Dave Sargent

ANOTHER DAY, ANOTHER RECALL

Safety actions may be a sign of progress, but they remain a costly headache

12:01 am U.S. ET | Oct. 27, 2013
Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more than the number of new vehicles sold....
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No. 1 store empowers, retains employees

No. 1 store empowers, retains employees

Texas dealer Greg May encourages his staffers to provide input and solve problems on their own. Mon., October 20
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