Webinar

JIM HENRY

Don't count dealer reserve out yet

12:01 am U.S. ET | July 17, 2013
There's a fair amount of opinion around that it's too soon to conclude that dealer reserve is on the way out. But perhaps few are as sure or as outspoken as attorney Randy Henrick that the practice still has traction.... Read More »

 

JIM HENRY

CFPB, FTC actions speak louder than words

12:01 am U.S. ET | July 10, 2013
While the Consumer Financial Protection Bureau barely mentioned autos, its recent actions and a big fine announced Tuesday by the Federal Trade Commission speak loudly to auto lenders.... Read More »

 

JIM HENRY

Does CFPB disclosure order hint at future rules?

12:01 am U.S. ET | July 3, 2013
The recent consent orders agreed to by U.S. Bank, Dealers' Financial Services and the Consumer Financial Protection Bureau provide a hint at what disclosure forms might look like if the CFPB were to design them. And dealerships likely would not like their structure.... Read More »

 

JIM HENRY

Why women make good F&I managers

12:01 am U.S. ET | June 26, 2013
Why should there be more women behind the F&I desk at dealerships? The biggest reason is that they connect better with other women, especially female customers, said speakers this month during Automotive News F&I Week, a series of six Webinars.... Read More »

 

JIM HENRY

Is a dollar penny-ante stuff? Not to feds

12:01 am U.S. ET | June 19, 2013
To the Consumer Financial Protection Bureau, even $1 a month is too much if it's the cost of discrimination in auto lending. Even if that discrimination is completely unintentional.... Read More »

 

JIM HENRY

Why some F&I time should be spent in the box

12:01 am U.S. ET | June 12, 2013
Most F&I insiders agree that customers dread the idea of spending time in the F&I office, also known as “the box.” But the F&I office has its supporters, too.... Read More »

 

Dealerships should adopt a standard reserve for legal protection, F&I experts say

6:00 pm U.S. ET | June 12, 2013
Dealerships should adopt a standard amount for dealer reserve as part of a detailed fair lending program to protect themselves from potential lawsuits driven by federal regulators' crack down on auto lenders, experts say.... Read More »

 

F&I WEEK WEBINARS

24 speakers, volumes of F&I wisdom

12:01 am U.S. ET | June 3, 2013
Two dozen speakers will present during Automotive News' F&I Week. A total of six Webinars will be held over three days, June 11-13, at 1 p.m. and 3 p.m. EDT each day. Attendees will be able to ask questions from their computers during each session, and each event will be available for replay on demand. There is no charge to attend.... Read More »

 

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