Mercedes-Benz Financial

Luxury race: Who can pamper buyers the most?

12:01 am U.S. ET | Dec. 31, 2012
Luxury vehicle buyers want service -- not just repairs done right, but the kind of pampering they get at high-end hotels, restaurants and boutiques. It's all about the extras. In response, luxury vehicle brands are stepping up their games, rolling out unprecedented customer service, training staff and reconfiguring showrooms to cater to these buyers.... Read More »