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Let's hope someone important at GM has the good sense to rethink this slashing of bonuses for dealership sales staff, and help support the people on the front lines.
At Sam Pack's Five Star Ford of Lewisville, the sales team gets 5 percent of F&I income for alerting customers to products. The result is higher F&I profit per unit.
The TagRail platform ensures transparency of key metrics at a Toronto dealership, minimizes sales-vs-management tussles and streamlines customers' car-buying experience.
Industry leaders can't expect to bring enough women into the work force if they don't act now to address the small, draining problems that affect women every day.
Job seekers are willing to work at dealerships — but not selling cars.
Most dealers pay for training. Aaron Zeigler sells it to outsiders.
When Lexus of Bellevue went all-in on a one-price model, it also modernized its hiring model for a sales experience worthy of the Internet age.
In most buy-sells, buyers research the financials of a targeted dealership. But few study the level of employee and customer engagement. Here's why they should.
AutoNation's new pay-plan option, which offers sales staffers a base salary plus bonuses, went into effect last quarter and has been embraced by 70 percent of the sales staff.
Patrick DeBruler was in the middle of a rough patch when he walked into Champion Chevrolet of Avon, Ind., last summer to pick up a job application. It proved to be just the break he needed.
Employees own 30 percent of Van Horn Automotive Group. That gives the Wisconsin group an edge in hiring and bidding for stores.
Spending resources on a technology that makes a product as impersonal as possible runs contrary to selling cars.
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