Joseph Agresta Jr.

Q&A: JOSEPH AGRESTA JR., MERCEDES-BENZ DEALER BOARD

Mercedes dealers boost customer service, profitability

2:00 pm U.S. ET | Jan. 26, 2014
Joseph Agresta Jr.Mercedes-Benz is keeping its focus on customer service, and 70 percent of its dealers will be paid a bonus this year through a new margin structure tied to improving the customer experience, said Joseph Agresta Jr., a New Jersey Mercedes-Benz dealer and chairman of the Mercedes-Benz Dealer Board.... Read More »

 

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How a Texas Toyota store solved used-car-supply challenge

How a Texas Toyota store solved used-car-supply challenge

Mike Shaw Toyota in Corpus Christi, Texas, needed more used cars. But driving 150 miles to the nearest auction was time-consuming and costly. Mon., April 14
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