Consumer Reports


For some, a fresh driveway stain

12:01 am U.S. ET | Oct. 26, 2015

Uh-oh. Is that a new stain on the driveway? That was my first thought last week, hearing Consumer Reports' chief auto tester Jake Fisher tell the Automotive Press Association how troublesome transmissions have joined twitchy infotainment systems as big impediments to new-vehicle reliability....
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Acura, Cadillac fall the most in Consumer Reports' Reliability Survey

12:45 pm U.S. ET | Oct. 20, 2015

New transmission systems designed to boost fuel economy and infotainment proved troublesome for the auto industry this year, with Acura and Cadillac taking the biggest falls in Consumer Reports' 2015 Annual Auto Reliability Survey....
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VW diesels, with operative emissions gear, are slower and thirstier, Consumer Reports finds

4:00 pm U.S. ET | Oct. 9, 2015

Two Volkswagen models with 2.0-liter diesel engines are slightly slower and thirstier with their emissions systems active, according to road tests by Consumer Reports....
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Tesla Model S breaks Consumer Reports' test scale

6:43 am U.S. ET | Aug. 27, 2015

Tesla's high-performance Model S P85D scored a 103 on Consumer Reports' ratings scale meant to top out at 100, forcing the magazine to recalibrate its ratings. “It blew away everything else we've ever tested,” said Jake Fisher, the magazine's automotive testing director....
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Newer Audi, BMW, Subaru models use lots of oil, Consumer Reports survey finds

3:10 pm U.S. ET | June 30, 2015

Newer models from Audi, BMW and Subaru are burning a lot of oil between routine oil changes, according to a consumer survey from Consumer Reports....
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CLA’s minor dings put a big dent in Mercedes’ rating

12:01 am U.S. ET | March 2, 2015

It wasn't cranky engines, shiftless transmissions or funky infotainment systems that sunk Mercedes-Benz last week in the Consumer Reports Car Brand Report Cards. Several of Mercedes' newer vehicles, including the front-wheel-drive CLA sedan, suffered a variety of problems with loose-fitting trim, rattles and other minor maladies. That knocked the German automaker from ninth place on last year's report to 21st this year out of 28 brands....
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Buick cracks top 10 on Consumer Reports report card; Acura, Mercedes, Infiniti drop

12:45 pm U.S. ET | Feb. 24, 2015

Buick climbed into the Top 10 while Acura, Infiniti and Mercedes-Benz fell hard in the latest report card on reliability and performance from Consumer Reports. Lexus finished No. 1 for the third straight year, ahead of a rising Mazda. Fiat Chrysler's Fiat brand came in last, just below corporate sibling Jeep....
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Repairs: Dealerships satisfy, study says, but independents lead

12:01 am U.S. ET | Feb. 2, 2015

The service departments of dealerships lagged independent repair shops in a Consumer Reports satisfaction study, but there's good news hidden in the survey. Respondents also reported being very satisfied overall with their repairs at dealerships, but they also dislike the high cost of parts at dealerships....
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Independent repair shops edge out dealership mechanics in customer satisfaction survey

3:27 pm U.S. ET | Jan. 22, 2015

When it comes to vehicle repairs, independent shops may be pleasing customers more than mechanics at dealerships' service bays, a Consumer Reports' survey said today....
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BLOG: Will the CFPB redefine “larger”?

12:01 am U.S. ET | Dec. 17, 2014

Auto industry watchers that formally weighed in on the Consumer Financial Protection Bureau’s definition of “larger” auto lenders took predictable positions before the public comment period closed last week....
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Tesla Model S beats out Porsche in owner-satisfaction survey

10:40 am U.S. ET | Dec. 3, 2014

Tesla Motors drivers were more likely than Porsche owners -- or anyone else -- to say they’d buy their cars again in this year’s edition of the closely-watched Consumer Reports buyer survey....
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Special Video Report
GM's Barra: Tapping into ideas from Silicon Valley

GM's Barra: Tapping into ideas from Silicon Valley

General Motors CEO Mary Barra comments on lessons from mom; girls who shy away from math; slicing a 10-page policy down to two words; tapping millennials to erase stupid habits; taking regular trips to Silicon...
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