NADA Convention

Toyota eyes off-lease returns for growth

3:29 pm U.S. ET | Jan. 27, 2014
Toyota Division asked dealers to make a renewed push for customer retention as more lease returns come back this year....
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First Shift: A franchise 'star performer'

7:45 am U.S. ET | Jan. 27, 2014
Porsche a standout in franchise report, GM brands shine; Chrysler diversity gains; Ford dealers snap up funds; more Kias....
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Clinton greeted warmly by dealers, hails GM's Barra

1:32 pm U.S. ET | Jan. 27, 2014
Hillary Clinton, whose choice as NADA keynote speaker caused such controversy, was warmly received by dealers this morning as she gave an hour-long speech to a near-packed house at the Morial Convention Center....
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Hyundai dealers seek incentives to sell off 2013 models

4:12 pm U.S. ET | Jan. 27, 2014
Hyundai's U.S. dealers are hungry for additional incentive support to clear out leftover 2013 inventory as the brand seeks to recover U.S. market share....
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Toyota sees strong but slowing growth in 2014

3:07 pm U.S. ET | Jan. 27, 2014
Toyota Motor Sales USA has projected a slowing rate of growth in auto sales in 2014, and is taking a slightly less optimistic posture than most analysts regarding this year's sales tally....
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AutoNews Now: Clinton lauds Barra move

12:01 am U.S. ET | Jan. 27, 2014
Ex-senator says GM CEO's ascension 'sends a really good signal'; VW U.S. chief vows changes; Volvo marketing boost....
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Mitsubishi opens up on future product

2:40 pm U.S. ET | Jan. 27, 2014
Mitsubishi laid out plans to reinvigorate its hobbled product line with exterior enhancements, additional powertrain options and a possible new mid-sized sedan....
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Midday Newscast from NADA: Cyber matchmakers

11:15 am U.S. ET | Jan. 27, 2014
Dealer-to-dealer marketplaces provide alternative to sending cars to auction; a danger to auto boom; industry's 'test of will.'...
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Tesla is the latest chapter in factory vs. dealer franchise fights

10:40 am U.S. ET | Jan. 27, 2014
When it comes to Tesla CEO Elon Musk and the franchise system, Connecticut dealer Jeff Aiosa says he's seen this movie before. Manufacturers will keep challenging dealer protection laws, and dealers will keep pushing back....
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Subaru dealers get financial aid to boost fixed-operations capacity

8:37 am U.S. ET | Jan. 27, 2014
Subaru dealers were given preliminary details of the brand's new program to increase fixed-operations capacity at its U.S. dealerships....
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No sure OK for reserve guidelines

12:01 am U.S. ET | Jan. 27, 2014
The National Automobile Dealers Association is going out on a limb by recommending ways for dealerships to ward off discrimination charges from the Consumer Financial Protection Bureau....
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FTC ad regulators could 'make an example' of 1 dealer in each state

12:01 pm U.S. ET | Jan. 26, 2014
Colorado car dealers take heed and watch those ads. Leaders of the Colorado Automobile Dealers Association outlined the pressing issues for dealers at CADA's breakfast on Sunday morning in New Orleans at the National Automobile Dealers Association convention....
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VW's Horn hits reset button with U.S. dealers

7:26 pm U.S. ET | Jan. 26, 2014
Michael Horn, the new CEO of Volkswagen Group of America, has a message for VW dealers: We're listening. Horn on Sunday unveiled a broad overhaul of the VW brand's sales and marketing strategy in the United States -- and drew frequent applause from an audience that had arrived somewhat uneasy....
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Honda targets record year, expects 6% gain in U.S. sales

6:49 pm U.S. ET | Jan. 26, 2014
Honda Division is gunning for its best year ever in 2014. At the make meeting on Sunday, Honda told dealers it targets sales in the United States of about 1.44 million vehicles in 2014, up about 6 percent from 2013....
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Cadillac aims for double-digit growth

4:58 pm U.S. ET | Jan. 26, 2014
Cadillac is planning for sales growth of at least 10 percent in the United States this year as it rolls out at least three new or redesigned vehicles, dealers were told at the make meeting....
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Buick extends lease promotion

6:57 pm U.S. ET | Jan. 26, 2014
Buick plans to continue a 24-month promotional lease program that has helped stoke its lease business over the past two years....
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BMW exec wants U.S. dealers to generate higher CSI scores

5:46 pm U.S. ET | Jan. 26, 2014
BMW's North American CEO pressed dealers to produce higher customer satisfaction scores this year and called on them to make commitments to invest in renovating showrooms....
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Volvo shifts marketing message and dollars

10:31 pm U.S. ET | Jan. 26, 2014
Volvo Cars of North America will scale back its TV advertising this year and has yanked the commercials that poke fun at the Germans....
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Ford dealer improvement program tops expectations

11:50 am U.S. ET | Jan. 26, 2014
Last year, Ford told dealers it would offer them as much as $750,000 in matching funds to improve their dealerships. The response since then far exceeded Ford's expectations....
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Chrysler adds 26 minority-owned stores

1:01 pm U.S. ET | Jan. 26, 2014
Chrysler Group gained more than two dozen minority-owned dealerships in 2013 and is poised to challenge Toyota's lead in the percentage of its stores in the United States at least partially owned by racial minorities....
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Joseph Agresta Jr.

Mercedes dealers boost customer service, profitability

2:00 pm U.S. ET | Jan. 26, 2014
Mercedes-Benz is keeping its focus on customer service, and 70 percent of its dealers will be paid a bonus this year through a new margin structure tied to improving the customer experience, said Joseph Agresta Jr., a New Jersey Mercedes-Benz dealer and chairman of the Mercedes-Benz Dealer Board....
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McConnell will focus on CFPB

7:28 pm U.S. ET | Jan. 26, 2014
During his first speech as NADA chairman, Forrest McConnell plans to outline the group's plan for protecting its members from red tape and overreaching factory requirements....
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Quick Question No. 1

6:47 pm U.S. ET | Jan. 26, 2014
What was the best thing you've learned at the convention or seen on the exhibition floor? Did you buy anything?...
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Test drives beat walk-arounds

10:21 pm U.S. ET | Jan. 26, 2014
A few booths at NADA are hopping. Others are nearly empty. The majority have a good number of representatives of that company speaking with a smaller number of dealers and dealership managers who have stopped by....
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New M&A lingo: 'nontraditionals' and 'family offices'

7:16 pm U.S. ET | Jan. 26, 2014
Tim Lamb of Tim Lamb Group, whose stand was crawling with acquisitive dealers, is beginning to see signs of it. George Chaconas of Performance Brokerage is noticing it, too. These deal makers are starting to hear from "nontraditional" dealership buyers....
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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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