Dave Sargent

ANOTHER DAY, ANOTHER RECALL

Safety actions may be a sign of progress, but they remain a costly headache

12:01 am U.S. ET | Oct. 27, 2013
Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more than the number of new vehicles sold.... Read More »

 

Launches hurt IQS results

12:01 am U.S. ET | June 24, 2013
The increasing frequency of vehicle launches, coupled with the complex infotainment systems going into new models these days, make launching a vehicle a big risk for a brand's quality perception. The more cars and trucks that automakers introduced in 2012, the worse those companies did in the 2013 J.D. Power and Associates Initial Quality Study survey released last week.... Read More »

 

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How a Texas Toyota store solved used-car-supply challenge

How a Texas Toyota store solved used-car-supply challenge

Mike Shaw Toyota in Corpus Christi, Texas, struggled to find good used cars. So it started providing free appraisals to service customers and offered to buy their vehicles on the spot. Mon., April 14
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