Radio ID system welcomes service customers by nameMon, 22, Aug 2016
A Nissan dealership in Texas utilizes a new system that has helped exceed its targeted service revenue.
Porsche dealer: Know your techMon, 15, Aug 2016
One Porsche retailer is trying to come up with ideas to increase business and retain customers.
Ore. dealer gets savvy with recall repairsMon, 08, Aug 2016
One Oregon dealer found a way to identify used vehicles in inventory that have open safety recalls.
Dealer embraces factory targets, incentivesMon, 01, Aug 2016
Dealer Scott Smith embraces automakers' bonus plans and the scorekeeping behind them. He views customer-satisfaction scorecards as playbooks on how to improve, and factory incentives as a source of funds to reinvest in the business.