Training

Honda opens $35 million heritage, training center in Ohio

1:00 pm U.S. ET | Dec. 18, 2014
Honda opened a $35 million heritage and training center in Marysville, Ohio, the city where the company became the first Japanese automaker to build a car -- the Accord -- in the U.S., 32 years ago....
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Skills gap imperils small-town auto suppliers

3:36 pm U.S. ET | Dec. 8, 2014
Auto suppliers such as Continental Structural Plastics have gravitated to small towns. But as labor needs transition from low-cost, low-skilled workers to an educated, highly skilled labor force, auto companies are struggling to persuade this new type of employee to live and work in towns devoid of big-city amenities....
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Technology training can help close a sale, AutoTrader.com says

10:39 am U.S. ET | Nov. 18, 2014
As automakers incorporate in-vehicle technology features in more models, dealers have to find a way to sufficiently teach customers how to use the new tools, AutoTrader said in a report....
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M-B will train 26,000 in the brand's culture

12:01 am U.S. ET | Sept. 28, 2014
Mercedes-Benz USA and its dealers are spending about $30 million over the next four years to train 26,000 dealership, corporate and finance employees and immerse them in the brand's culture....
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JAMES B. TREECE

Searching far and wide for service techs

9:30 am U.S. ET | Aug. 20, 2014
How far is your dealership willing to go to get well-qualified service technicians? GM dealers in the Mideast went all the way to the Philippines....
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Mercedes plans new round of dealership employee training

3:48 pm U.S. ET | Jan. 26, 2014
Mercedes-Benz USA is launching a new round of training for dealers and their employees this year, continuing the focus on customer service, dealers and company executives said....
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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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