Best Dealerships to Work ForNOBODY DOES IT BETTER Automotive News Best Dealerships to Work For awards ceremony 2:27 pm U.S. ET | Oct. 21, 2012  Automotive News celebrated the 100 Best Dealerships To Work For at an event last week in Chicago. The half-day conference and evening awards program, held at the Ritz-Carlton hotel, below, attracted more than 350 participants and included a panel discussion and keynote speeches. The dealerships were honored at a gala dinner that evening. PHOTOS: JOE WILSSENS... Read More »
Larry H. Miller Lexus, Murray, Utah 12:01 am U.S. ET | Oct. 18, 2012  If you work full-time for any Larry H. Miller Group dealership, your kids can go to college for free. Blink. Then read that sentence again.... Read More »
Long-Lewis Ford-Lincoln of the Shoals, Muscle Shoals, Ala. 12:01 am U.S. ET | Oct. 18, 2012  Not too many car dealerships have a library that lends books to employees, but Long-Lewis Ford-Lincoln does. The books are mostly self-help or motivational. One is required reading: Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard and Sheldon Bowles. In fact, each new employee gets a copy of the book.... Read More »
THE JAGUAR PLANO STORY Texas turnaround: New owner arrives; staff thrives 12:01 am U.S. ET | Oct. 18, 2012  Just more than two years after Park Place Dealerships acquired Jaguar Plano in suburban Dallas, the turnaround is clear: Jaguar Plano ranks No. 1 on Automotive News' list of the Best Dealerships To Work For. For Park Place Chairman Kenneth Schnitzer, the ranking validates a business model that he says revolves around employees.... Read More »
Small dealerships get highest ratings 12:01 am U.S. ET | Oct. 18, 2012 Where was the gap widest between the 100 Best Dealerships To Work For and other stores that applied for the honor? Pay and benefits. Those are some of the findings from employee surveys conducted as part of the screening for the 100 Best Dealerships To Work For.... Read More »
Small Dealerships 12:01 am U.S. ET | Oct. 18, 2012  We explore employee and customer practices taking place at stores with 25 to 49 employees.... Read More »
BMW of Austin, Austin, Texas 12:01 am U.S. ET | Oct. 18, 2012  Want a 20 percent discount on a Verizon mobile phone and a service plan? Get a job at BMW of Austin. That's one of many perks the dealership gives employees. The idea is happy workers mean superior service for customers.... Read More »
Capistrano Volkswagen, San Juan Capistrano, Calif. 12:01 am U.S. ET | Oct. 18, 2012  Black Friday is a big event at most car dealerships. But Capistrano Volkswagen celebrates Purple Wednesdays.... Read More »
Cherry Hill Volvo, Cherry Hill, N.J. 12:01 am U.S. ET | Oct. 18, 2012  While most dealers knew from a young age that they'd be going into the business, Judith Krupnick was different.... Read More »
DARCARS Chevrolet, Lanham, Md. 12:01 am U.S. ET | Oct. 18, 2012  DARCARS Chevrolet, outside Washington, is just a few blocks away from a stop on the city's Metro public transit line. That's a good thing for the dozens of city kids who have received free vocational training at the store over the past decade.... Read More »
DARCARS Lexus of Silver Spring, Silver Spring, Md. 12:01 am U.S. ET | Oct. 18, 2012  On a Saturday morning in May, employees of DARCARS Lexus of Silver Spring found themselves leaping over fire pits, scaling walls and belly crawling through stinky mud.... Read More »
George Matick Chevrolet, Redford, Mich. 12:01 am U.S. ET | Oct. 18, 2012  Women account for about 40 percent of the management team at George Matick Chevrolet. It's no accident.... Read More »
Kunes Country Ford of Antioch, Antioch, Ill. 12:01 am U.S. ET | Oct. 18, 2012  When customers walk into Kunes Country Ford of Antioch, they can identify the employees right away by the staff's identical black (for managers) or blue (for staff members) polo shirts.... Read More »
McRee Ford, Dickinson, Texas 12:01 am U.S. ET | Oct. 18, 2012  This year employees at McRee Ford joined in a top-secret undertaking code-named Project Bismarck to celebrate the dealership's 65th anniversary. Their mission: restore a 1965 Mustang bought in the late 1970s by brothers Mitchell and Michael Dale, co-owners of the dealership.... Read More »
Mini of Stevens Creek, Santa Clara, Calif. 12:01 am U.S. ET | Oct. 18, 2012  Before a new store opened in January 2011, employees at AutoNation Inc.'s Mini dealership in Silicon Valley acted like they were working in Sleepy Hollow. How things have changed.... Read More »
'Best Dealerships to Work For' 12:01 am U.S. ET | Oct. 18, 2012  A fast-paced look at the stores being saluted in 2012.... Read More »
BMW of Austin 12:01 am U.S. ET | Oct. 18, 2012  96 degrees. That’s July’s average daily high temperature in Austin, Texas. To combat the heat, BMW of Austin President Steve Late air-conditioned the store’s service department to keep technicians safe and sharp.... Read More »
Capistrano Volkswagen 12:01 am U.S. ET | Oct. 18, 2012  “Smileage Guaranteed” is the slogan at Capistrano Volkswagen in San Juan Capistrano, Calif. And that applies to employees – who are treated to free monthly luncheons and a holiday party – as well as customers. In fact, the store celebrates Purple Wednesdays, in which anyone who shows up wearing purple gets a free car wash. General Manager Gary Willenborg says customers get quite creative with their outfits.... Read More »
Cherry Hill Volvo 12:01 am U.S. ET | Oct. 18, 2012  Judith M. Krupnick thanks her employees with food – endless amounts of food. The president of Cherry Hill Volvo in Cherry Hill, N.J., celebrated being named to Automotive News’ list of the “Best Dealerships to Work For” with bagels, cream cheese and other snacks for her crew. Despite her title, Krupnick says staffers don’t work for her. Instead, employees work for customers.... Read More »
DARCARS Chevrolet 12:01 am U.S. ET | Oct. 18, 2012  DARCARS Automotive Group Vice President Tammy Darvish prefers to hire fresh talent and develop them inside the company. And that process can start at an early age. Dozens of city kids have received free vocational training at DARCARS Chevrolet in Lanham, Md., over the past decade. And more than 100 of those students have gone on to serve as service technicians across the automotive group.... Read More »
DARCARS Lexus of Silver Spring 12:01 am U.S. ET | Oct. 18, 2012  Bonding with fellow employees is part of the culture at DARCARS Lexus of Silver Spring, Md. Activities include basketball games and leaping over fire pits in an extreme obstacle course. DARCARS Automotive Group Vice President Tammy Darvish explains: “You don’t really know them until you’re all fighting together under extreme conditions like that.”... Read More »
George Matick Chevrolet 12:01 am U.S. ET | Oct. 18, 2012  Women account for about 40 percent of the management team at George Matick Chevrolet in suburban Detroit. Store President Karl Zimmermann says actively recruiting female employees ultimately benefits the store, its workers and its customers.... Read More »
Kunes Country Ford of Antioch 12:01 am U.S. ET | Oct. 18, 2012  Mentoring is king at Kunes Country Ford of Antioch, Ill. That’s because General Manager Jerome Witt wants employees to know there is always someone they can talk to. On the sales floor, for example, new hires are counseled for 60 days before they can sell alone.... Read More »
Large Dealerships 12:01 am U.S. ET | Oct. 18, 2012  We explore employee and customer practices taking place at stores with more than 100 employees.... Read More »
Larry H. Miller Lexus 12:01 am U.S. ET | Oct. 18, 2012  If you work full-time at Larry H. Miller Lexus in Murray, Utah – or any of the group’s other dealerships – your children can go to college for free. There are a few caveats, but Executive Vice President Jay Francis says the company-wide scholarship program is funding 235 students this year.... Read More »
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