Dealers crucial for vehicle purchase, J.D. Power study findsNov. 15
Online tools may make it easier for consumers to shop for vehicles and products at home, but interacting with a salesperson is a key component of high customer sales satisfaction, a J.D. Power study finds.
Stores must adjust communicationNov. 13
Law center wrong about add-onsNov. 13
Ally provides $2 billion in financing to CarvanaNov. 7
Primm: Many women already have the skills dealerships look forNov. 6
CDK demands commitment from dealersNov. 6
In October, stores using CDK Global's dealership management systems on month-to-month arrangements found out they had little time to make a big decision: Sign multiyear contracts with CDK or quickly find a new provider.
Conant Auto Retail Group to pay $1.4 million to settle FTC claimsNov. 6
Public groups predict turnaroundOct. 30
Used-car fraud ring targets payment systemsOct. 28
Wells Fargo faulted by U.S. regulator for auto insurance abuses, report saysOct. 20
Dealer Don Flow: We must retool retailOct. 16
Hyundai borrows from 2009 marketing playbookOct. 16
Hyundai Motor America CMO Dean Evans predicts that with new vehicles luring first-time Hyundai shoppers and the Shopper Assurance program promoting loyalty, Hyundai could post a 10 percent sales gain over 2017.