Training

JAMES B. TREECE

Searching far and wide for service techs

9:30 am U.S. ET | Aug. 20, 2014
How far is your dealership willing to go to get well-qualified service technicians? GM dealers in the Mideast went all the way to the Philippines....
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Mercedes plans new round of dealership employee training

3:48 pm U.S. ET | Jan. 26, 2014
Mercedes-Benz USA is launching a new round of training for dealers and their employees this year, continuing the focus on customer service, dealers and company executives said....
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Dealer Speaks - Defying Dad, by building on his legacy

Dealer Speaks - Defying Dad, by building on his legacy

At Courtesy Auto Group in Illinois, second-generation dealers Ray and Rik Fregia have seen a 30 percent boost in sales this year, thanks largely to million-dollar overhauls at their three stores. Mon., September 15
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