Dealer's hard line on recalls is costing himMon, 26, Sep 2016
At his Florida Toyota dealership, Earl Stewart implemented a hard-and-fast ban on selling used cars with unrepaired safety recalls. He won't even wholesale used cars with open recalls. It hasn't been easy.
Store strengthens personal, digital ties to customersMon, 19, Sep 2016
At Friendly Chevrolet in Fridley, Minn., Internet Sales Manager Margie Martin has used data-driven tools to enhance, not replace, her community-oriented marketing approach.
Roof keeps snow out, and transforms a storeMon, 12, Sep 2016
An effort to keep snowfall off the cars ended up transforming a Cleveland-area Honda store into a leader in clean energy and a magnet for eco-conscious consumers.
Store shows how Facebook ads sell vehiclesMon, 05, Sep 2016
Pride Chevrolet of Lynn was able to close the loop on a Facebook campaign and prove that its digital outreach was moving metal. Here's how it did so.