New CEO says TrueCar must change

12:01 am U.S. ET | Nov. 30, 2015

TrueCar's new CEO, Chip Perry, harbors no illusions about the task he'll face in stabilizing the company and rebuilding bridges with auto dealers....
Read More »

Chip Perry, TrueCar's new CEO, seeks to rebuild dealers' trust

11:00 am U.S. ET | Nov. 23, 2015

Chip Perry said his goal as the new CEO of TrueCar will be to win back the trust of auto dealers. Perry, 62, who helped build AutoTrader from a start-up venture into a $1 billion shopping site, was named CEO of TrueCar earlier today. He replaces Scott Painter, who announced his resignation as CEO in Augus...
Read More »

TrueCar exec Dominique to leave at year's end

3:45 pm U.S. ET | Nov. 16, 2015

Larry Dominique, executive vice president of industry solutions at TrueCar, is leaving at the end of the year in the latest executive departure at the online shopping site....
Read More »

TrueCar posts 28% revenue gain, narrower loss for Q3

4:30 pm U.S. ET | Nov. 5, 2015

TrueCar, the car-shopping website that is undergoing a leadership transition, reported higher third-quarter revenue and a record number of vehicle sales through its digital channels, but still suffered an $11.1 million net loss....
Read More »


BLOG: Will we set a sales record? (Do we want to?)

5:00 pm U.S. ET | Nov. 3, 2015

I’m calling it early. After a terrific October, I think 2015 light-vehicle volume will top the previous peak in 2000 of 17,395,142 sales....
Read More »

Execs offer vision of TrueCar post Painter

12:01 am U.S. ET | Oct. 5, 2015

As the Scott Painter era slowly fades, TrueCar is sketching a new vision of the online car-buying portal, one that's guided by a team of executives who admit TrueCar made mistakes in its quest for growth and who are keen to bridge the wide trust deficit with dealers....
Read More »

TrueCar inks partner deal with Sam's Club

3:01 pm U.S. ET | Sept. 3, 2015

TrueCar gained a key ally today with the announcement that it will partner with Sam's Club to offer members access to a new-car buying program. The Auto Buying Program will allow Sam's Club -- a membership-only warehouse division of Wal-Mart Stores Inc. -- to offer targeted savings through TrueCar on specific brands....
Read More »

TrueCar says it considers U.S. antitrust probe to be closed

2:01 pm U.S. ET | Aug. 12, 2015

U.S. antitrust enforcers have closed an investigation into whether auto dealers ganged up against shopping website TrueCar Inc in 2011 and 2012 in order to raise prices, TrueCar said in a securities filing today....
Read More »


Picking up the pieces at TrueCar

12:01 am U.S. ET | Aug. 9, 2015

The comeback Scott Painter sought to engineer at TrueCar after a dealer revolt and near meltdown in 2012 now looks incomplete, and the company faces the burden of reinventing itself yet again....
Read More »

TrueCar CEO Scott Painter to step down by year end

4:11 pm U.S. ET | Aug. 6, 2015

Scott Painter, founder of the online car-shopping site TrueCar, is stepping down as CEO of the company this year. TrueCar said a successor is expected to take office by year end. Painter, 46, will remain chairman of the company's board of directors....
Read More »


Sales rise 5.3% on hardy crossover, truck volume

8:30 am U.S. ET | Aug. 3, 2015

U.S. light-vehicles sales -- fueled by healthy truck demand and gains at most major automakers -- rose 5.3 percent in July, helping the industry begin the second half of 2015 on a strong note. Ford Motor Co., Nissan Motor Co., Honda Motor Co., GM, Fiat Chrysler and Hyundai-Kia all had gains between 5 percent and 8 percent while Subaru scored its sixth double-digit advance of the year....
Read More »


TrueCar raises dealers' selling costs

12:01 am U.S. ET | Aug. 3, 2015

TrueCar wants to leach money from dealerships by trying to create an unnecessary third-party intermediary in the purchase process. All it does is raise the selling costs of participating dealers....
Read More »


Painter's business model is flawed

12:01 am U.S. ET | Aug. 3, 2015

Scott Painter's model is flawed if he needs to access dealer data to determine who his customer is....
Read More »

TrueCar, Sonic settle suit over 'True' usage

12:01 am U.S. ET | Aug. 3, 2015

TrueCar Inc. and Sonic Automotive Inc. have reached a settlement in TrueCar's lawsuit against the dealership group over trademark infringement....
Read More »

TrueCar hit with another dealer lawsuit

3:01 pm U.S. ET | July 31, 2015

A group of 100 auto dealerships that are part of TrueCar's network are suing the online car-buying service for not disclosing to consumers the nature of the fees that dealers pay the company for each sale....
Read More »

TrueCar, Sonic settle trademark lawsuit

3:00 pm U.S. ET | July 29, 2015

TrueCar and Sonic Automotive reached a settlement in TrueCar's lawsuit against the dealership group over trademark infringement. As part of the deal, Sonic agreed to transfer to TrueCar all rights to and use of its True Price, True View and all other True-related marks. Sonic also will lift a ban on using TrueCar at its dealerships....
Read More »

TrueCar works on relationships

12:01 am U.S. ET | July 27, 2015

TrueCar's dealer relations ranks are getting a tune-up this summer, with a longtime industry insider leaving and two new execs joining the company. Separately, the company said problems converting enough shoppers into buyers hurt its second-quarter results....
Read More »

TrueCar calls second quarter a 'wake-up call'; shares plunge

9:20 pm U.S. ET | July 23, 2015

TrueCar's CEO warned the online car-shopping company will miss its previous guidance on second-quarter earnings, calling the shortfall a “wake-up call to focus on the business.”...
Read More »


TrueCar does not misuse dealer data

12:01 am U.S. ET | July 20, 2015

Some media reports have raised concerns about how TrueCar uses data. The truth is TrueCar has requested the same data from our dealer partners for 10 years. We have never sold the data. We do not use the data for marketing. Suggestions that TrueCar may misuse data are untrue and misleading....
Read More »

Painter: 'A very deliberate step on our part'

12:01 am U.S. ET | July 13, 2015

For TrueCar CEO Scott Painter, the split with dealership giant AutoNation is about the need for data to support market transparency. When AutoNation wouldn't supply that data, the relationship had to end....
Read More »

Inside the AutoNation-TrueCar divorce

12:01 am U.S. ET | July 11, 2015

A dispute over demands for access to data on all AutoNation sales, not just TrueCar-related ones, led the two companies to part ways. A close-up look at how their relationship went south....
Read More »

TrueCar: AutoNation underreports sales generated from shopping site

7:15 pm U.S. ET | July 10, 2015

The dispute between TrueCar and AutoNation took a bitter turn Friday after the car-shopping website alleged the giant auto retailer has been underreporting sales generated by TrueCar leads....
Read More »

AutoNation drops TrueCar in contract dispute

3:15 pm U.S. ET | July 9, 2015

AutoNation is severing ties with TrueCar following a protracted contract dispute centered on access to customer data. AutoNation informed TrueCar executives that its dealerships would stop using the Internet vehicle shopping service at the end of July. AutoNation says 226 of its 240 U.S. stores use TrueCar....
Read More »

TrueCar's Painter says split with AutoNation presents consumers with 'a choice'

6:45 pm U.S. ET | July 9, 2015

TrueCar founder and CEO Scott Painter is portraying the split with dealership giant AutoNation as a clash of old and new approaches to auto retailing....
Read More »

Dealers vs. TrueCar: The saga continues

12:01 am U.S. ET | June 1, 2015

Three years after a nearly fatal dealer revolt and regulatory crackdown prompted it to change its ways, TrueCar continues to be haunted by suspicion among dealers and broader questions about its business model....
Read More »