Total Quality Index

Chrysler quality chief: Little difference now with Toyota

12:01 am U.S. ET | May 20, 2013
The quality gap between Chrysler Group's vehicles and those of Japanese automakers has become so small that it no longer should matter to consumers, Chrysler's quality chief says.... Read More »


Domestic brands score well in owner-perception survey

8:00 am U.S. ET | May 13, 2013
Volkswagen Group and Ford fared well among automakers in an annual study released today measuring quality and how deeply consumers feel about a new car or light-truck purchase after several months of ownership.... Read More »


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How a Texas Toyota store solved used-car-supply challenge

How a Texas Toyota store solved used-car-supply challenge

Mike Shaw Toyota in Corpus Christi, Texas, struggled to find good used cars. So it started providing free appraisals to service customers and offered to buy their vehicles on the spot. Mon., April 14
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