US FidelisJIM HENRY Stain persists as U.S. Fidelis case winds down -- at last 12:01 am U.S. ET | July 25, 2012  U.S. Fidelis continues to dog the extended-service contract industry, even though the notorious bankruptcy case is winding down to its last few official acts.... Read More »
JIM HENRY A case for face-to-face F&I 12:01 am U.S. ET | June 20, 2012  Customers may not always like the F&I experience at dealerships -- the phrase “getting a tooth pulled” tends to come up -- but there’s something to be said for sitting across from an actual person instead of buying complicated financial products online or from a voice over the phone.... Read More »
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Special Report
 Dealer O.C. Welch's big-truck turnaroundAfter Mercury's demise, South Carolina Ford-Lincoln dealer O.C. Welch had to find a way to replace lost revenue. He decided to load up on Super Duty pickups – and sell them online. Mon., June 17» Watch the Video |
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Don Davis Dealerships, Inc. -- Lake Jackson, Texas, United States - Service Manager
Performance Toyota -- Memphis, Tennessee, United States
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