historic peak of 17 million? That may be a stretch.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Why auto quality ratings don't mean as much

4:44 pm U.S. ET | Aug. 8, 2012
Telling a good car from a bad one is not as easy as it used to be. But that does not mean each one is necessarily as good as the rest. “None of them are really awful anymore,” Jim Hall, managing director of the consulting firm 2953 Analytics, said here at the 2012 Management Briefing Seminars on Wednesday. “It's not like you're going to get it and the fender's going to fall off in a year.”... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Honda's U.S. team goes on product offense

3:50 pm U.S. ET | Aug. 8, 2012
Honda America will take the lead in a growing list of global vehicle development projects to help the automaker fend off competitive challenges in North America and hedge against a strong yen. The United States organization will engineer and develop the new-generation Acura NSX sports car, the next-generation Civic compact car, and other models, says Erik Berkman, the new president of Honda R&D Americas.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Ford faces big test with new Fusion, Consumer Reports says

6:49 pm U.S. ET | Aug. 8, 2012
Ford, after two years of consumer complaints about its touch-screen dashboard controls, faces a big test with its remodeled Fusion mid-sized sedan, Consumer Reports magazine's auto-test chief said.Technology glitches have lowered Ford's quality scores.... Read More »

 

JASON STEIN

The bottom line on alternatives

12:01 am U.S. ET | Aug. 8, 2012
What was that old joke about fuel cell vehicles? Wait 20 years, and you'll be only 20 more from driving one. This week Toyota shot a hole through that cathode.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Chrysler's Busse: Interiors now have soul

4:05 pm U.S. ET | Aug. 8, 2012
Chrysler Group's head of interior design said the automaker's bankruptcy helped transform its autos' new interiors. Klaus Busse, the lanky German ex-pat who stayed on with Chrysler when former employer Daimler departed in 2007, said the inside of Chrysler's vehicles now have the soul they lacked five years ago.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Vehicle-to-vehicle 'talk' may cut crashes

3:24 pm U.S. ET | Aug. 8, 2012
Automakers and suppliers believe vehicle-to-vehicle communications systems someday will radically reduce the frequency of accidents. But if it takes as much as a decade or so to equip enough vehicles to make a dent in the accident rate, how do you convince car buyers that such systems are worth the cost?... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Canadian official chides auto execs on stalled bridge

2:51 pm U.S. ET | Aug. 8, 2012
The Canadian government is expressing increasing frustration with politics on the American side of the Detroit River that are stalling plans to build a new bridge for auto trade between Canada and the United States.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Gamers are key to CAD's comeback

3:18 pm U.S. ET | Aug. 8, 2012
Despite the 1990s hoopla over 3-D computer-aided design systems that could help engineers see factory lines that hadn't yet been constructed or catch chassis design flaws before prototypes were built, there was a dirty secret: Computers weren't good enough, so the market fizzled. But now, it is back in full force thanks to help from an unlikely source -- video gamers.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Toyota considers moving some Lexus production to U.S.

11:04 am U.S. ET | Aug. 8, 2012
Toyota is considering moving some production of its Lexus luxury brand to the United States because of the strength of the Japanese yen, the automaker's top sales executive in the country said today.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Decades-old manufacturing process gets new life

2:14 pm U.S. ET | Aug. 8, 2012
A 26-year-old manufacturing process is gaining traction around the world as a cheaper alternative to traditional machining. Some experts call additive manufacturing, a process in which parts are created by building up layer after layer of material, the next industrial revolution. Others say the process will remain a niche technique.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Four governors form caucus for automotive collaboration

2:03 pm U.S. ET | Aug. 8, 2012
Four state governors today announced the formation of a bipartisan caucus to create initiatives and policies to aid growth in the nation's largest manufacturing industry.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

Engines' new sweet spot: 4 cylinders

2:07 pm U.S. ET | Aug. 8, 2012
The North American auto industry's migration to four-cylinder engines is picking up speed. Over the next five years, automakers in North America are expected to produce 8.8 million vehicles powered by four-cylinder engines, up from an estimated 6.5 million in 2012, according to research firm LMC Automotive.... Read More »

 

2012 MANAGEMENT BRIEFING SEMINARS

GM turns to MTV to reach new employees

10:36 am U.S. ET | Aug. 8, 2012
As it tries to attract new employees for the years to come, General Motors has gone to one of the youth market's biggest global watering holes -- MTV. GM has been advertising itself on the cable TV music channel to show young people its potential as an innovative employer.... Read More »

 

Special Report
Dealer O.C. Welch's big-truck turnaround

Dealer O.C. Welch's big-truck turnaround

After Mercury's demise, South Carolina Ford-Lincoln dealer O.C. Welch had to find a way to replace lost revenue. He decided to load up on Super Duty pickups – and sell them online. Mon., June 17
» Watch the Video
     
  • ALL POSITIONS
    Don Davis Dealerships, Inc. -- Lake Jackson, Texas, United States
     
  • Service Manager
    Performance Toyota -- Memphis, Tennessee, United States
     
 
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