GM plans digital signage push across U.S. dealershipsWed, 22, Mar 2017
Mercedes dealers get relief on renovationsMon, 20, Feb 2017
Latest updates: 'Surprisingly smooth'Mon, 20, Feb 2017
Mercedes-Benz dealers have just more than 16 months to make facility updates to comply with the automaker's Autohaus2 image program. After a contentious introduction of the original Autohaus standard launched in 2008, this update is going more smoothly.
Goal of JLR store redesign: Break sales-service barrierMon, 03, Oct 2016
Jaguar Land Rover North America's new Arch dealership corporate identity program, rolling out now, showcases shiny, all-enclosed service drives and an effort to almost literally break down the walls separating dealership operations.
Cadillac offers a way out, not a pushMon, 26, Sep 2016
Audi's Philadelphia campaignMon, 06, Jun 2016
Audi has undertaken a dramatic overhaul of its retail network aimed at strengthening its competitiveness in greater Philadelphia's luxury market. And similar overhauls are occurring in other major markets nationwide as Audi positions itself to join Lexus, BMW and Mercedes-Benz in the highest tier of the U.S. luxury car market.
JLR unveils new store designMon, 04, Apr 2016
Demands on dealers can be perplexingMon, 04, Apr 2016
Stop and think before you expandMon, 14, Mar 2016
Before you consider facility and/or technician expansion, consider the availability of parts for recalls, overtime work hours for your staff, different organization methods, 24-hour shifts, seven-day work schedules, shop scheduling or some other method for increasing work capacity.
Soaring on the wings of the snowbirdsMon, 22, Feb 2016
Cadillac pledges makeover money, ends holdbackMon, 22, Feb 2016
Forget the cookie cutter: Flexibility is essential; more staff helps, tooMon, 15, Feb 2016
When Golling Chrysler Dodge Jeep Ram opened for service on Saturdays in July 2005, it found it had to get the word out to customers. Then it had to rejigger hours for employees to accommodate the business. Here's how it did both.