Iowa store cuts hours and boosts moraleMon, 24, Oct 2016
When Mercedes-Benz of Des Moines reviewed its operating hours, it found it was missing business in the morning, when customers came in for service, and selling few cars in the evening. So it closed an hour earlier. Employee morale improved, and job applicants increased.
N.C. store greets new residents with discounts, couponsMon, 17, Oct 2016
Lake Norman Infiniti in Cornelius, N.C., uses a service that sends coupons to folks who move into the area, successfully building ties to newcomers.
Employees with autism to run new cafeMon, 10, Oct 2016
The cafe opening inside Lexus of Naperville is certainly a nice amenity for customers looking for specialty coffees, teas or a smoothie. But for the eatery's employees, it's a potential lifeline.
Texas dealer throws party, sells 8 LevantesMon, 03, Oct 2016
How does a dealer sell a much-anticipated luxury vehicle when it won't arrive in showrooms for months? For a Maserati dealer in Houston, the answer was simple: You have a party.