Dealership Jobs

Ex-dealership staffers face prison

12:01 am U.S. ET | March 30, 2015

Several former sales staffers at a Birmingham, Ala., Nissan store face federal prison time as part of a federal crackdown on fraudulent practices in car dealerships....
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Penske tests Texas store's staffing program

12:01 am U.S. ET | March 23, 2015

Penske Automotive Group has been so impressed with a program started at its Toyota store in Round Rock, Texas, aimed at converting Internet leads into appointments and, ultimately, sales, that it is taking the idea to other dealerships in Texas....
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A long drive: 100-year-old still selling Chevys

12:01 am U.S. ET | March 23, 2015

Derrell Alexander has lived a century, and for most of that time, he's been on the showroom floor. The Wyoming car salesman celebrated his 100th birthday on March 17. Despite his age, "like clockwork," he reports for work at White's Mountain Motors in Casper at 8 a.m. sharp and leaves at 3 p.m. Monday through Saturday....
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BMW wants 1,000 Geniuses in coming years

12:01 am U.S. ET | March 21, 2015

To date, BMW stores have a total of 500 product Geniuses -- customer advisers who explain features and do vehicle deliveries but don't sell cars. Peter Miles, vice president of sales channel development and customer relations, expects that number to grow to 750 by the end of the year and to 1,000 in coming years....
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Toronto dealers recruit staff by listing jobs, cars

12:01 am U.S. ET | March 21, 2015

Attacking a problem that plagues all dealerships, new-vehicle dealers in Ontario have launched a multipronged campaign to get more high school and college students to consider careers in auto retailing. Their latest effort: a website that combines the dealers' inventory listings with job listings....
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At Miami store, no more 'beat up' customers

2:00 pm U.S. ET | Jan. 24, 2015

F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle purchase negotiations with customers as well as financing. They also get a cut of both to motivate them....
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AutoNation wants more service lane hospitality

2:00 pm U.S. ET | Jan. 23, 2015

AutoNation Inc., the country's biggest dealership group, is recruiting service advisers among restaurant waiters and other service-industry workers, part of a new plan to reduce turnover in a key position....
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BODY SHOP COMEBACK?

Trade group chief sees growth in dealer-owned operations

2:00 pm U.S. ET | Jan. 23, 2015

The share of dealerships operating expensive body shops has shrunk since 2006. But that hasn't stopped some dealers, such as Otto Belovich, who want to be one-stop sources for all their customers' automotive needs....
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Toyota's Carter says dealerships must change to look like new customers

1:30 pm U.S. ET | Jan. 22, 2015

Successful auto dealers must make their dealerships look like their future customers with more women, minorities and the young, Toyota's head of automotive operations in the US says....
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Pay disparities are hurting morale, dealership retention, expert warns

12:00 pm U.S. ET | Jan. 22, 2015

Rising disparities in pay between the F&I and sales departments are leading to morale problems and high turnover at dealerships, a noted F&I authority said at a conference in Las Vegas. Dealerships are testing a number of alternative pay plans, but nothing proposed so far appears to solve the problem....
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High salesperson turnover getting worse, study finds

12:01 am U.S. ET | Dec. 8, 2014

In 2013, the average dealership had a 66 percent turnover rate among sales consultants, up 4 percentage points from the previous year and well above the national average for the private sector of 42 percent, the National Automobile Dealers Association's 2014 Dealership Workforce Study found....
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Wrestling with the workweek

12:01 am U.S. ET | Oct. 15, 2014

At Planet Subaru in Hanover, Mass., everyone works fewer than 50 hours a week.
At Friendship Family of Dealerships in Bristol, Tenn., employees who sell 15 or more vehicles a month set their own schedules.
At Schumacher European, a Mercedes-Benz dealership in Phoenix, sales staffers regularly get two days off in a row....
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Stores mix competitions and food to cook up camaraderie

12:01 am U.S. ET | Oct. 15, 2014

In Amarillo, Texas, it's not unusual to see restaurant billboards advertising 72-ounce steak dinners. At AutoNation Chevrolet in Amarillo, the ribs or brisket portions may be smaller, but the grill is hardly dainty....
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Scrap metal pays for pizza at Faulkner

12:01 am U.S. ET | Oct. 15, 2014

Scrap dealers show up once a month at Faulkner Hyundai on the northeast side of Philadelphia and haul away the worn-out parts from the service department. But unlike most dealerships, Faulkner Hyundai doesn't add the money to its bottom line. Instead, it puts the cash into a kitty that helps feed and entertain the store's roughly 45 employees....
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Ounce of prevention keeps employees on the job

12:01 am U.S. ET | Oct. 15, 2014

When it comes to the health and well-being of its 130 employees, Baker Motor Co. of Charleston closely follows the adage about the relative cost of prevention and cure....
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Offbeat rewards motivate workers

12:01 am U.S. ET | Oct. 15, 2014

Dealerships across the country hand out cash or plane tickets when their employees hit sales targets or other company goals. Several of the Best Dealerships To Work For are among those that go beyond trips or sporting event tickets with unusual incentives to motivate employees to sell -- and to be good citizens....
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Manager's personalized paychecks encourage, praise dealership staffers

12:01 am U.S. ET | Oct. 15, 2014

Michelle Petrenko adds extra value to her employees' paychecks. Petrenko, as general manager of Mini of Tempe, one of this year's Best Dealerships To Work For, wrote meaningful, unique messages on the checks of each of the Arizona Mini store's 37 staffers....
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How to get the most from millennial staffers

12:01 am U.S. ET | Oct. 15, 2014

If dealers want to attract the best and brightest from the most diverse generation to date, job descriptions should cast the car business as a career with hurdles that millennials should be excited to leap -- not a robotic list of tasks waiting to be checked off, says Jason Dorsey, who bills himself as The Gen Y Guy....
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How to attract, hire and keep college grads

12:01 am U.S. ET | Oct. 15, 2014

Dealers increasingly want to hire college grads, believing they bring a high level of professionalism and the drive to succeed. But getting college graduates to consider auto retailing careers can be tough. Large dealership groups would seem to have an advantage, in part because they can offer more opportunities for ambitious new hires who want to advance....
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Giving employees a meal and much more

12:01 am U.S. ET | Oct. 15, 2014

Steve Krohn believes there are many ways to reward employees for a job well done. One is Phil Long Dealerships' long-standing practice of giving Thanksgiving Day turkeys to every employee -- from lot porters to general managers, including Krohn, general manager at Phil Long Hyundai of Motor City in Colorado Springs, Colo....
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Getting past the industry's negative image

12:01 am U.S. ET | Oct. 15, 2014

If auto dealers want to hire more college graduates, experts say, they must overcome a variety of negative perceptions: long and odd hours, inconsistent paychecks and workplaces that are less than friendly to women and minorities....
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Forget big vs. small; it's the Best vs. the rest

12:01 am U.S. ET | Oct. 15, 2014

The differences among small, medium and large Best Dealerships To Work For are far less striking than their similarities....
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Dealership hires newbies, then comes the training

12:01 am U.S. ET | Oct. 15, 2014

Land Rover North Dade rarely hires salespeople who have worked in the auto industry. "When they have been in the industry, you can't teach them," said General Manager Larry Zinn, 28. And teach them it does. The dealership systematically trains new employees in its processes, culture and approach to customer service. Training is a key to the store's success....
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Dealers take Affordable Care Act in stride

12:01 am U.S. ET | Oct. 15, 2014

Hold down costs and turn a profit -- but don't do so by shaving employee health benefits. That is the consensus among owners and managers of stores on Automotive News' list of Best Dealerships To Work For....
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Dealers movin' on up

12:01 am U.S. ET | Oct. 15, 2014

With increased competition for spots on the Best Dealerships To Work For list, 48 dealerships repeated from last year. And many of those slid in the rankings. But not all....
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