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CDK will charge a monthly fee for its new dealership management system based on that month's unit sales, repair orders and number of employees on the system.
Daniel Flynn will replace Robert Karp as president of CDK North America in a move that continues a leadership overhaul of the dealership management system provider.
Dealers who lose access to their computers can be stymied in their efforts to recover. There are contingencies in place.
A court ruled that Reynolds and Reynolds and CDK must allow Authenticom access to dealer data even as it sues the two for antitrust.
CDK's pending purchase of Auto/Mate is aimed at attracting smaller dealership groups. Auto/Mate's rivals see that not as a threat, but an opportunity.
Changing a dealership management system can be a grueling process that touches every level of a store. But sometimes a switch has to be made.
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