Porsche, dealers to set standards for trainingOct. 2
High school's work program feeds industry's talent poolMay 15
General Motors has partnered with Detroit Cristo Rey High School since 2011, bringing students into its engineering world. The Detroit program is part of a national network that gives employers a source of future talent.
Plastic salesman finds his calling in educationMay 15
GM wind tunnel serves as classroomMay 15
Audi, junior colleges join to develop service techsMay 6
BMW uses fear factor to rally staff in move to EVsApril 26
BMW has started putting staff through day-long events in Germany intended to warn them of the perils of not taking the electric-car revolution seriously. The message is that BMW must adapt, but the subtext is a recognition that the company has gone from leader to laggard in the technology.
Porsche hires Disney to lead its trainingMarch 25
Keiser U's auto retailing planFeb. 20
Keiser University launches its automotive dealership management program this spring on the former Northwood University campus in West Palm Beach, Fla. It plans to distinguish itself from Northwood in part by taking full advantage of its location in the booming south Florida retail market.
Train to adjust to the new customerFeb. 20
And while focusing on recruiting is all well and good, those efforts will do little to retain many of those potential hires once they interact with the existing culture at most retailers, writes one reader.
How store beefed up hiring, retentionFeb. 13
Cross-training boosts resources and teamworkJan. 30
By cross-training the dealership staff, most experts say, dealerships have more resources and expertise in their stores. And by zeroing in on a shared goal, the staff can create a more effective transaction process.
New drivers need better trainingSept. 5, 2016
Even with the industry building the safest cars in history, auto-related fatalities are rising. One of the biggest concerns is still drinking and driving, but I think there is one main problem. Drivers don't have enough training.