R.L. Polk

Ford Motor keeps customer-loyalty title

12:01 am U.S. ET | Jan. 27, 2014
Ford Motor Co. retained its crown for having the most-loyal U.S. customers, while Audi is the inaugural conquest king....
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2014 AUTOMOTIVE NEWS WORLD CONGRESS

Ford wins 4th straight Polk award for most-loyal customers

5:07 pm U.S. ET | Jan. 14, 2014
Ford earned honors for the fourth consecutive year as the car company with the most-loyal customers, according to the Polk Automotive Loyalty Awards presented at the Automotive News World Congress by IHS Automotive....
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How 3 dealerships are connecting with tech-savvy shoppers

How 3 dealerships are connecting with tech-savvy shoppers

Three dealers have found ways to forge bonds with car shoppers who are short on time and long on Web smarts. A Honda store has mobilized a young sales team hired from Starbucks and Best Buy. Mon., November 17
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