Jeff Dyke

Manheim makes used vehicles retail ready

12:01 am U.S. ET | Nov. 2, 2015

Auction giant Manheim, which has long offered to recondition clients' vehicles before they go through the auction lanes, now preps cars and trucks to get them front-line retail ready. The operation takes on work that otherwise would have filled dealerships' service bays....
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Sonic to expand initiative piece by piece

12:01 am U.S. ET | March 30, 2015

Sonic Automotive Inc.'s rollout of its customer experience initiative to stores in the Charlotte, N.C., area came slower than expected, in part due to a malfunctioning website. But One Sonic-One Experience is now live at all five Sonic stores in that pilot market, and market share against local same-brand dealerships is rising at three of them....
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GM's Barra: Tapping into ideas from Silicon Valley

GM's Barra: Tapping into ideas from Silicon Valley

General Motors CEO Mary Barra comments on lessons from mom; girls who shy away from math; slicing a 10-page policy down to two words; tapping millennials to erase stupid habits; taking regular trips to Silicon...
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