Training

Sales staff certification gets a new twist

12:01 am U.S. ET | Jan. 26, 2015
FCA US wants better performing dealerships with lower sales staff turnover and top-notch experts who reach out to potential customers....
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Finance managers found on showroom floor

2:00 pm U.S. ET | Jan. 24, 2015
After working as a sales representative for almost two years at Atlantic Hyundai in West Islip, N.Y., Russell Williamson was ready for more responsibility and the chance to earn more money. Enter Atlantic Auto Group's new bullpen training program to develop finance managers....
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Honda opens $35 million heritage, training center in Ohio

1:00 pm U.S. ET | Dec. 18, 2014
Honda opened a $35 million heritage and training center in Marysville, Ohio, the city where the company became the first Japanese automaker to build a car -- the Accord -- in the U.S., 32 years ago....
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Skills gap imperils small-town auto suppliers

3:36 pm U.S. ET | Dec. 8, 2014
Auto suppliers such as Continental Structural Plastics have gravitated to small towns. But as labor needs transition from low-cost, low-skilled workers to an educated, highly skilled labor force, auto companies are struggling to persuade this new type of employee to live and work in towns devoid of big-city amenities....
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Technology training can help close a sale, AutoTrader.com says

10:39 am U.S. ET | Nov. 18, 2014
As automakers incorporate in-vehicle technology features in more models, dealers have to find a way to sufficiently teach customers how to use the new tools, AutoTrader said in a report....
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M-B will train 26,000 in the brand's culture

12:01 am U.S. ET | Sept. 28, 2014
Mercedes-Benz USA and its dealers are spending about $30 million over the next four years to train 26,000 dealership, corporate and finance employees and immerse them in the brand's culture....
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JAMES B. TREECE

Searching far and wide for service techs

9:30 am U.S. ET | Aug. 20, 2014
How far is your dealership willing to go to get well-qualified service technicians? GM dealers in the Mideast went all the way to the Philippines....
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Ryan Hunter-Reay races to Indy 500 winner’s circle

Ryan Hunter-Reay races to Indy 500 winner’s circle

BorgWarner’s video montage highlighting 2014 Indianapolis 500 winner Ryan Hunter-Reay. Thu., January 15
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