Porsche hires Disney to lead its trainingSat, 25, Mar 2017
Keiser U's auto retailing planMon, 20, Feb 2017
Keiser University launches its automotive dealership management program this spring on the former Northwood University campus in West Palm Beach, Fla. It plans to distinguish itself from Northwood in part by taking full advantage of its location in the booming south Florida retail market.
Train to adjust to the new customerMon, 20, Feb 2017
And while focusing on recruiting is all well and good, those efforts will do little to retain many of those potential hires once they interact with the existing culture at most retailers, writes one reader.
How store beefed up hiring, retentionMon, 13, Feb 2017
Cross-training boosts resources and teamworkMon, 30, Jan 2017
By cross-training the dealership staff, most experts say, dealerships have more resources and expertise in their stores. And by zeroing in on a shared goal, the staff can create a more effective transaction process.
New drivers need better trainingMon, 05, Sep 2016
Even with the industry building the safest cars in history, auto-related fatalities are rising. One of the biggest concerns is still drinking and driving, but I think there is one main problem. Drivers don't have enough training.
NADA Academy expands offerings for dealership personnelWed, 15, Jun 2016
The National Automobile Dealers Association is building on its NADA Academy training program by launching NADA Academy Plus, which will require attendance from a dealership “full-time student” along with five department managers, the association said Wednesday.
AIAG collaborates with Wayne State to create new supply chain curriculumThu, 09, Jun 2016
Service techs train at Subaru-UMon, 06, Jun 2016
Braman technician training becomes a community serviceMon, 02, May 2016
Copy our apprentice program, says Mac Haik groupMon, 07, Mar 2016
Experts say pay, perks, career paths can help retentionMon, 07, Mar 2016
Dealers are finding that turnover - especially on the service side of their store - is one of the single biggest issues they're combating today. Finding and keeping skilled technicians requires a combination of rethinking pay, career paths and training, experts say.