F&I Newsletter

HANNAH LUTZ

BLOG: AutoNation, Group 1 are neck and neck in F&I race

12:30 pm U.S. ET | July 29, 2015

AutoNation overtook former frontrunner Group 1 Automotive for the top spot among the public retailers in F&I profit per vehicle in the second quarter. Or did it? It depends on how you measure....
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As dealership sales climb, margins slide

12:01 am U.S. ET | July 27, 2015

On the surface, second-quarter results from five publicly traded dealership groups last week were solid. But behind the gains lurked a disturbing trend: At all five, profit margins on new-vehicle sales fell....
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HANNAH LUTZ

BLOG: How Honda Finance’s settlement could be a win for all retailers

11:30 am U.S. ET | July 22, 2015

At face value, the consent order between Honda Finance and the CFPB over lending practices doesn’t seem like a gift to retailers industrywide, but it could be....
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JASON STEIN

Birthday wish for CFPB: Get real

12:01 am U.S. ET | July 20, 2015

Five years after it was created, the Consumer Financial Protection Bureau should seek additional information and better methodology to ensure it is really protecting consumers from discrimination....
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HANNAH LUTZ

BLOG: In dealer-reserve debate, CFPB, NADA and American Honda Finance strive to move ball

11:30 am U.S. ET | July 15, 2015

The debate over dealer-arranged auto loans has taken on new dimensions in recent weeks with various stakeholders seeking the upper hand....
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Nationwide car-shopping site adds finance, insurance

11:30 am U.S. ET | July 15, 2015

Nationwide Insurance launched an online service that enables consumers to research, shop for, finance and insure a car online, joining an industrywide move to put more of the finance and insurance process on the web....
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Toyota Financial CEO, CFO take on added duties

12:28 pm U.S. ET | July 10, 2015

Toyota Financial Services added expanded global roles for Mike Groff, president and CEO, and Chris Ballinger, senior vice president and CFO....
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HANNAH LUTZ

BLOG: Has high court raised bar for CFPB in auto bias cases?

12:01 am U.S. ET | July 8, 2015

From the outside, the Supreme Court's ruling last month upholding disparate impact claims in housing discrimination lawsuits may look like a headache for auto dealers, but a provision in the decision could give the Consumer Financial Protection Bureau a hurdle that could work in dealers' favor....
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FTC remains vigilant on deceptive dealership ads

12:01 am U.S. ET | July 6, 2015

After two Las Vegas dealerships agreed last week to settle charges that they used deceptive advertising, the Federal Trade Commission said dealers can expect vigilant enforcement of dealers' practices to continue....
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LETTER TO THE EDITOR

A role for dealers in lease transfers

12:01 am U.S. ET | June 29, 2015

I read with great interest about James B. Treece's experience in assuming the short-term lease of a Chevy Volt ("Mixed reviews are in after assuming lease for Volt," June 8). I agree with him. Dealers should have a role in the lease-transfer process....
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EDITORIAL

How dealers can protect themselves from bad actors

12:01 am U.S. ET | June 29, 2015

A blot on auto retailing is developing in Birmingham, Ala. Eight former employees of Serra Automotive Group pleaded guilty to charges including falsifying documents and two managers are accused of cheating on Nissan North America's national sales incentive program....
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HANNAH LUTZ

BLOG: 3 steps to regulatory compliance

12:15 pm U.S. ET | June 24, 2015

To stay out of trouble with regulators, clean up compliance. It sounds like an obvious solution, but what do dealers need to do to be sure compliance is up to par?...
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N.Y. targets dealerships' sale of credit-repair, identity-theft products

12:01 am U.S. ET | June 17, 2015

Paragon Honda and its two sister stores have agreed to a $13.5 million settlement with the New York attorney general's office over the alleged unlawful sale of credit-repair and identity-theft prevention products, part of a broader crackdown on deceptive sales practices by dealerships....
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HANNAH LUTZ

BLOG: The advantages for going online with F&I

12:00 pm U.S. ET | June 17, 2015

To reduce the push and pull around F&I product options and avoid surprising consumers with unexpectedly higher monthly payments as F&I products are added on, dealerships should introduce F&I online....
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JAMIE LaREAU

BLOG: A case for breaking the 300% rule

11:45 am U.S. ET | June 17, 2015

Most F&I folks subscribe to the “300 percent rule”: Offer 100 percent of the products to 100 percent of the dealership's customers 100 percent of the time. But a recent conversation with a friend indicates the rule doesn't apply to 100 percent of cases....
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HANNAH LUTZ

BLOG: Why credit bureaus' loan data vary

11:00 am U.S. ET | June 10, 2015

The three major credit bureaus, TransUnion, Experian and Equifax, publish their auto finance data in spurts throughout the year, usually a week or two apart from one another. But one thing always stops me when reporting the data: The trends are the same, but the numbers don't match up....
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Echopark stores' iPad strategy reaps F&I results

12:01 am U.S. ET | June 8, 2015

Sonic Automotive Inc.'s three new used-vehicle stores in the Denver area are getting strong F&I results. The three stores together average nearly $1,000 per vehicle on sales of extended service contracts, guaranteed asset protection and other add-on items. That's despite having no dedicated F&I officers and using a one-price, one-salesperson process....
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JAMES B. TREECE

BLOG: How credit unions, as a group, will become the largest auto lender

11:45 am U.S. ET | June 3, 2015

Credit unions as a group, largely working through Credit Union Direct’s CUDL platform, are poised to become the largest single lender to auto buyers -- eventually. Here’s how....
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FCA's shorter warranty could drive service plan sales

12:01 am U.S. ET | June 1, 2015

Fiat Chrysler's decision to reduce its limited powertrain warranty coverage by 40 percent brings it in line with its Detroit-based competitors. The automaker's 2016 models will have 5-year/60,000-mile powertrain warranties, instead of 5-year/100,000-mile warranties, FCA US said....
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VW Jetta leases as cheap as iPhone plans show company's U.S. travails

6:40 am U.S. ET | June 1, 2015

The $89 a month it takes to lease a Jetta at some U.S. dealerships is about as low as the price of using an iPhone on some cell phone plans. It's also a sign of how Volkswagen is grasping to turn around its fortunes in the U.S....
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JAMIE LaREAU

BLOG: F&I providers and lenders, here's your chance to fulfill dealers' dreams

11:30 am U.S. ET | May 27, 2015

With gross profit margins on new-vehicle sales narrowing, dealers are worried about the future and where the profits on the sales side will come. The F&I office is an obvious place....
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HANNAH LUTZ

BLOG: Uber, credit-challenged drivers walk the subprime tightrope

12:00 pm U.S. ET | May 20, 2015

Uber offers its credit-challenged drivers a finance program to help them buy their vehicles. But the program can put some drivers in trouble, according to a Marketplace.org report. Some auto industry experts fear that too many subprime loans could help trigger another financial crisis....
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JAMIE LaREAU

BLOG: Is the F&I product space overcrowded? Views differ

11:45 am U.S. ET | May 13, 2015

Competition in the F&I product space is heating up. One product provider is moving the bulk of its business to consulting. Others argue there is still a lot of F&I product business to go around, even in light of increased consolidation....
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JIM HENRY

BLOG: CFPB plays up auto finance complaints

11:00 am U.S. ET | May 6, 2015

A report released by the Consumer Financial Protection Bureau covering nearly 30,000 military service member complaints over a three-year period shows that although gripes about auto loans were a small part of the mix, they were a large part of the CFPB's enforcement actions....
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JIM HENRY

BLOG: Finally, a lender owns up

11:45 am U.S. ET | April 29, 2015

Auto lenders carefully avoid citing their rivals, especially when they want to criticize. So it was refreshing when Ally's CEO figuratively raised his hand this week....
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