Stephen Cannon

Mercedes tops BMW to extend U.S. luxury lead

March 2, 2013 06:01 CET
Mercedes-Benz reported a 22 percent surge in U.S. sales last month, building on its early lead as it tries to unseat BMW as the leader in luxury-auto deliveries this year.... Read More »

 

Mercedes tops BMW to extend U.S. luxury lead

4:04 pm U.S. ET | March 1, 2013
Mercedes-Benz reported a 22 percent surge in U.S. sales last month, building on its early lead as it tries to unseat BMW as the leader in luxury-auto deliveries this year.... Read More »

 

Mercedes exec touts cultural change in U.S.

5:27 pm U.S. ET | Feb. 8, 2013
Steve Cannon, CEO of Mercedes-Benz USA, said automakers must improve their customer satisfaction if they are to survive in a crowded industry, and that the effort must involve dealership employees. Cannon, 51, today said improved quality by all automakers means that consumers' purchasing decisions will be driven by the quality of the interactions between customers and dealerships.... Read More »

 

2013 AUTOMOTIVE NEWS WORLD CONGRESS

Mercedes-Benz addresses its culture in bid to improve buyers' experience

6:02 pm U.S. ET | Jan. 16, 2013
Thank or blame the digital world and social media, but there's no hiding a bad dealership experience today. Marketers used to believe people shared good experiences with three others and bad ones with 10 other people, Steve Cannon, 51, CEO of Mercedes-Benz USA, told the Automotive News World Congress.... Read More »

 

Mercedes 'on a roll' in U.S., Cannon says

10:39 am U.S. ET | Jan. 9, 2013
German luxury carmaker Mercedes-Benz expects to sell a record number of vehicles this year in the United States, a crucial growth market now that demand for the brand in China has tailed off sharply. A rejuvenated model range led by the next-generation S-class flagship sedan and the new CLA compact four-door coupe, both of which debut around September, should lift volumes to an all time high in 2013, according to a Mercedes executive.... Read More »