Dealer's post-Katrina relief effort keeps growingMon, 16, Jan 2017
BEST PRACTICES: Lexus dealership cultivates wrap artistsMon, 09, Jan 2017
JM Lexus began its own wrapping business, JM Custom Creations, with a Lexus LS wrapped in a chrome-like design. Now it takes personal requests from car buyers and commercial orders from outside companies.
BEST PRACTICES: Dealership's multilingual staff caters to hearing-impairedMon, 26, Dec 2016
Michigan dealer John Fox has identified employees who can converse in more than a dozen languages, including American Sign Language, to translate vehicle and other purchases for consumers who speak little or no English or are hearing impaired.