Dealerships

Group 1 Q2 profit tumbles 55% on Brazilian problems

9:47 am U.S. ET | July 24, 2014
Group 1 Automotive today said its second-quarter net income tumbled 55 percent from a year earlier to $16.9 million, dragged down by a struggling economy in Brazil which accounts for 8 percent of its revenue....
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Asbury posts Q2 double-digit profit, revenue gains

7:07 am U.S. ET | July 22, 2014
Improving car sales and a double-digit revenue jump helped drive second-quarter profits up 33 percent at Asbury Automotive Group, as all parts of its business showed gains, the auto retailer said today....
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Dealers' phones ring again

12:01 am U.S. ET | July 21, 2014
Because of the ubiquitous smart phone, car shoppers are flooding dealerships with phone calls instead of e-mail inquiries. The sudden change in consumer behavior has dealers pushing employees to brush up on an ancient skill: answering the telephone....
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Sonic bets new plan will transform automotive retailing

12:01 am U.S. ET | July 14, 2014
After more than five years of internal work and external carping, Sonic Automotive Inc. will roll out a bet-the-farm change in how it sells cars late this month at a Toyota store in Charlotte, N.C....
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Minority dealers are adding import brands

12:01 am U.S. ET | July 14, 2014
After taking a disproportionately big hit when General Motors and Chrysler closed more than 1,600 dealerships in 2009, minority dealers have been adding import franchises. Still, the total number of minority stores remains inadequate, the National Association of Minority Automobile Dealers says....
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EDITORIAL

3 automakers' wise investments in dealerships

12:01 am U.S. ET | July 14, 2014
Automakers keep asking more of their dealers. But lately some manufacturers seem to be focusing less on how dealerships look and more on how well they work....
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Dealers

12:01 am U.S. ET | July 14, 2014
Dealers featured this week include the Biondi family at Biondi Motor Co. in Monroeville, Pa.; Rick Jensen, left, dealer principal of Jensen Motors in New Ulm, Minn.; and Tim Joannides, dealer principal of Halladay Nissan in Cheyenne, Wyo....
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BEST PRACTICES

Custom Nissans give dealership added oomph

12:01 am U.S. ET | July 7, 2014
When it comes to customizing, there are the usual hot-rod-able models like the Ford Mustang and Chevy Camaro. But the Nissan Altima? Absolutely, says Eric Grubbs, CEO of Grubbs Nissan in Bedford, Texas....
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New GM ignition parts arriving; just don't worry about what the box says

12:01 am U.S. ET | July 7, 2014
General Motors told its 4,300 dealerships late last month that the parts to replace faulty ignition switches on nearly 3 million recalled small cars are finally flowing in "unprecedented volume."...
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How Calif. store battles service drive bottlenecks

12:01 am U.S. ET | July 7, 2014
Bottlenecks in the service drive are the bugbear of every car dealership. But Loren Campbell, general manager of Redlands Auto Plaza 60 miles east of downtown Los Angeles, believes he has a fix....
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Top black dealer groups' sales up

12:01 am U.S. ET | July 7, 2014
The nation's 60 largest black-owned dealership groups increased revenue 11 percent last year from 2012 to $7.99 billion, Black Enterprise magazine reported....
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BODY SHOP COMEBACK?

Trade group chief sees growth in dealer-owned operations

12:01 am U.S. ET | July 6, 2014
The share of dealerships operating expensive body shops has shrunk since 2006. But that hasn't stopped some dealers, such as Otto Belovich, who want to be one-stop sources for all their customers' automotive needs....
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Cap on Tesla Pennsylvania stores closer

12:01 am U.S. ET | June 30, 2014
Pennsylvania is halfway to placing a cap on the number of stores that Tesla Motors Inc. can open in the state, muting legislation that helped spark a confrontation between dealers and other automakers....
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EDITORIAL

Who really benefits?

12:01 am U.S. ET | June 30, 2014
Lexus recently eased the limit on the number of its stores a single dealership group can own. Does limiting dealership concentration actually benefit an automaker's vehicle buyers?...
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KEITH CRAIN

A brand is built 1 customer at a time

12:01 am U.S. ET | June 23, 2014
To help celebrate the anniversary, I decided it was time to visit my local Dodge dealer. I met the next-generation car dealer, I hope....
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BEST PRACTICES

Mass. store becomes a one-stop shop for fleets

12:01 am U.S. ET | June 23, 2014
Imperial Municipal Partners caters to an important segment that many traditional dealerships aren't well equipped to handle -- commercial and government fleet buyers, including police departments....
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The elusive 60-minute transaction

12:01 am U.S. ET | June 16, 2014
Dealerships nationwide are adopting 60 minutes as the gold standard for completing a new-car transaction. They are also learning how tough it is to reach the goal....
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BEST PRACTICES

Retail group spells out privacy for customers

12:01 am U.S. ET | June 16, 2014
Jeff Wyler, CEO of the Jeff Wyler Automotive Family in Cincinnati, is convinced that dealerships soon will be subject to stricter privacy laws. So he is going extra lengths to inform customers of their rights and explain how the group's 13 dealerships gather and use data....
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Mercedes to double downtown outlets as customers move to cities

12:59 pm U.S. ET | June 5, 2014
Mercedes-Benz plans to double its downtown sales outlets worldwide by 2020 to serve the boom in city living with retailing that offers more technological wizardry and tasty treats than car models in showrooms....
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NADA: Dealer revenues like never before

12:01 am U.S. ET | May 26, 2014
Dealerships have more than bounced back from the recession. Fewer stores and the recovery in vehicle sales meant record revenues and profits for dealerships last year....
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Honda revamps ordering system to give dealers cars they want

12:01 am U.S. ET | May 26, 2014
Honda aims to bridge the gap between what dealers want and what the factory can build when it launches a new ordering system this week. It's the result of five years of software coding and deliberations among dealers, the factory and field staff....
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Daimler's German dealers face shake-up in profit push

May 22, 2014 10:54 CET
Daimler is considering scaling back its vehicle retail organization in Germany and ending production of EV battery cells in an accelerated push to reach its profitability goal. The Mercedes maker has revealed plans to sell 36 sales outlets....
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Kelley Blue Book rebalances business-consumer focus

11:31 am U.S. ET | May 21, 2014
Kelley Blue Book, which has stopped providing vehicle values on two consumer-oriented Internet shopping sites, is reinforcing its brand among business clients, Jared Rowe, Kelley’s president, said....
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Sputtering auto education leads to skills breakdown

12:01 am U.S. ET | May 19, 2014
Dealership service managers say traditional schools are turning out a generation of auto mechanics whose skills aren't keeping pace with the cars they're assigned to fix....
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EDITORIALS

Small, single-point stores have some big advantages

12:01 am U.S. ET | May 19, 2014
Our report on the rapid pace of dealership consolidation in last week's issue noted that large private and public groups, as well as auto industry newcomers, are sitting on mounds of cash and are eager to acquire stores. Where does it leave small, single-point stores?...
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