How a Chevy dealership became an oil-change juggernautMon, 03, Apr 2017
Nurse Chevrolet Cadillac in suburban Toronto has transformed itself from the 'king of the three-hour oil change' to a 29-minute-or-less lube, oil and filter destination, thanks to a NASCAR-like pit crew. The change has drawn more customers, accelerated the careers of workers and lifted the store's bottom line.
Spirit of dealership's mascot lives onMon, 24, Apr 2017
Off-road course convinces Jeep shoppersMon, 17, Apr 2017
Pay plan keeps peace between sales, serviceMon, 10, Apr 2017
At this dealership, everyone is on the same pageMon, 03, Apr 2017
Custom Titans leave big impressionMon, 27, Mar 2017
Dealer makes waiting customers stewMon, 20, Mar 2017
Cardinale Group tracks social media marketingMon, 13, Mar 2017
FCA program boosts store’s salesMon, 06, Mar 2017
Phone system overhaul boosts profitsMon, 20, Feb 2017
‘It’s about giving back’: Mixing purpose and profit at a La. dealership groupMon, 13, Feb 2017
Louisiana-based dealer Troy Duhon thinks doing good is good for business. His 22 dealerships funnel $25 from each sold vehicle back to local communities, and employees get paid days off for volunteer work. While such efforts have blossomed into a global foundation, they've also helped create loyal employees and customers, leading to a more-profitable dealership group.