Elena Ford

Ford rolls out dealer training to its 7,500 global dealers

7:27 pm U.S. ET | Dec. 17, 2013
Ford is taking its dealership training program worldwide. It is part of the automakers’ ongoing effort to improve customer service and increase buyer loyalty....
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Dealer Speaks - Defying Dad, by building on his legacy

Dealer Speaks - Defying Dad, by building on his legacy

At Courtesy Auto Group in Illinois, second-generation dealers Ray and Rik Fregia have seen a 30 percent boost in sales this year, thanks largely to million-dollar overhauls at their three stores. Mon., September 15
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