F&I Recruiting and Sales Training

Outsmart the fake pay stub

2:00 pm U.S. ET | Jan. 24, 2015

Missing pay stubs are pitfalls for finance and insurance managers. Finance managers don't want to ask a potential customer to go home and get a couple of pay stubs to verify his or her income. That customer may not come back. Even worse is the customer with a fake pay stub....
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F&I departments need a farm team

2:00 pm U.S. ET | Jan. 24, 2015

The term “succession planning” is usually applied to dealer principals, but it can apply to F&I managers, too. Executives at two dealerships say store managers should nurture their own talent pool, so they have a ready replacement if a top F&I producer quits....
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JAMIE LaREAU

BLOG: F&I jobs hold a powerful lure for women

11:00 am U.S. ET | Dec. 10, 2014

It seems women are keen to work in the finance and insurance department. In fact, F&I has the highest percentage of women employees in a dealership, after the office/administration department....
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LARRY P. VELLEQUETTE

BLOG: Looking for a new F&I product? Mull this

12:01 am U.S. ET | Nov. 5, 2014

Consider this a free idea -- the kind that hopefully somebody out there takes and develops and uses to make a lot of money....
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Chrysler video games bolster dealership sales staff training

12:01 am U.S. ET | Oct. 27, 2014

Chrysler Group is about to encourage dealership salespeople to play video games during downtime. The automaker has created four video games to help salespeople learn the fine points of Chrysler, Jeep, Dodge and Ram vehicles....
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Salespeople study up on F-150's new features

12:01 am U.S. ET | Oct. 6, 2014

Ford Motor Co. has begun a series of intensive training sessions in 26 cities for about 11,000 dealership sales consultants to familiarize them about the 2015 F-150's new features, technology and capabilities....
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A dealership of tomorrow built on yesterday's values

A dealership of tomorrow built on yesterday's values

A return policy inspired by Walmart. A talk-to-every (nearby) customer mandate. A no-cursing culture. These are just some of the hallmarks of Jenkins & Wynne Ford Lincoln Honda. Mon., March 23
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