Predicted reliability report

CLA’s minor dings put a big dent in Mercedes’ rating

12:01 am U.S. ET | March 2, 2015

It wasn't cranky engines, shiftless transmissions or funky infotainment systems that sunk Mercedes-Benz last week in the Consumer Reports Car Brand Report Cards. Several of Mercedes' newer vehicles, including the front-wheel-drive CLA sedan, suffered a variety of problems with loose-fitting trim, rattles and other minor maladies. That knocked the German automaker from ninth place on last year's report to 21st this year out of 28 brands....
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Infotainment glitches haunt automakers in Consumer Reports' reliability survey

12:45 pm U.S. ET | Oct. 27, 2014

Infotainment hiccups nagged the industry in the Consumer Reports 2014 Annual Auto Reliability Survey, while problems with the Q50 caused Infiniti's ranking to plummet....
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Seattle VW dealer mixes metrics and fun

Seattle VW dealer mixes metrics and fun

Matthew Welch may own Auburn Volkswagen, but the title he cherishes is “chief relationship officer.' Mon., April 13
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