Brian Benstock

Service lanes can become source of used-car inventory

2:00 pm U.S. ET | Jan. 24, 2015

Brian Benstock has found that his own service department is the best place to shop for used vehicles. When the general manager of Paragon Honda in Woodside, N.Y. needs a used car or truck of a certain model year, color and trim level, he searches his database and invites owners of those vehicles into his service department. He offers them discounts on maintenance work....
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